@art_of_shred said:
It really does work most of the time. It's difficult to make a plug and play, one size fits all product for business computing. Every environment is unique, and every admin has their own methodology to configuring their architecture (often, that is driven by general cluelessness and/or ignorance). I think that, given the diversity of what you have to be able to adapt to, the roughly 95% success rate that I have seen with incremental forever is pretty decent. The thing that makes it somewhat aggravating is that it is a proprietary mechanism that is held rather tightly. Even inside of Unitrends, there doesn't seem to be a lot of general knowledge floating around about how to fix it when it doesn't work. The algorithms that control it are basically "unknown". It's a magical thing, powered by pixie dust, and you don't mess with it; it just kinda does its thing. If you have a Unitrends support contract, and it's giving you trouble, they can help diagnose it and get it fixed. For the rest of us...
Only complaint would be that for a backup system, 95% success rate is way, way too low for it to be a recommendation. It should be a "this is really fragile but if you want to give it a shot and monitor it closely, here it is" kind of thing at that point. It's a neat idea but if it doesn't match the reliability of traditional setups, I'd think recommendations should fall to the reliable. No aspect of IT has a stronger leaning towards consistent, conservative and reliable as backups.
