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    Recent Best Controversial
    • RE: Free RMM, Free PSA, Free QSA Built by MSPs for MSPs Yes, FREE!

      @scottalanmiller said:

      @Breffni-Potter said:

      My only big worry, is what happens if Comodo switch from a free product to a paid product.

      You could say the same thing about any product... what if commercial product went from $10 to $50.

      I have still not forgiven LogMein.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Azure DC - What's the minimum spec for SMB

      Thanks for the comments.

      Having a major play with it at the moment.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: AVG CloudCare - How Do You Like It?

      We had repeated cold calls from AVG, no matter how many times we said no, they kept phoning and phoning...Not going to be using their products until they change their culture.

      posted in Reviews
      Deleted74295D
      Deleted74295
    • RE: AVG CloudCare - How Do You Like It?

      @Carnival-Boy said:

      Unfortunately, they killed the product.

      GG_newbtroll_03.jpg

      Why...Why would you get our hopes up!

      posted in Reviews
      Deleted74295D
      Deleted74295
    • RE: Free RMM, Free PSA, Free QSA Built by MSPs for MSPs Yes, FREE!

      Hi there,

      Trialing Comodo One on a very small scale.

      I've only had 2 emails from them.

      It seems to tick the boxes needed, so if you are looking for a free RMM it is great, it is being constantly updated so any snags should hopefully be picked up.

      My only big worry, is what happens if Comodo switch from a free product to a paid product.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Azure DC - What's the minimum spec for SMB

      @Dashrender said:

      both of those are VPN solutions.

      But only one of them uses resources on the physical host. The other uses Azure gateway.

      https://msdn.microsoft.com/en-us/library/azure/jj156210.aspx

      posted in IT Discussion
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      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @Carnival-Boy said:

      They've already spent 4 hours on-site preparing a statement of works. I'm confused as to why that took so long.

      With respect, sounds like they are taking you for a ride. Like...they should have done the entire job in 4 hours.
      Have you signed anything yet?

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      Something seems very wrong here. Either you have left out a very big important piece of the puzzle or they are hideously over-quoting you.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @Carnival-Boy said:

      They're not printer vendors, they're "IT Solutions Specialists".

      They've quoted 3 to 4 days.

      Would you mind private messaging me who they are? 🙂

      I can do much much bigger projects which would take 3-4 days. They sound very special.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Azure DC - What's the minimum spec for SMB

      @Dashrender said:

      Though as an aside, Will you be running a VPN client on it to get back to your network? You MIGHT, then again might not, need a bit more for that.

      "Maybe" - Some will want Pertino. Others might be a site to site VPN.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Azure DC - What's the minimum spec for SMB

      @thecreativeone91 said:

      A1 or A2 instances are fine. A0 is just is not.underpowered for it to be as responsive as I'd like.

      Standard or basic tier?

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @Dashrender said:

      If all goes well, one should be able to create 15 security groups and 1 GPO with 15 printers in under 1 hour, assuming all of the needed info/drivers are already available. Assuming you don't want to pay the consultants to download the drivers, you should do that first.

      The tricky bit is, they might be looking to stack up the hours, so I suspect they will fight/argue about it tooth and nail to raise the hours. I would hesitate to assume a printer vendor carries IT professionals whose goal is to swoop in, do the job, swoop out rapidly.

      @Carnival-Boy said:

      Another quick question as I really don't know how print servers work. My vendor has expressed concerns about printer compatibility with Server 2012r2.

      Could be valid here. How old are the printers? If they were bought during the XP era then you might have a problem. If they are newer than that, then you should be absolutely fine.

      When they "expressed concerns" what does that mean in reality? Did they tell you:

      A) You need to buy new printers
      B.) This job will take longer for us, therefore pay us more.
      C) We think we can do it BUT there might be issues, we've not done printers to 2012R2 before.

      It could be...you need to just bypass the printer vendor and look for a UK IT consultant to just swing in and do it, this should be dead easy to do.

      posted in IT Discussion
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      Deleted74295
    • Azure DC - What's the minimum spec for SMB

      Scenario:

      5-10 person SMB running an Azure VM as DC.

      What would you say is the smallest sized VM you would go for? It's not running anything else, it is just a DC for domain.

      http://azure.microsoft.com/en-gb/pricing/details/virtual-machines/

      Any thoughts?

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: How Many Engineers Does It Take To Remove the PSU Cage from a DL385?

      This is why those on site engineer warranties are a bad idea. You forget how to do the simplest of tasks.

      posted in Water Closet
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      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @thecreativeone91 said:

      If they don't apply they will still have the old ones. It's rare to have issues with these sort of policies.

      But are you willing to guarantee that the vendor will definitely do this with no disruption or downtime? Ultimately it's the OP who might have to have an awkward conversation with his boss if people can't print for an hour.

      It's far better to assume the worst then assume the best.
      http://community.spiceworks.com/search?query=Group Policy Printer Issue

      And this is by no means a "rare" issue. Even the most benign of settings can go wrong.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @Dashrender said:

      Sure, he should expect some problems, but I'm guessing the OP will fix those hopefully few issues. So I wouldn't expect there to be any time on that end for the vendor.

      The OP asked what his expectations should be for vendor pricing, as he wanted the vendor to do "everything" 🙂

      So I gave him a range of what it "should be" without knowing the skill or quality of the vendor, he has already said he does not want to touch the printers.

      @Carnival-Boy said:

      I don't want to do this project myself as I hate printers. So I've asked my vendor to do it.

      How long do you think a job like this should take, roughly? The figure in my head is different to my vendors and I was wondering who is being unrealistic 🙂

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      @thecreativeone91 said:

      Huh? You can do this without any down time.

      What do you do when the group polices don't apply correctly to some of the devices? You need to reboot or force a GP update on them.
      You can't mess around with people's ability to print and not expect a few of the machines not to have problems. I've rarely seen group policy be 100% effective on all machines.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Sanity check: Print Server upgrade

      I'd say 2 hours at a minimum, 2 hours of "I can't print anymore"

      4 hours of engineer time at maximum even with all the snags in the world. 1 hour if everything goes off without a hitch.

      Is this going to be done during the day or during the evening when the business is not using them? That will affect the cost.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Office 365 via GoDaddy?

      I've done partner based support for 365, from migrations to weird support issues.

      If you are a Microsoft 365 partner, you get access to something called "The Microsoft Partner Support Team"

      You skip a lot of the bobbins, and just get pure MS tech support.

      Microsoft know that to become a partner you have to go through the training, the certifications, ect. So they give you better access to their technicians.

      @scottalanmiller said:

      Once you go direct to MS and initiate the relationship, those options are permanently gone. MS expects and encourages everyone to go through a partner, and especially a premier partner, to get maximum benefits.

      ....? How are they permanently gone? We went in and took over clients who had no partner before.

      Can I ask what is a premium partner?

      You might be a registered partner with no competencies, or you might have every gold partner competency under the sun, but you are still a Microsoft partner. 🙂 I've never heard the term Premium partner.

      https://technet.microsoft.com/en-GB/library/office-365-partners.aspx

      posted in IT Discussion
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