Hi @Ambarishrh
I did similar based packages to support like you, I now offer nothing as a package because I don't want to be the one size fits all provider. I want to tailor everything to the client.
When you offer "Packages" you limit yourself and the customer to the options.
Customer A looks at the packages, does not see what he wants, moves onto another provider.
Customer B looks at the packages, does not understand why you are more expensive than other provider for the same/less features, so moves on.
Both of these customers could be yours if you can have the discussion with them.
http://mangolassi.it/topic/4928/my-new-company-dara-it
I found this thread fairly difficult, I was very attached to "my baby" as I'd spent time planning it and working out all the neat little packages but the biggest asset to my business will never be pre-set packages, there are countless providers out there doing the same thing, if you want to distinguish yourself don't try to copy mass market with packages.
And on another note, office 365 would be a competitor in packaged services, what will you do to match or beat them? Why would you be better than Microsoft as a provider?