What Are You Doing Right Now
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@dafyre said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Got to love being told that you didnt help someone you on the phone with for an hour trouble shooting...
Being told that You did absolutely nothing to help them with their problem is a great start to the day..
Lets turn that around.Did you tell them turn it off and back on?
No, but maybe I should have to be able to say that I did Over the Phone Trouble shooting...
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My first time actually using Firefox Multi-Account Containers Add-on
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Just booked our flights to Amsterdam, looking forward!
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Finally beginning the great OS migration to Windows 10 for everybody. Stay tuned for my nervous breakdown.
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SSRS 2012 email config by default uses the user alias, but wont add @domain.com, meaning sending email reports doesn't work. Have to go into the reportserver config file, change SendEmailtoUserAlias to false, and then every single person that wants a report has to manually type in their email address when subscribing. Incredible.
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@rojoloco said in What Are You Doing Right Now:
Finally beginning the great OS migration to Windows 10 for everybody. Stay tuned for my nervous breakdown.
I shouldn't be promoting alcoholism... but keep a bottle of something... stronger than soda at your desk to help take the edge off, lol.
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@rojoloco ON a Wednesday?
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Just watched a user used the touch screen on their laptop while in Desktop mode instead of using the touchpad. I so wanted to scream "This is SPARTA" and kick the user and laptop.
https://media.giphy.com/media/mxQUQbIjXMSwo/giphy.gif -
@black3dynamite said in What Are You Doing Right Now:
Just watched a user used the touch screen on their laptop while in Desktop mode instead of using the touchpad. I so wanted to scream "This is SPARTA" and kick the user and laptop.
https://media.giphy.com/media/mxQUQbIjXMSwo/giphy.giflol,.. My laptop is a touch screen,.. so when I was using my brothers the other week,... I tapped the screen like 3 times... we both laughed about it.
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@wrcombs Sounds like you need a better place to work if management lets users do that to IT
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@rojoloco I recently did that and am mostly done. If anything pops up you have questions about Ill help if I can
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@jmoore said in What Are You Doing Right Now:
@wrcombs Sounds like you need a better place to work if management lets users do that to IT
the best part? i just finished with that site and my fix resolved the issue, They did like that it took a day to get to them, and that they moved equipment around with out notfiying us. OH and A 12 person email thread died today as well, That was great.
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@momurda said in What Are You Doing Right Now:
@rojoloco ON a Wednesday?
That was my thought too... But it's a tiered rollout, and we have like 12 employees.
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@wrcombs dang that sucks
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@wrcombs - But you have a call logged for the hour that you were on the phone with them. Easy to prove.
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@rojoloco said in What Are You Doing Right Now:
Finally beginning the great OS migration to Windows 10 for everybody. Stay tuned for my nervous breakdown.
Have fun with that!
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Would be nice if Skype of Business could handle sharing code snippets like Slack or Discord can.
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@wrx7m said in What Are You Doing Right Now:
@wrcombs - But you have a call logged for the hour that you were on the phone with them. Easy to prove.
and I have all my notes in the ticket that I closed, and Over all I spent 2 hours on the phone and in email dealing with this.
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@wrcombs said in What Are You Doing Right Now:
@wrx7m said in What Are You Doing Right Now:
@wrcombs - But you have a call logged for the hour that you were on the phone with them. Easy to prove.
and I have all my notes in the ticket that I closed, and Over all I spent 2 hours on the phone and in email dealing with this.
Nice work. Showing them up with professionalism is better for you than stooping to their level.
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I'm about 99% sure that after almost 30 years of supporting end users, I just have no more patience left. I find myself almost immediately going for my sidearm instead of a deep breath and friendly demeanor.
The other day I had an end user ............ . . . . . .. ... . . .... . .. . I can't talk about. That night I drank too much.
