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    Remote Windows 10 Upgrade - Success thank you ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    windows 10upgradescreenconnect
    48 Posts 12 Posters 11.9k Views
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    • FATeknollogeeF
      FATeknollogee @gjacobse
      last edited by

      @gjacobse said:

      ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

      Why do you prefer SC over TV?

      JaredBuschJ gjacobseG 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @FATeknollogee
        last edited by JaredBusch

        @FATeknollogee said:

        @gjacobse said:

        ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

        Why do you prefer SC over TV?

        Price point. Even with the new ScreenConnect pricing, it is better.

        FATeknollogeeF 1 Reply Last reply Reply Quote 1
        • FATeknollogeeF
          FATeknollogee @JaredBusch
          last edited by

          @JaredBusch

          Cloud or Self hosted?

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Self hosted on an existing colo'd Hyper-V Host, but even if it was self hosted on a paid host, it could run on DO or something no problem.

            FATeknollogeeF 1 Reply Last reply Reply Quote 0
            • FATeknollogeeF
              FATeknollogee @JaredBusch
              last edited by

              @JaredBusch
              That sounds good.

              What edition do you have & what was pricing like?

              1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @FATeknollogee
                last edited by

                @FATeknollogee said:

                @gjacobse said:

                ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

                Why do you prefer SC over TV?

                That is an excellent question and one that I now realize I can't truly answer. We have a Technician License for SC, I have only used TV in the free mode.

                TeamViewer is still very much a good product don't get me wrong. I would still use it for supporting my family if I needed. But since they generally just save the questions until I visit,.. I haven't had a need to use it lately.

                1 Reply Last reply Reply Quote 0
                • Deleted74295D
                  Deleted74295 Banned
                  last edited by

                  I use GotoAssist by Citrix.

                  Again, pricing is better, plus they give you a few more features than teamviewer.

                  DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @Deleted74295
                    last edited by

                    @Breffni-Potter said:

                    I use GotoAssist by Citrix.

                    Again, pricing is better, plus they give you a few more features than teamviewer.

                    Not sure the pricing can beat that of SC.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Deleted74295
                      last edited by

                      @Breffni-Potter said:

                      I use GotoAssist by Citrix.

                      Again, pricing is better, plus they give you a few more features than teamviewer.

                      Better than SC?

                      I generally avoid Goto... anything because of requirements on the client. Their GotoMeeting is so bad, I assume their Assist is built on the same technology. I never tried it because of the other Goto product quality issues,

                      Deleted74295D 1 Reply Last reply Reply Quote 0
                      • hobbit666H
                        hobbit666
                        last edited by

                        Yeah I much prefer SC for doing any sort of work that needs rebooting or updates 😄

                        1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender
                          last edited by

                          15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said:

                            15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                            I rarely see it anymore, but when I do I know that a webinar is going to fail. Always has like weird Java requirements or something that people just don't normally have today and causes all kinds of issues. You always seem to need an admin to set it up for you ahead of time.

                            1 Reply Last reply Reply Quote 0
                            • art_of_shredA
                              art_of_shred
                              last edited by scottalanmiller

                              1 Reply Last reply Reply Quote 3
                              • Deleted74295D
                                Deleted74295 Banned @scottalanmiller
                                last edited by Deleted74295

                                @scottalanmiller said:

                                @Breffni-Potter said:

                                I use GotoAssist by Citrix.

                                Again, pricing is better, plus they give you a few more features than teamviewer.

                                Better than SC?

                                I generally avoid Goto

                                Screen Connect I've not looked at. Performance has been fine my end on client devices and servers.

                                I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Deleted74295
                                  last edited by

                                  @Breffni-Potter said:

                                  I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                  Why does that rule out SC?

                                  Deleted74295D 1 Reply Last reply Reply Quote 0
                                  • Deleted74295D
                                    Deleted74295 Banned @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @Breffni-Potter said:

                                    I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                    Why does that rule out SC?

                                    Self Hosting....oh wait. Now they offer hosted?

                                    1 Reply Last reply Reply Quote 0
                                    • Deleted74295D
                                      Deleted74295 Banned
                                      last edited by

                                      Screen Connect
                                      "$69 per tech / month
                                      billed monthly"

                                      Citrix:
                                      $69 / Per Technician Per Month Billed Monthly

                                      Who is copying who? Their plans are identical in cold features, is the value the same?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • Deleted74295D
                                        Deleted74295 Banned
                                        last edited by

                                        These are the screen connect premium features:

                                        Multiple licenses per account
                                        Mobile technician license
                                        Wake-on-LAN
                                        Sound capture
                                        View & control Android devices*
                                        Video auditing

                                        That I get with gotoassist as part of their standard package at half the price.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          There are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            Alex Sage @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                            Huh?

                                            scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
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