Remote Windows 10 Upgrade - Success thank you ScreenConnect
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@FATeknollogee said:
@gjacobse said:
ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...
Why do you prefer SC over TV?
That is an excellent question and one that I now realize I can't truly answer. We have a Technician License for SC, I have only used TV in the free mode.
TeamViewer is still very much a good product don't get me wrong. I would still use it for supporting my family if I needed. But since they generally just save the questions until I visit,.. I haven't had a need to use it lately.
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I use GotoAssist by Citrix.
Again, pricing is better, plus they give you a few more features than teamviewer.
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@Breffni-Potter said:
I use GotoAssist by Citrix.
Again, pricing is better, plus they give you a few more features than teamviewer.
Not sure the pricing can beat that of SC.
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@Breffni-Potter said:
I use GotoAssist by Citrix.
Again, pricing is better, plus they give you a few more features than teamviewer.
Better than SC?
I generally avoid Goto... anything because of requirements on the client. Their GotoMeeting is so bad, I assume their Assist is built on the same technology. I never tried it because of the other Goto product quality issues,
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Yeah I much prefer SC for doing any sort of work that needs rebooting or updates
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15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.
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@Dashrender said:
15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.
I rarely see it anymore, but when I do I know that a webinar is going to fail. Always has like weird Java requirements or something that people just don't normally have today and causes all kinds of issues. You always seem to need an admin to set it up for you ahead of time.
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@scottalanmiller said:
@Breffni-Potter said:
I use GotoAssist by Citrix.
Again, pricing is better, plus they give you a few more features than teamviewer.
Better than SC?
I generally avoid Goto
Screen Connect I've not looked at. Performance has been fine my end on client devices and servers.
I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.
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@Breffni-Potter said:
I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.
Why does that rule out SC?
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@scottalanmiller said:
@Breffni-Potter said:
I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.
Why does that rule out SC?
Self Hosting....oh wait. Now they offer hosted?
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Screen Connect
"$69 per tech / month
billed monthly"Citrix:
$69 / Per Technician Per Month Billed MonthlyWho is copying who? Their plans are identical in cold features, is the value the same?
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These are the screen connect premium features:
Multiple licenses per account
Mobile technician license
Wake-on-LAN
Sound capture
View & control Android devices*
Video auditingThat I get with gotoassist as part of their standard package at half the price.
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There are "other" options for Screen Connect as well - though I'm not sure if they are public information?
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@Dashrender said:
here are "other" options for Screen Connect as well - though I'm not sure if they are public information?
Huh?
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@anonymous said:
@Dashrender said:
here are "other" options for Screen Connect as well - though I'm not sure if they are public information?
Huh?
Glad I'm not the only confused one
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@Breffni-Potter said:
Screen Connect
"$69 per tech / month
billed monthly"Citrix:
$69 / Per Technician Per Month Billed MonthlyWho is copying who? Their plans are identical in cold features, is the value the same?
Given how much better SC seems to work... I'd so no, the value isn't the same
We don't use hosted though. So our value is way higher.
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@anonymous said:
@Dashrender said:
here are "other" options for Screen Connect as well - though I'm not sure if they are public information?
Huh?
As Scott said, NTG uses their own hosted solution. They manage the platform.
Even better - NTG can still purchase the old one time fee lifetime technician licenses. Better than that - Danielle is willing to host those licenses for ML users when you buy through her.
Ask her for information.
(FYI - she's swamped at the moment due to those outages mentioned in the other threads). -
@Dashrender said:
Even better - NTG can still purchase the old one time fee lifetime technician licenses. Better than that - Danielle is willing to host those licenses for ML users when you buy through her.
Ask her for information.
(FYI - she's swamped at the moment due to those outages mentioned in the other threads).I can too, and I am also willing to do this as well. Just ask
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And how many engineers are monitoring and supporting Screen Connect via those companies?
Plus, the fact they have been bought by Connect Wise makes me nervous about their future.
