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    Remote Windows 10 Upgrade - Success thank you ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    windows 10upgradescreenconnect
    48 Posts 12 Posters 11.5k Views
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    • DashrenderD
      Dashrender @Deleted74295
      last edited by

      @Breffni-Potter said:

      I use GotoAssist by Citrix.

      Again, pricing is better, plus they give you a few more features than teamviewer.

      Not sure the pricing can beat that of SC.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @Deleted74295
        last edited by

        @Breffni-Potter said:

        I use GotoAssist by Citrix.

        Again, pricing is better, plus they give you a few more features than teamviewer.

        Better than SC?

        I generally avoid Goto... anything because of requirements on the client. Their GotoMeeting is so bad, I assume their Assist is built on the same technology. I never tried it because of the other Goto product quality issues,

        Deleted74295D 1 Reply Last reply Reply Quote 0
        • hobbit666H
          hobbit666
          last edited by

          Yeah I much prefer SC for doing any sort of work that needs rebooting or updates 😄

          1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender
            last edited by

            15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said:

              15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

              I rarely see it anymore, but when I do I know that a webinar is going to fail. Always has like weird Java requirements or something that people just don't normally have today and causes all kinds of issues. You always seem to need an admin to set it up for you ahead of time.

              1 Reply Last reply Reply Quote 0
              • art_of_shredA
                art_of_shred
                last edited by scottalanmiller

                1 Reply Last reply Reply Quote 3
                • Deleted74295D
                  Deleted74295 Banned @scottalanmiller
                  last edited by Deleted74295

                  @scottalanmiller said:

                  @Breffni-Potter said:

                  I use GotoAssist by Citrix.

                  Again, pricing is better, plus they give you a few more features than teamviewer.

                  Better than SC?

                  I generally avoid Goto

                  Screen Connect I've not looked at. Performance has been fine my end on client devices and servers.

                  I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Deleted74295
                    last edited by

                    @Breffni-Potter said:

                    I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                    Why does that rule out SC?

                    Deleted74295D 1 Reply Last reply Reply Quote 0
                    • Deleted74295D
                      Deleted74295 Banned @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @Breffni-Potter said:

                      I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                      Why does that rule out SC?

                      Self Hosting....oh wait. Now they offer hosted?

                      1 Reply Last reply Reply Quote 0
                      • Deleted74295D
                        Deleted74295 Banned
                        last edited by

                        Screen Connect
                        "$69 per tech / month
                        billed monthly"

                        Citrix:
                        $69 / Per Technician Per Month Billed Monthly

                        Who is copying who? Their plans are identical in cold features, is the value the same?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • Deleted74295D
                          Deleted74295 Banned
                          last edited by

                          These are the screen connect premium features:

                          Multiple licenses per account
                          Mobile technician license
                          Wake-on-LAN
                          Sound capture
                          View & control Android devices*
                          Video auditing

                          That I get with gotoassist as part of their standard package at half the price.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            There are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage @Dashrender
                              last edited by

                              @Dashrender said:

                              here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                              Huh?

                              scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Alex Sage
                                last edited by

                                @anonymous said:

                                @Dashrender said:

                                here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                Huh?

                                Glad I'm not the only confused one 🙂

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Deleted74295
                                  last edited by

                                  @Breffni-Potter said:

                                  Screen Connect
                                  "$69 per tech / month
                                  billed monthly"

                                  Citrix:
                                  $69 / Per Technician Per Month Billed Monthly

                                  Who is copying who? Their plans are identical in cold features, is the value the same?

                                  Given how much better SC seems to work... I'd so no, the value isn't the same 🙂

                                  We don't use hosted though. So our value is way higher.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @Alex Sage
                                    last edited by

                                    @anonymous said:

                                    @Dashrender said:

                                    here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                    Huh?

                                    As Scott said, NTG uses their own hosted solution. They manage the platform.

                                    Even better - NTG can still purchase the old one time fee lifetime technician licenses. Better than that - Danielle is willing to host those licenses for ML users when you buy through her.

                                    Ask her for information.
                                    (FYI - she's swamped at the moment due to those outages mentioned in the other threads).

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex Sage @Dashrender
                                      last edited by Alex Sage

                                      @Dashrender said:

                                      Even better - NTG can still purchase the old one time fee lifetime technician licenses. Better than that - Danielle is willing to host those licenses for ML users when you buy through her.

                                      Ask her for information.
                                      (FYI - she's swamped at the moment due to those outages mentioned in the other threads).

                                      I can too, and I am also willing to do this as well. Just ask 🙂

                                      1 Reply Last reply Reply Quote 1
                                      • Deleted74295D
                                        Deleted74295 Banned
                                        last edited by Deleted74295

                                        And how many engineers are monitoring and supporting Screen Connect via those companies? 🙂

                                        Plus, the fact they have been bought by Connect Wise makes me nervous about their future.

                                        DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                                        • dafyreD
                                          dafyre
                                          last edited by

                                          How is it that you guys can still get the old better license prices? Is it because you were Grandfathered in or something?

                                          Deleted74295D DashrenderD A scottalanmillerS 4 Replies Last reply Reply Quote 0
                                          • Deleted74295D
                                            Deleted74295 Banned @dafyre
                                            last edited by

                                            @dafyre said:

                                            How is it that you guys can still get the old better license prices? Is it because you were Grandfathered in or something?

                                            If you speak to a Citrix rep, you get gotoassist for a lot less than the list price. 🙂

                                            I'm sure screen-connect do similar.

                                            1 Reply Last reply Reply Quote 1
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