IE 11: Unable to download/view document.
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I have a fellow who is trying to view a document from a web page https://www.smartrecruiters.com and it's allowing it.
He is able to access the Contact, and see the attachment. When he clicks on it, it pops up the download bar and when you click on Open, nothing happens.
Yesterday he was able to do so, GPO should not have changed anything, and as near as I can tell - no new MS updates were applied.
The user prefers to use IE, and honestly seems that it's the same issue in Chrome too. He states it was working fine yesterday just not today. He's complaining he can't work due to this limitation.
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what is suppose to happen?
What happens if he just downloads whatever it is instead of opening it from the browser? -
Ready for a face palm?
He doesn't want to download the document. Just look at it.
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@gjacobse said:
He doesn't want to download the document. Just look at it.
Tell him tough shit. Just do what I said and tell me if it works.
Then you can troubleshoot from there. -
Pretty much.
My thought process was going to see if he could download and then open the file? If so, then you need to see why the association with the launching program is now broke.
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Maybe the website changed the format since yesterday, stranger things have happened.
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@Dashrender said:
Maybe the website changed the format since yesterday, stranger things have happened.
If they are going to change it, it has to change sometime!
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Well we can call it a moot point now as the supervisor told him to 'deal with it'..
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@gjacobse said:
Well we can call it a moot point now as the supervisor told him to 'deal with it'..
That works.
