CloudatCon aka CloudatCost
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@Danp small steps. They are probably pretty overwhelmed.
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@Danp why does it matter? There is nothing they can do about it. Charge backs are a legal right.
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Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?
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@thecreativeone91 It matters because I want them to just "go away" and not become that pesky mosquito buzzing around and pestering me about payment for two outstanding invoices.
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@handsofqwerty Give it a little more time and you will likely get you refund from PP.
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@handsofqwerty said:
Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?
That would be a question for Paypal.
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@scottalanmiller said:
@handsofqwerty said:
Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?
That would be a question for Paypal.
I can't find a way to reach out to them though.
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Have you checked the status of your claim in the Resolution Center?
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@Danp said:
Have you checked the status of your claim in the Resolution Center?
Yup, and I see no way to escalate it or contact PayPal.
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@handsofqwerty said:
@Danp said:
Have you checked the status of your claim in the Resolution Center?
Yup, and I see no way to escalate it or contact PayPal.
https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone
https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general
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@thecreativeone91 said:
@handsofqwerty said:
@Danp said:
Have you checked the status of your claim in the Resolution Center?
Yup, and I see no way to escalate it or contact PayPal.
https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone
https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general
Thank you.
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@handsofqwerty Any update on your refund?
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I got my refund no issue after the claim date. It's up to Paypal.
Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt
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@Breffni-Potter said:
I got my refund no issue after the claim date. It's up to Paypal.
Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt
It doesn't matter if it's out of cash they just put negative balance on your account.
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@thecreativeone91 said:
It doesn't matter if it's out of cash they just put negative balance on your account.
Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.
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@Breffni-Potter said:
@thecreativeone91 said:
It doesn't matter if it's out of cash they just put negative balance on your account.
Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.
Nope. They can't. It's in the terms. But they can withdraw all the funds from any attached cards or bank accounts.
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They did the refund but to a card I no longer have. Trying to get them to change that.
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I've submitted my disputes as well. $140 coming back my way! lol
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@handsofqwerty said:
They did the refund but to a card I no longer have. Trying to get them to change that.
The card company should send you the refund if you have closed the account.
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@JaredBusch said:
@handsofqwerty said:
They did the refund but to a card I no longer have. Trying to get them to change that.
The card company should send you the refund if you have closed the account.
Ok, I'll have to look into that.
