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    • dafyreD
      dafyre @Jimmy9008
      last edited by

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      Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

      In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

      I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

      That sounds incredibly low

      Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

      If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

      That's decent for an SA in the UK. That's not US dollars.

      65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

      That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

      45000 GBP is 60827 USD.

      This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
      I think I would enjoy the additional roles, but not worth doing for 5k.

      In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

      Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

      I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

      15K USD that is. Remember, he's in the UK. He's talking £.

      10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

      Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

      I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

      Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

      For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

      If you say no, are they likely going to hire an outside person?

      DashrenderD J 2 Replies Last reply Reply Quote 1
      • DashrenderD
        Dashrender @dafyre
        last edited by

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        Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

        In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

        I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

        That sounds incredibly low

        Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

        If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

        That's decent for an SA in the UK. That's not US dollars.

        65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

        That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

        45000 GBP is 60827 USD.

        This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
        I think I would enjoy the additional roles, but not worth doing for 5k.

        In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

        Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

        I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

        15K USD that is. Remember, he's in the UK. He's talking £.

        10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

        Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

        I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

        Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

        For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

        If you say no, are they likely going to hire an outside person?

        This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

        J 1 Reply Last reply Reply Quote 0
        • J
          Jimmy9008 @dafyre
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          Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

          In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

          I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

          That sounds incredibly low

          Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

          If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

          That's decent for an SA in the UK. That's not US dollars.

          65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

          That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

          45000 GBP is 60827 USD.

          This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
          I think I would enjoy the additional roles, but not worth doing for 5k.

          In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

          Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

          I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

          15K USD that is. Remember, he's in the UK. He's talking £.

          10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

          Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

          I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

          Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

          For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

          If you say no, are they likely going to hire an outside person?

          Yes, they will have to. That is why i'm not sure why they are going so low. Even at 10k they are still saving a ton.

          1 Reply Last reply Reply Quote 0
          • J
            Jimmy9008 @Dashrender
            last edited by

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            @jimmy9008 said in Random Thread - Anything Goes:

            Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

            In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

            I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

            That sounds incredibly low

            Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

            If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

            That's decent for an SA in the UK. That's not US dollars.

            65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

            That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

            45000 GBP is 60827 USD.

            This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
            I think I would enjoy the additional roles, but not worth doing for 5k.

            In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

            Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

            I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

            15K USD that is. Remember, he's in the UK. He's talking £.

            10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

            Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

            I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

            Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

            For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

            If you say no, are they likely going to hire an outside person?

            This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

            No, they would be hiring for somebody to just take on the two departments leaving me where I am.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Jimmy9008
              last edited by

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              @jimmy9008 said in Random Thread - Anything Goes:

              Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

              In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

              I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

              That sounds incredibly low

              Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

              If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

              That's decent for an SA in the UK. That's not US dollars.

              65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

              That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

              45000 GBP is 60827 USD.

              This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
              I think I would enjoy the additional roles, but not worth doing for 5k.

              In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

              Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

              I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

              15K USD that is. Remember, he's in the UK. He's talking £.

              10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

              Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

              I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

              Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

              For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

              If you say no, are they likely going to hire an outside person?

              This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

              No, they would be hiring for somebody to just take on the two departments leaving me where I am.

              Really? You know this?

              J 1 Reply Last reply Reply Quote 0
              • J
                Jimmy9008 @Dashrender
                last edited by

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                @jimmy9008 said in Random Thread - Anything Goes:

                Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

                In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

                I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

                That sounds incredibly low

                Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

                If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

                That's decent for an SA in the UK. That's not US dollars.

                65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

                That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

                45000 GBP is 60827 USD.

                This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
                I think I would enjoy the additional roles, but not worth doing for 5k.

                In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

                Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

                I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

                15K USD that is. Remember, he's in the UK. He's talking £.

                10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

                Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

                I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

                Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

                For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

                If you say no, are they likely going to hire an outside person?

                This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

                No, they would be hiring for somebody to just take on the two departments leaving me where I am.

                Really? You know this?

                Yes. 100%.

                DashrenderD wirestyle22W 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Jimmy9008
                  last edited by

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                  Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

                  In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

                  I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

                  That sounds incredibly low

                  Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

                  If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

                  That's decent for an SA in the UK. That's not US dollars.

                  65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

                  That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

                  45000 GBP is 60827 USD.

                  This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
                  I think I would enjoy the additional roles, but not worth doing for 5k.

                  In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

                  Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

                  I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

                  15K USD that is. Remember, he's in the UK. He's talking £.

                  10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

                  Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

                  I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

                  Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

                  For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

                  If you say no, are they likely going to hire an outside person?

                  This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

                  No, they would be hiring for somebody to just take on the two departments leaving me where I am.

                  Really? You know this?

                  Yes. 100%.

                  Well, sounds like they have £55K to play with toward your salary then (not to mention the cost of the benefits for a whole other person.

                  J 1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    What city are you in now?

                    J 1 Reply Last reply Reply Quote 1
                    • J
                      Jimmy9008 @scottalanmiller
                      last edited by

                      @scottalanmiller said in Random Thread - Anything Goes:

                      What city are you in now?

                      London, Camden Town.

                      1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @Jimmy9008
                        last edited by

                        @jimmy9008 That doesn't make any sense. if they can pay an entire salary to someone you can get more than 5k

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                          Jimmy9008 @Dashrender
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                          Folks, is 10% fair for a promotion in London from Systems Administrator, to manager of the customer helpdesk (not IT helpdesk but customer helpdesk, 2 staff, customer facing), and training manager (not internal but customer training, 2 staff again, and customer facing)?

                          In this case its going from 45k to 50k. From what I can see, a generic manager level job in London i in the 50k range. To go from doing what I do to management of those two teams, is that raise fair for London?

                          I mean, I've seen service desk managers get 5k bonus for hitting their targets... 5k seems low for taking on the actual jobs entirely x2.

                          That sounds incredibly low

                          Thats what I thought. What would you think is fair? I was expecting mind 50s in all honesty.

                          If you're actually a Systems Administrator you should be making a lot more than that, so I'm really not sure

                          That's decent for an SA in the UK. That's not US dollars.

                          65k in pounds right? Still on the low end here, but I guess it also depends on where in the US you are working

                          That's $88K at the current conversion, but that's not a fair comparison. Think of it more like $110K USD. All British wages are heavily suppressed because of the Brexit.

                          45000 GBP is 60827 USD.

                          This position would also still keep me doing my current system admin job. Its not a move to the helpdesk and training manager only. Its a 'heldesk + training manager + system administrator (which I currently do)'... why would that be bad?
                          I think I would enjoy the additional roles, but not worth doing for 5k.

                          In that case - OH HELL NO, I wouldn't take that new responsibility for only £5K more.

                          Exactly 😉 I think 10k makes it worth doing. But 5k isnt worth the extra stress. I see 5k as a really nice payrise, not a pay adjustment for taking on a lot of duties and oownership of two departments. Even 10k is low, but I thought realistic. Was suprised they said 5k.

                          I wouldn't take on the extra responsibilities of managing not one, but two different sets of people for less than 15k.

                          15K USD that is. Remember, he's in the UK. He's talking £.

                          10k GBP = 13.5 USD. I expect that if I say no, they will up it. But trying to get a feel for what is reasonable.

                          Everything I seem to find says most managers in London are around 55k anyway. So its under for a hell of a lot of work.

                          I didn't do the conversion.. looks like at £10K, he'd nearly get your $15K...

                          Good point. £10k would be a good starting point, but I would still suggest conversations about where you'd like to be in a year or two.

                          For only 5k, if no budge, is it even worth having that convo? Im still 50/50 on to accept or not if they dont budge...

                          If you say no, are they likely going to hire an outside person?

                          This is a great question. and if they hire an outside person, will you be replaced? Sounds like that want a single person in that three job role.

                          No, they would be hiring for somebody to just take on the two departments leaving me where I am.

                          Really? You know this?

                          Yes. 100%.

                          Well, sounds like they have £55K to play with toward your salary then (not to mention the cost of the benefits for a whole other person.

                          That is where I am with this too. I just wanted to know if pushing back on 5k to 10k is fair, which I think it is. If they say no, that's up to them buy it costs far more and is not a sensible decision.

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                            Jimmy9008 @wirestyle22
                            last edited by

                            @wirestyle22 said in Random Thread - Anything Goes:

                            @jimmy9008 That doesn't make any sense. if they can pay an entire salary to someone you can get more than 5k

                            I expect they are just trying to pay as low as they can and save on not hiring. Its just extremely skewed towards being good for the company, but bad for me. It looks like most say its fair to push back on this. 10k was where I think 'fair' is...

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              10K is a lot more than 5K. Maybe 8K is a better number?

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                                Jimmy9008 @scottalanmiller
                                last edited by

                                @scottalanmiller said in Random Thread - Anything Goes:

                                10K is a lot more than 5K. Maybe 8K is a better number?

                                I think asking to meet in the middle is sensible, but i'm not sure the middle is worth all the extra work. Its a huge amount of work, on top of what I already do, saving the company loads...

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                                  Jimmy9008
                                  last edited by

                                  Im thinking of suggesting 8k, but adding 5k on top with some sort of KPI based bonus system.

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                                  • scottalanmillerS
                                    scottalanmiller @Jimmy9008
                                    last edited by

                                    @jimmy9008 said in Random Thread - Anything Goes:

                                    @scottalanmiller said in Random Thread - Anything Goes:

                                    10K is a lot more than 5K. Maybe 8K is a better number?

                                    I think asking to meet in the middle is sensible, but i'm not sure the middle is worth all the extra work. Its a huge amount of work, on top of what I already do, saving the company loads...

                                    That's the hard part. You really just have to think about what the value of hte work, experience, and money are to you.

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                                      Jimmy9008 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Random Thread - Anything Goes:

                                      @jimmy9008 said in Random Thread - Anything Goes:

                                      @scottalanmiller said in Random Thread - Anything Goes:

                                      10K is a lot more than 5K. Maybe 8K is a better number?

                                      I think asking to meet in the middle is sensible, but i'm not sure the middle is worth all the extra work. Its a huge amount of work, on top of what I already do, saving the company loads...

                                      That's the hard part. You really just have to think about what the value of hte work, experience, and money are to you.

                                      Well, more than 5k for sure 😕
                                      Lets see what happens.

                                      I may take it for the experience and jump ship in a year.

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        0_1512504299654_kWgFc0.gif

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                                        • momurdaM
                                          momurda @nadnerB
                                          last edited by

                                          @nadnerb That looks like the same cat that transcended reality by using Spice a while back.

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                                          • RojoLocoR
                                            RojoLoco @nadnerB
                                            last edited by

                                            @nadnerb said in Random Thread - Anything Goes:

                                            0_1512360786361_f0b59efd-25db-489f-b16c-3f27df0489f1-image.png

                                            I would caption that:

                                            Cocaine is a hell of a drug!

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