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    Konica Minolta BizHub C3850 No Printing on Windows 10

    Scheduled Pinned Locked Moved IT Discussion
    windowswindows 10printerkonica minoltabizhub c3850
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    • wrx7mW
      wrx7m
      last edited by

      Assuming you are not using a windows server to share, correct?

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Have you put wireshark on this yet and confirmed if jobs are actually leaving your laptop?

        Can you not manually add the printer via IP ?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @wrx7m
          last edited by

          @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

          Assuming you are not using a windows server to share, correct?

          Correct, we are not. Direct printing to the printer itself.

          1 Reply Last reply Reply Quote 0
          • travisdh1T
            travisdh1
            last edited by

            The printer has been power cycled after the reboot, right? (Covering the silly questions here.)

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @NerdyDad
              last edited by

              @NerdyDad said in Konica Minolta BizHub C3850 No Printing on Windows 10:

              Have you rebooted the printer?

              Ten minutes ago, yes.

              1 Reply Last reply Reply Quote 2
              • wrx7mW
                wrx7m
                last edited by

                And there is only one machine that you are trying to print from; you don't have any other devices to test with?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Screenshot from 2018-12-06 14-07-53.png

                  That update today could have been an issue.

                  wrx7mW dbeatoD 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @wrx7m
                    last edited by

                    @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    And there is only one machine that you are trying to print from; you don't have any other devices to test with?

                    Only one for now, correct.

                    wrx7mW 1 Reply Last reply Reply Quote 0
                    • wrx7mW
                      wrx7m @scottalanmiller
                      last edited by

                      @scottalanmiller Try another to try and narrow it down.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • wrx7mW
                        wrx7m @scottalanmiller
                        last edited by

                        @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                        Screenshot from 2018-12-06 14-07-53.png

                        That update today could have been an issue.

                        You can try rolling it back.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @wrx7m
                          last edited by

                          @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @scottalanmiller Try another to try and narrow it down.

                          Those work.

                          1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403
                            last edited by

                            I've had issues with the custom TCP/IP ports some of these printers create, where they just don't work (for whatever Windows) reason.

                            I'd try adding the printer directly via the IP address and see if you can get it to print.

                            1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato @scottalanmiller
                              last edited by

                              @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              today could have been an issue

                              We have a similar situation with a customer, so I will need to find out what the deal is.

                              scottalanmillerS 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @wrx7m
                                last edited by

                                @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                Screenshot from 2018-12-06 14-07-53.png

                                That update today could have been an issue.

                                You can try rolling it back.

                                Trying that.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @dbeato
                                  last edited by

                                  @dbeato said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  today could have been an issue

                                  We have a similar situation with a customer, so I will need to find out what the deal is.

                                  Oh great, lol.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    KB4100347 removed. rebooting now.

                                    1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by

                                      @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                        What's the simpler one than that?

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by DustinB3403

                                          @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                          What's the simpler one than that?

                                          Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                          Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                          wrx7mW 1 Reply Last reply Reply Quote 0
                                          • jt1001001J
                                            jt1001001
                                            last edited by

                                            May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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