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    Konica Minolta BizHub C3850 No Printing on Windows 10

    Scheduled Pinned Locked Moved IT Discussion
    windowswindows 10printerkonica minoltabizhub c3850
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    • DashrenderD
      Dashrender @Romo
      last edited by

      @Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:

      Authentication was enabled but not properly set:

      I had to got to :

      Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> Verify

      After that the computer was properly authorized to print =).

      Interesting - never seen that before. But I've never used user auth on a printer before either.

      1 Reply Last reply Reply Quote 0
      • jmooreJ
        jmoore @Romo
        last edited by

        @Romo Why is it setup like that?

        DashrenderD RomoR 2 Replies Last reply Reply Quote 0
        • DashrenderD
          Dashrender @jmoore
          last edited by

          @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

          @Romo Why is it setup like that?

          Just a guess here - but if you want authentication on printing - how else would you do it?

          DustinB3403D jmooreJ 2 Replies Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @Dashrender
            last edited by

            @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

            @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

            @Romo Why is it setup like that?

            Just a guess here - but if you want authentication on printing - how else would you do it?

            PIN or LDAP would be my guess.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • jmooreJ
              jmoore @Dashrender
              last edited by

              @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

              DustinB3403D S DashrenderD 3 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @DustinB3403
                last edited by

                @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                @Romo Why is it setup like that?

                Just a guess here - but if you want authentication on printing - how else would you do it?

                PIN or LDAP would be my guess.

                There are many options - but those sound like they require an external source, where the current one appears to only require the printer itself (likely with an add-on package).

                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @jmoore
                  last edited by

                  @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                  I've had to do this before and it was because the business paid per page, and thus wanted to know if people were printing off things that they shouldn't.

                  It's just a means of accountability. It John is printing off his kids fundraiser flyers on the company dime. . .

                  jmooreJ 1 Reply Last reply Reply Quote 0
                  • S
                    scotth @jmoore
                    last edited by

                    @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                    I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                    DashrenderD 1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @scotth
                      last edited by

                      @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                      @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                      @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                      I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                      Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                      S 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @jmoore
                        last edited by

                        @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                        @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                        I prevent most users from printing color. We don't prevent or monitor B/W print usage.

                        jmooreJ 1 Reply Last reply Reply Quote 1
                        • S
                          scotth @Dashrender
                          last edited by scotth

                          @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                          I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                          Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                          We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                          EDIT: The users have the printers mapped for each workstation ~ 80 users total who can print. I also set the printer port as an IP address. I h * a * t * e the wsd mapping. Nothing but trouble

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scotth
                            last edited by

                            @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                            I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                            Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                            We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                            So you have to manually set something in the print driver to get the creds to pass to the printer to then be auth'ed by AD? Sucks that the driver does just pass along the current logged in Windows user.

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              scotth @Dashrender
                              last edited by

                              @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                              I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                              Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                              We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                              So you have to manually set something in the print driver to get the creds to pass to the printer to then be auth'ed by AD? Sucks that the driver does just pass along the current logged in Windows user.

                              Yes. C`est la vie

                              1 Reply Last reply Reply Quote 0
                              • jmooreJ
                                jmoore @DustinB3403
                                last edited by

                                @DustinB3403 Ok cool I get that, thanks

                                1 Reply Last reply Reply Quote 0
                                • jmooreJ
                                  jmoore @Dashrender
                                  last edited by

                                  @Dashrender Got it. Our departments have their own budget so if they want to print color they can but they figured out fast to be responsible for their own paper.

                                  DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @jmoore
                                    last edited by

                                    @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @Dashrender Got it. Our departments have their own budget so if they want to print color they can but they figured out fast to be responsible for their own paper.

                                    That seems like a bad approach, since any given department could be forced to stop work "because they overran their paper budget".

                                    DashrenderD jmooreJ dbeatoD 3 Replies Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @Dashrender Got it. Our departments have their own budget so if they want to print color they can but they figured out fast to be responsible for their own paper.

                                      That seems like a bad approach, since any given department could be forced to stop work "because they overran their paper budget".

                                      Boy, I would hope it's not like that. I would expect paper to simply be part of their computer/IT budget for that department. If they overuse in paper, then they might have to wait before getting an upgraded computer, etc.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @jmoore
                                        last edited by

                                        @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @Dashrender Got it. Our departments have their own budget so if they want to print color they can but they figured out fast to be responsible for their own paper.

                                        We are to small to worry about departments like that - or perhaps better to say - we are a size and management doesn't care about splitting it out like that.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @Dashrender
                                          last edited by JaredBusch

                                          @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @Dashrender Got it. Our departments have their own budget so if they want to print color they can but they figured out fast to be responsible for their own paper.

                                          That seems like a bad approach, since any given department could be forced to stop work "because they overran their paper budget".

                                          Boy, I would hope it's not like that. I would expect paper to simply be part of their computer/IT budget for that department. If they overuse in paper, then they might have to wait before getting an upgraded computer, etc.

                                          Office Supplies, not IT.

                                          1 Reply Last reply Reply Quote 1
                                          • jmooreJ
                                            jmoore @DustinB3403
                                            last edited by

                                            @DustinB3403 That's the way it is here. Has been for many years i guess. No one has ever run out as long as I've been here.

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