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    Office 365 Email Gone After Forced Logoff

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    o365 exchange microsoft office 365
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    • JaredBuschJ
      JaredBusch @scottalanmiller
      last edited by

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      @jaredbusch said in Office 365 Email Gone After Forced Logoff:

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      MS claims that there are no issues affecting Exchange right now, too, as always.

      Did you call and get a rep to say that? If not, this statement is untrue.

      They have a health status page. It says it..

      Read my entire post.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @JaredBusch
        last edited by

        @jaredbusch said in Office 365 Email Gone After Forced Logoff:

        The, likely more accurate statement is, "I checked the status page and it currently shows no issues affecting Exchange."

        Does the status page belong to MS? Yes. But status pages are only updated after reports are made and confirmed.

        Microsoft's statements are their statements, whether made on teh phone or on the web. In either case, MS was asked, MS responded. The statement is true.

        I could say the opposite, the rep is just a phone jockey, only the site is real. Chances are, the reps just read the site anyway. You can't just arbitrarily pick which MS resource is real or not based on personal opinion. Both are MS, one is just the official, the other is your person "ask this guy" process.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @jaredbusch said in Office 365 Email Gone After Forced Logoff:

          @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

          @jaredbusch said in Office 365 Email Gone After Forced Logoff:

          @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

          MS claims that there are no issues affecting Exchange right now, too, as always.

          Did you call and get a rep to say that? If not, this statement is untrue.

          They have a health status page. It says it..

          Read my entire post.

          I did, it was bonkers.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @scottalanmiller
            last edited by

            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

            @jaredbusch said in Office 365 Email Gone After Forced Logoff:

            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

            @jaredbusch said in Office 365 Email Gone After Forced Logoff:

            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

            MS claims that there are no issues affecting Exchange right now, too, as always.

            Did you call and get a rep to say that? If not, this statement is untrue.

            They have a health status page. It says it..

            Read my entire post.

            I did, it was bonkers.

            No, that would be you.

            Even if this issue was something unrelated to your fucked up NTG account, the status page would never show an issue if you were the first to notice and report.

            So your statement, as worded, is intentionally loaded and misleading to try and hint that MS is refuting your statement that Exchange is down.

            scottalanmillerS 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @jaredbusch said in Office 365 Email Gone After Forced Logoff:

              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

              @jaredbusch said in Office 365 Email Gone After Forced Logoff:

              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

              @jaredbusch said in Office 365 Email Gone After Forced Logoff:

              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

              MS claims that there are no issues affecting Exchange right now, too, as always.

              Did you call and get a rep to say that? If not, this statement is untrue.

              They have a health status page. It says it..

              Read my entire post.

              I did, it was bonkers.

              No, that would be you.

              Even if this issue was something unrelated to your fucked up NTG account, the status page would never show an issue if you were the first to notice and report.

              Same with a rep. They don't report things. They just read the official status reports.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                So your statement, as worded, is intentionally loaded and misleading to try and hint that MS is refuting your statement that Exchange is down.

                No, I reported what I know. I can see an issue. You are misleading by claiming certain kinds of outages as not outages. You redefine outage to make it sound like it is still working when there is clearly an issue.

                1 Reply Last reply Reply Quote 0
                • DanpD
                  Danp
                  last edited by

                  Did someone forget to pay the bill? :smiling_face_with_horns:

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Danp
                    last edited by

                    @danp said in Office 365 Email Gone After Forced Logoff:

                    Did someone forget to pay the bill? :smiling_face_with_horns:

                    You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

                    DanpD 1 Reply Last reply Reply Quote 0
                    • DanpD
                      Danp @scottalanmiller
                      last edited by

                      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                      @danp said in Office 365 Email Gone After Forced Logoff:

                      Did someone forget to pay the bill? :smiling_face_with_horns:

                      You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

                      Obviously they aren't meeting your expectations.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        MS support FINALLY got back to us.

                        hobbit666H 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Danp
                          last edited by

                          @danp said in Office 365 Email Gone After Forced Logoff:

                          @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                          @danp said in Office 365 Email Gone After Forced Logoff:

                          Did someone forget to pay the bill? :smiling_face_with_horns:

                          You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

                          Obviously they aren't meeting your expectations.

                          Not in any way.

                          1 Reply Last reply Reply Quote 0
                          • hobbit666H
                            hobbit666 @scottalanmiller
                            last edited by

                            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                            MS support FINALLY got back to us.

                            And? What was the issue?

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @hobbit666
                              last edited by

                              @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                              MS support FINALLY got back to us.

                              And? What was the issue?

                              You think they give answers that quickly? LOL

                              They finally got back to put us on hold.

                              After a while on hold, they are not connecting us to the tech for a different department. Zero answers or attempts to fix thus far.

                              hobbit666H 1 Reply Last reply Reply Quote 1
                              • hobbit666H
                                hobbit666 @scottalanmiller
                                last edited by

                                @scottalanmiller ah thought when you said finally it was fixed too 🙂

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @hobbit666
                                  last edited by

                                  @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                                  @scottalanmiller ah thought when you said finally it was fixed too 🙂

                                  No, we found some weird work arounds, so it is kind of working, but things are clearly messed up.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Still on hold. "Experiencing longer than normal wait times"

                                    NashBrydgesN 1 Reply Last reply Reply Quote 0
                                    • NashBrydgesN
                                      NashBrydges @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                                      Still on hold. "Experiencing longer than normal wait times"

                                      That's code for "aw shit it's that guy again" 😉

                                      scottalanmillerS 1 Reply Last reply Reply Quote 2
                                      • scottalanmillerS
                                        scottalanmiller @NashBrydges
                                        last edited by

                                        @nashbrydges said in Office 365 Email Gone After Forced Logoff:

                                        @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                                        Still on hold. "Experiencing longer than normal wait times"

                                        That's code for "aw shit it's that guy again" 😉

                                        Seriously.

                                        1 Reply Last reply Reply Quote 0
                                        • NashBrydgesN
                                          NashBrydges
                                          last edited by

                                          If you go Zimbra does that mean you're bringing email back in-house again?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Still on hold.

                                            1 Reply Last reply Reply Quote 0
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