What Are You Doing Right Now
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For example, whether we were in the office or home, we use Rocket (but Slack, Mattermost, MS Teams, etc. whatever) to communicate in real time, with the whole team, without totally interrupting everyone and making the place inefficient.
It allows us to get individuals, teams, etc. in real time, with minimal effort, while also tracking conversations so that we can easily convey technical information fast, but also look it up later.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
We'll while im "Pointlessly at a desk" I'm working on Calls and learning - is their point.
And you can't do calls and learn from home? What do they perceive as an educational barrier at home that doesn't exist at the office?
the ability to ask real time questions in regards to Aloha -
No real time communications platform in your office? Our teams at home are real time with each other all day, every day.
Texting...
Like non-technical 1990s SMS? I think we are finding the core problems
SMS - just group chat texting .
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
We'll while im "Pointlessly at a desk" I'm working on Calls and learning - is their point.
And you can't do calls and learn from home? What do they perceive as an educational barrier at home that doesn't exist at the office?
the ability to ask real time questions in regards to Aloha -
No real time communications platform in your office? Our teams at home are real time with each other all day, every day.
Texting...
Like non-technical 1990s SMS? I think we are finding the core problems
SMS - just group chat texting .
So clearly being "in the office" isn't allowing their internal IT staff to "learn" appropriately. This isn't a complicated problem, this is so basic that it is free to fix and just "assumed" that the most basic IT department would have that solved today.
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So that is definitely just excuses to not work efficiently.
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If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
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@scottalanmiller Noticed that ML was 502ing sporadically the last 5 minutes. Don't know if someone else also had the same experience.
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Starting to play with Zabbix.
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@wirestyle22 said in What Are You Doing Right Now:
@scottalanmiller Noticed that ML was 502ing sporadically the last 5 minutes. Don't know if someone else also had the same experience.
Yup. It's doing that thing again.
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@scottalanmiller said in What Are You Doing Right Now:
If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
SMS . ...
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@RojoLoco It is this issue...
https://community.nodebb.org/topic/13714/nodebb-1-11-2-error-connect-emfile
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If there was ever a marathon designed for @joy this is it: French Wine Marathon
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
SMS . ...
So I'd chalk all of that up to excuses, because it's more than incompetence would rationally allow for. They can't actually think that that's how a good office would work, and they are making it hard for you to work from home and making the office extra hard just to have the excuse that you can't do it easily from home.
It doesn't add up. All of it points to the same basic issue... lack of fundamental caring and capability on their end.
I realize you "like the job", and that's fine. But be very aware, these people are going out of their way to screw you and are willing to hurt themselves to do so.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
SMS . ...
So I'd chalk all of that up to excuses, because it's more than incompetence would rationally allow for. They can't actually think that that's how a good office would work, and they are making it hard for you to work from home and making the office extra hard just to have the excuse that you can't do it easily from home.
It doesn't add up. All of it points to the same basic issue... lack of fundamental caring and capability on their end.
I realize you "like the job", and that's fine. But be very aware, these people are going out of their way to screw you and are willing to hurt themselves to do so.
And they’re blaming him saying it’s his fault that he can’t learn because their processes are shit
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@JaredBusch said in What Are You Doing Right Now:
And they’re blaming him saying it’s his fault that he can’t learn because their processes are shit
Exactly, that's where the real problem comes in. They are placing the blame where they have to know the blame doesn't go. And they aren't asking him to help them, even though he has resources and information that they are lacking.
They don't appear to be in a position of knowing if he is learning or not, because he's already beyond them.
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Dealing with Mitel Hosted Systems and changing call flows.
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a customer failed their trust-wave PCI test - literally because "PC could not be found"
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@WrCombs said in What Are You Doing Right Now:
a customer failed their trust-wave PCI test - literally because "PC could not be found"
LOL, quality PCI test there.
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The system was so secure, PCI failed them.
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Exactly my thoughts on it..
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@WrCombs said in What Are You Doing Right Now:
Exactly my thoughts on it..
And yet, someone is paying for this service?
These things blow my mind.
