@Dashrender said in Time to gut the network - thoughts?:
@JaredBusch said in Time to gut the network - thoughts?:
Correct you do have QoS. It is on the VLAN, that contains the voice devices.
So the following is an incorrect assumption.
@scottalanmiller said in Time to gut the network - thoughts?:
You might want to LEAD with.... since we discovered that QoS was not set up properly and has never been a problem we can assume that QoS and ensuring call quality cannot be the reason.
Let them come up with a reason if you head that off at the pass.
No, it's correct. They didn't do their jobs properly. They neither did the sensible, cost effective thing for the business, which would have been to not have a VLAN at all. Nor did they properly do QoS for your VoIP traffic.
So no matter what, they didn't set up QoS correctly for you.