Any outlook guru's here?
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got a customer asking for help with outlook categorization of emails - basically, he can't put any emails into categories - if you can help, i'd appreciate it.
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What version of Outlook?
Categorization seems like a bitch thing…. So why,… personal preference.That said- what do they get?
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@gjacobse said in Any outlook guru's here?:
What version of Outlook?
Categorization seems like a bitch thing…. So why,… personal preference.That said- what do they get?
i actually figured it out
my bad -
They use IMAP ; categories aren't supported via this link from microsoft
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@gjacobse said in Any outlook guru's here?:
What version of Outlook?
Categorization seems like a bitch thing…. So why,… personal preference.That said- what do they get?
Autocorrect for the win here... that was suppose to be niche
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@gjacobse said in Any outlook guru's here?:
@gjacobse said in Any outlook guru's here?:
What version of Outlook?
Categorization seems like a bitch thing…. So why,… personal preference.That said- what do they get?
Autocorrect for the win here... that was suppose to be niche
I laughed about it
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@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
Still? I remember that being a thing years ago when I moved users off of POP to IMAP. It seemed like the world ended when categories stopped working
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@EddieJennings said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
Still? I remember that being a thing years ago when I moved users off of POP to IMAP. It seemed like the world ended when categories stopped working
so this has been an
issuething for a while? -
@WrCombs At least 3-4 years.
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@WrCombs said in Any outlook guru's here?:
@EddieJennings said in Any outlook guru's here?:
@WrCombs At least 3-4 years.
thanks for the info !
You're welcome. I had forgotten about it until you posted the links.
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@EddieJennings helped jog up a memory , eh? lol
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@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
It's pretty bad to use Outlook under any circumstance. But using it as an IMAP client is.... W. T. A. F.??
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@WrCombs said in Any outlook guru's here?:
@EddieJennings said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
Still? I remember that being a thing years ago when I moved users off of POP to IMAP. It seemed like the world ended when categories stopped working
so this has been an
issuething for a while?Outlook has long, LONG been flaky with non-MAPI protocols. No serious users would ever do it, so there's really no reason for MS to support those things. THey are really only there as a data transfer tool, never for use for serious email (when Outlook is used.)
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the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
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@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
Users being stupid? Yes daily.
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@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
You haven't told us where the problem is?
Also what version of Outlook? This probably doesn't matter as much, but I'm curious how old of a version they are using. -
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
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@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time -
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.
