Any outlook guru's here?
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@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
It's pretty bad to use Outlook under any circumstance. But using it as an IMAP client is.... W. T. A. F.??
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@WrCombs said in Any outlook guru's here?:
@EddieJennings said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
They use IMAP ; categories aren't supported via this link from microsoft
Still? I remember that being a thing years ago when I moved users off of POP to IMAP. It seemed like the world ended when categories stopped working
so this has been an
issuething for a while?Outlook has long, LONG been flaky with non-MAPI protocols. No serious users would ever do it, so there's really no reason for MS to support those things. THey are really only there as a data transfer tool, never for use for serious email (when Outlook is used.)
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the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
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@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
Users being stupid? Yes daily.
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@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
You haven't told us where the problem is?
Also what version of Outlook? This probably doesn't matter as much, but I'm curious how old of a version they are using. -
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
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@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time -
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know. -
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.I think you can but need a plugin.
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Yeah, the real question is why is he using a tool that is 1) total garbage and 2) not even a tool meant to do this job!
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@WrCombs said in Any outlook guru's here?:
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeWhat does that have to do with a google meet meeting? I assume the answer is - since the appointment didn't sync to Outlook - there was nothing in Outlook for them to click - and that's the problem.
Potential easy fix for that - whoever is sending the google meet appointment send an invite to the email used by the Outlook client. Once the email invite is downloaded to Outlook - accept the meeting and it should populate the calendar - of course this won't push the information to gmail.
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@Dashrender said in Any outlook guru's here?:
What does that have to do with a google meet meeting?
Right, it's just a link in the email. So presumably the email arrives or else we'd have said that. So the issue has to be that the links don't work when clicked in Outlook.
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@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.I think you can but need a plugin.
wow - those are so bloody flakey.. everytime you hear about an outlook plugin - you're hearing about a horror story!
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@Dashrender said in Any outlook guru's here?:
@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.I think you can but need a plugin.
wow - those are so bloody flakey.. everytime you hear about an outlook plugin - you're hearing about a horror story!
Of course they are, they are for Outlook. Outlook = flaky. That's what Outlook is. It's the one big "what is Outlook"... "it's a flaky piece of crap with little real world purpose." It doesn't solve a normal issue of any sort, it's an extra layer of problems that you add to email to ensure that email that is otherwise stable becomes slow and flaky. Literally, it seems like "being flaky" is the one and only function of Outlook (I'm not being funny, I actually mean that.)
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@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
What does that have to do with a google meet meeting?
Right, it's just a link in the email. So presumably the email arrives or else we'd have said that. So the issue has to be that the links don't work when clicked in Outlook.
I'm guessing that the link is being clicked on in gmail (before or after the email is delivered to outlook), the appointment is being added to the gmail calendar and the email deleted from gmail. When it's deleted from gmail - it's also deleted from Outlook via IMAP - so there's never a chance to click the email ics link in Outlook.
Or just as likely - the appointment is made by this customer in their gmail account (because they can't make a google meet meeting in Outlook) and the appointment only exists in the gmail calendar.
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@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
@WrCombs said in Any outlook guru's here?:
the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-
anyone seen this before?
I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?
Do any links in Outlook emails work?
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this timeThat doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.
It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.I think you can but need a plugin.
wow - those are so bloody flakey.. everytime you hear about an outlook plugin - you're hearing about a horror story!
Of course they are, they are for Outlook. Outlook = flaky. That's what Outlook is. It's the one big "what is Outlook"... "it's a flaky piece of crap with little real world purpose." It doesn't solve a normal issue of any sort, it's an extra layer of problems that you add to email to ensure that email that is otherwise stable becomes slow and flaky. Literally, it seems like "being flaky" is the one and only function of Outlook (I'm not being funny, I actually mean that.)
I know you do... I migrated my entire company away from the local Windows based Outlook client to Outlook on the Web. 6 months later our new CEO demanded that all supervisors be given local Outlook - because - it's somehow better.
Now all that said - I like the local Outlook client interface much better than the web interface - BUT I dislike all the issues that come with it, so while I could have Local Outlook - I don't! But our supervisors do.. /sigh.
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@Dashrender said in Any outlook guru's here?:
I'm guessing that the link is being clicked on in gmail (before or after the email is delivered to outlook), the appointment is being added to the gmail calendar and the email deleted from gmail. When it's deleted from gmail - it's also deleted from Outlook via IMAP - so there's never a chance to click the email ics link in Outlook.
Not being in the right application and not having the link is very different from the link that is there not working.
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@Dashrender said in Any outlook guru's here?:
because - it's somehow better.
Because it helps to hide middle management ineptitude.
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@Dashrender said in Any outlook guru's here?:
I don't! But our supervisors do.. /sigh.
Middle managers always like things that make people inefficient but that can be blamed on something or someone else. That's the American employment dream.... being a manager with no purpose and no need to do anything. Slowness is someone else's problem, get paid just for breathing.
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@scottalanmiller said in Any outlook guru's here?:
@Dashrender said in Any outlook guru's here?:
I'm guessing that the link is being clicked on in gmail (before or after the email is delivered to outlook), the appointment is being added to the gmail calendar and the email deleted from gmail. When it's deleted from gmail - it's also deleted from Outlook via IMAP - so there's never a chance to click the email ics link in Outlook.
Not being in the right application and not having the link is very different from the link that is there not working.
True - but we don't actually know the situation.
We know -
@WrCombs said in Any outlook guru's here?:
they can't access it from outlook
@WrCombs said in Any outlook guru's here?:
he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not
At this point all we can do is guess what the issue is. i.e. why Outlook isn't "showing correctly"?
