RMM Service
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@dustinb3403 said in RMM Service:
@irj said in RMM Service:
@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.
He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.
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@stacksofplates said in RMM Service:
@dustinb3403 said in RMM Service:
@irj said in RMM Service:
@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.
He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.
So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.
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@travisdh1 said in RMM Service:
@stacksofplates said in RMM Service:
@dustinb3403 said in RMM Service:
@irj said in RMM Service:
@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.
He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.
So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.
Yeah I get that and @DustinB3403 and you are correct. As long as you manage assets together you could have this issue.
It's rare that workstations and serves are managed the same way using the same type of monitoring and controls. It's not something I've ever seen in my career, but I also haven't worked on Service Provider or consultant side.
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@irj said in RMM Service:
@travisdh1 said in RMM Service:
@stacksofplates said in RMM Service:
@dustinb3403 said in RMM Service:
@irj said in RMM Service:
@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.
He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.
So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.
Yeah I get that and @DustinB3403 and you are correct. As long as you manage assets together you could have this issue.
It's rare that workstations and serves are managed the same way using the same type of monitoring and controls. It's not something I've ever seen in my career, but I also haven't worked on Service Provider or consultant side.
Yeah, from the service provider side of things, servers and workstations are all managed from the same RMM.
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@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
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@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
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@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
I meant have you tried the patch management function?
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@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
I meant have you tried the patch management function?
Yes.
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@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
I meant have you tried the patch management function?
Yes.
And the machines got patched?
Mine isn't working, that's why I'm asking. -
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
I meant have you tried the patch management function?
Yes.
And the machines got patched?
Mine isn't working, that's why I'm asking.Yeah mine did.
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@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
@dustinb3403 said in RMM Service:
@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
Have you actually tried it?
Yes I set it up in my lab and used it on some equipment/vms without issue.
I meant have you tried the patch management function?
Yes.
And the machines got patched?
Mine isn't working, that's why I'm asking.Yeah mine did.
Ditto. Just have to invoke the scan or setup some automation
