Outlook failing to open from multiple customers...
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@dbeato said in Outlook failing to open from multiple customers...:
the available data indicates that recently deployed updates are the likely source of the problem. We're performing an anal
I can confirm this command resolves the issue (for now):
officec2rclient.exe /update user updatetoversion=16.0.12827.20470
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Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
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Also others can look at this
https://gallery.technet.microsoft.com/office/Script-for-Update-or-8fb223bd -
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
This worked perfectly!
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according to this updated article, MS has released a fix for this now.
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@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
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@Dashrender said in Outlook failing to open from multiple customers...:
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
Nope, everyone.
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@Dashrender said in Outlook failing to open from multiple customers...:
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.
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@WLS-ITGuy said in Outlook failing to open from multiple customers...:
@Dashrender said in Outlook failing to open from multiple customers...:
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.
Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.
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No issues on Ubuntu 20.04 using OWA on Office 365
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@Dashrender said in Outlook failing to open from multiple customers...:
@WLS-ITGuy said in Outlook failing to open from multiple customers...:
@Dashrender said in Outlook failing to open from multiple customers...:
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.
Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.
What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.
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It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.
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@dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.
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@frodooftheshire said in Outlook failing to open from multiple customers...:
@dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.
Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.
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@dbeato said in Outlook failing to open from multiple customers...:
@Dashrender said in Outlook failing to open from multiple customers...:
@WLS-ITGuy said in Outlook failing to open from multiple customers...:
@Dashrender said in Outlook failing to open from multiple customers...:
@dbeato said in Outlook failing to open from multiple customers...:
Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here
https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat
Do you know - does this only affect O365 Office users?
So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.
Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.
What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.
I have zero click 2 run - I'm all office 2016
