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    Outlook failing to open from multiple customers...

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    • DashrenderD
      Dashrender @dbeato
      last edited by

      @dbeato said in Outlook failing to open from multiple customers...:

      Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

      https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

      Do you know - does this only affect O365 Office users?

      coliverC WLS-ITGuyW 2 Replies Last reply Reply Quote 0
      • coliverC
        coliver @Dashrender
        last edited by

        @Dashrender said in Outlook failing to open from multiple customers...:

        @dbeato said in Outlook failing to open from multiple customers...:

        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

        Do you know - does this only affect O365 Office users?

        Nope, everyone.

        1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy @Dashrender
          last edited by

          @Dashrender said in Outlook failing to open from multiple customers...:

          @dbeato said in Outlook failing to open from multiple customers...:

          Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

          https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

          Do you know - does this only affect O365 Office users?

          So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @WLS-ITGuy
            last edited by

            @WLS-ITGuy said in Outlook failing to open from multiple customers...:

            @Dashrender said in Outlook failing to open from multiple customers...:

            @dbeato said in Outlook failing to open from multiple customers...:

            Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

            https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

            Do you know - does this only affect O365 Office users?

            So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

            Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

            dbeatoD 1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ
              last edited by

              No issues on Ubuntu 20.04 using OWA on Office 365 😉

              1 Reply Last reply Reply Quote 2
              • dbeatoD
                dbeato @Dashrender
                last edited by

                @Dashrender said in Outlook failing to open from multiple customers...:

                @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                @Dashrender said in Outlook failing to open from multiple customers...:

                @dbeato said in Outlook failing to open from multiple customers...:

                Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                Do you know - does this only affect O365 Office users?

                So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                F DashrenderD 2 Replies Last reply Reply Quote 0
                • F
                  frodooftheshire
                  last edited by

                  It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.

                  1 Reply Last reply Reply Quote 0
                  • F
                    frodooftheshire @dbeato
                    last edited by

                    @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                    dbeatoD 1 Reply Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @frodooftheshire
                      last edited by

                      @frodooftheshire said in Outlook failing to open from multiple customers...:

                      @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                      Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @dbeato
                        last edited by

                        @dbeato said in Outlook failing to open from multiple customers...:

                        @Dashrender said in Outlook failing to open from multiple customers...:

                        @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                        @Dashrender said in Outlook failing to open from multiple customers...:

                        @dbeato said in Outlook failing to open from multiple customers...:

                        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                        Do you know - does this only affect O365 Office users?

                        So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                        Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                        What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                        I have zero click 2 run - I'm all office 2016

                        1 Reply Last reply Reply Quote 0
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