Actually I have seen some shitty network rooms but this takes the cake

I gotta vent because no one here at work seems to get it. Back story, we are a school with 19 homes on campus (Profs live there) and dorms for 84 students. In September our deal for bulk TV was up. We renegotiated so we could get the TV and internet for the homes and all 84 student rooms (Main campus has fiber, students do not get individual internet) on one bill. Before the deal, 17 homes had Business Class internet @ 15 down and 2 up. 2 other homes had residential internet, which was separate from everything else. The deal was everything was included and the residences and student areas pay nothing.

November the deal goes live and Spectrum says, send your residents down to the local store and they can get their new modem and set top box. December comes and we get 4 new bills. One for the new agreement, one still charging for the business class at the 17 homes, 1 for the set top boxes, and one for the 2 other homes that had residential internet.

Call in December to attempt to get the bills squared away and they make adjustments to 3 of the residences and nothing else. Call again and no changes. Get a guy higher up and he is getting places until Spectrum cuts off what he used to be able to do and removes his ability to help us. We escalate and no one seems to be able to get their crap together.

We are now in March and TV services were getting shut off at homes even though we are getting credits on some bills but not others. The billing is now so eff'd up that we're spending most of our time going through bills, credits, and charges to figure out what we should and shouldn't pay.

We actually just reached out to our state reps this morning because we were told by one of our Spectrum reps that we are in violation of the contract.

Worst part of all of it is there isn't another service provider that could match the services, if they were all working.

I spent 4 years in the Marines. Was curious if anyone else spent time in the service.

I also know how that is. My first MSP job was the same way. I was tasked with getting Kaseya up and running. Then it snowballed from there. New job responsibilities, no support, no help, and of course, no increase in pay. Stayed there for 3 years and then finally called my boss a fat lazy bastard and left. I didn't just burn the bridge I poured gas on it and stood on the other side laughing.

post your questions here because you don't like sifting through the crap responses you get over there, at ? [moderated as per new guidelines we can't mention said community]

ALL I CAN SAY IS WTF!!!!!!!

@WLS-ITGuy said in Any former military here?:

Not exactly the same as former military but how about anyone that IT is a 2nd or 3rd or later career move.

If you guys can't tell I don't really want to work today

I'm posting in the VMWare forums as well but curious to know why when I move a machine live via vmotion it causes the machine to get a corrupt file system. Usually in /dev/sda1/ on a linux box but has also happened on windows boxes as well.

I know you're working on things but I just wanted to report that none of my machines have checked in since at least May26th. I've rebooted, restarted Salt-Minion to no change.

That is all

All good. I dove way too deep on this one :crazy_face:

Turns out when I upgraded Moodle I forgot to put a log directory back in place and it was failing on the Apache restart.

@scottalanmiller said in I can't even:

Ever have your boss need you to do a little project for him and it involves just typing two words into a file?

Like, how incompetent can you be?

Best part is...

I'm the boss in this story. lol

@valentina is very long suffering.

@obsolesce said in I can't even:

@scottalanmiller said in I can't even:

Ever have your boss need you to do a little project for him and it involves just typing two words into a file?

Like, how incompetent can you be?

Best part is...

I'm the boss in this story. lol

@valentina is very long suffering.

That's not necessarily incompetence, it's delegation.

@pmoncho said in I can't even:

@scottalanmiller said in I can't even:

Ever have your boss need you to do a little project for him and it involves just typing two words into a file?

Like, how incompetent can you be?

Best part is...

I'm the boss in this story. lol

@valentina is very long suffering.

Sometimes it pays to be the boss!

What is more impressive is when you can delegate up! Getting your boss to do something that you could do is awesome.

If I click on the MangoLassi.it header or the unread button the screen goes black. Nothing shows below the header.

How long before everyone bitches about the decline in customer service and quality like they did for LogMeIn?

The Immortality Key

We're getting ready for our server refresh and along with that our license is up for renewal for VMWare. I am curious to the benefits of KVM over VMWare.

What do you use and why?

Sorry if this is an new topic...

If you have MeshCentral and Tactical RMM, what do you use for a ticketing system?

Did you copy the profile over from another PC? I have had this happen when the profile is copied using a transfer tool.

@gjacobse said in Any way to get firmware for an HP ML350 G6?:

Is this what you are looking for:

** CRITICAL ** System ROMPaq Firmware Upgrade for HP ProLiant ML350 G6 (D22) Servers (For USB Key-Media)

Interesting, I looked earlier and it had a lock on the download button.

We have an old server that I was going to use for a test box. When I boot up it says the firmware is corrupt. I was figuring I could flash it to the latest version. I don't have support on it anymore so I was wondering if there is a way to track down the last release for that machine.

@jaredbusch said in FreePBX not sending voicemails to Office365...again.:

@dashrender said in FreePBX not sending voicemails to Office365...again.:

@wls-itguy what are you using for authentication? I can't imagine you just have open relay allowed on your O365 account.

It is a standard option in O365. I use it all the time.

That's how it was set up before. The only thing I saw that was different was the port 587 and the TLS. Those have been added, what am I still missing that emails are not getting to end users?