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    I guess Skyetel doesn't want business

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    • DustinB3403D
      DustinB3403 @JaredBusch
      last edited by

      @JaredBusch said in I guess Skyetel doesn't want business:

      Also, you only need a single ` for an inline code highlight, not 3.

      I've just always done 3 ``` good to know though.

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @JaredBusch
        last edited by DustinB3403

        @JaredBusch said in I guess Skyetel doesn't want business:

        The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

        How is it not intuitive?

        Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @DustinB3403
          last edited by

          @DustinB3403 said in I guess Skyetel doesn't want business:

          @JaredBusch said in I guess Skyetel doesn't want business:

          The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

          How is it not intuitive?

          Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

          I never, ever, enter a 1 for anything.

          All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.

          I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            @scottalanmiller if you are alive and in a place with internet, it would be great if you split the last few posts about the new sign up to a new thread. I didn't think about it until after I posted.

            "Skyetel new signup comments" or something.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @JaredBusch
              last edited by

              @JaredBusch said in I guess Skyetel doesn't want business:

              I never, ever, enter a 1 for anything.
              All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
              I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

              I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

              I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • SkyetelS
                Skyetel @JaredBusch
                last edited by Skyetel

                @JaredBusch said in I guess Skyetel doesn't want business:

                I'll be calling

                7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                @JaredBusch and I just emailed about this. Should be fixed within a few hours - it's an edge case that is related to the payment method.

                1 Reply Last reply Reply Quote 1
                • SkyetelS
                  Skyetel @JaredBusch
                  last edited by

                  @JaredBusch said in I guess Skyetel doesn't want business:

                  I think this is the same as before? So I assume the number port in process is what was updated for that process.
                  9f3592b7-b497-41d8-972c-f8f2ce05db37-image.png

                  Yes, this is the same as before.

                  1 Reply Last reply Reply Quote 1
                  • SkyetelS
                    Skyetel @JaredBusch
                    last edited by

                    @JaredBusch said in I guess Skyetel doesn't want business:

                    but no payment method added to the account.
                    7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

                    This is related to the error you got. Its expected behavior - we just need to fix the error 🙂

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @DustinB3403
                      last edited by

                      @DustinB3403 said in I guess Skyetel doesn't want business:

                      @JaredBusch said in I guess Skyetel doesn't want business:

                      I never, ever, enter a 1 for anything.
                      All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                      I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                      I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                      I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                      I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                      SkyetelS 1 Reply Last reply Reply Quote 0
                      • SkyetelS
                        Skyetel @Dashrender
                        last edited by

                        @Dashrender said in I guess Skyetel doesn't want business:

                        @DustinB3403 said in I guess Skyetel doesn't want business:

                        @JaredBusch said in I guess Skyetel doesn't want business:

                        I never, ever, enter a 1 for anything.
                        All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                        I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                        I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                        I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                        I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                        Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Skyetel
                          last edited by

                          @Skyetel said in I guess Skyetel doesn't want business:

                          @Dashrender said in I guess Skyetel doesn't want business:

                          @DustinB3403 said in I guess Skyetel doesn't want business:

                          @JaredBusch said in I guess Skyetel doesn't want business:

                          I never, ever, enter a 1 for anything.
                          All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                          I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                          I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                          I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                          I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                          Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                          That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

                          SkyetelS scottalanmillerS 2 Replies Last reply Reply Quote 1
                          • SkyetelS
                            Skyetel @Dashrender
                            last edited by

                            @Dashrender said in I guess Skyetel doesn't want business:

                            @Skyetel said in I guess Skyetel doesn't want business:

                            @Dashrender said in I guess Skyetel doesn't want business:

                            @DustinB3403 said in I guess Skyetel doesn't want business:

                            @JaredBusch said in I guess Skyetel doesn't want business:

                            I never, ever, enter a 1 for anything.
                            All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                            I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                            I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                            I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                            I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                            Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                            That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

                            Okay - good thinking. I'll add it to our next update for it then 🙂

                            We're working really hard on Tenants right now, so it may take a few weeks before we incorporate this suggestion.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said in I guess Skyetel doesn't want business:

                              @Skyetel said in I guess Skyetel doesn't want business:

                              @Dashrender said in I guess Skyetel doesn't want business:

                              @DustinB3403 said in I guess Skyetel doesn't want business:

                              @JaredBusch said in I guess Skyetel doesn't want business:

                              I never, ever, enter a 1 for anything.
                              All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                              I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                              I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                              I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                              I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                              Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                              That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

                              That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said in I guess Skyetel doesn't want business:

                                @Dashrender said in I guess Skyetel doesn't want business:

                                @Skyetel said in I guess Skyetel doesn't want business:

                                @Dashrender said in I guess Skyetel doesn't want business:

                                @DustinB3403 said in I guess Skyetel doesn't want business:

                                @JaredBusch said in I guess Skyetel doesn't want business:

                                I never, ever, enter a 1 for anything.
                                All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                                I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                                I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                                I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                                Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                                That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

                                That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.

                                Yeah - even requiring the 1 just seems odd considering it's US only. But if the goal is branch out and do international - then why not make 001 or 011, or whatever, required instead?
                                but ultimately - this is a huge 'meh' to me.

                                JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @Dashrender
                                  last edited by

                                  @Dashrender said in I guess Skyetel doesn't want business:

                                  @scottalanmiller said in I guess Skyetel doesn't want business:

                                  @Dashrender said in I guess Skyetel doesn't want business:

                                  @Skyetel said in I guess Skyetel doesn't want business:

                                  @Dashrender said in I guess Skyetel doesn't want business:

                                  @DustinB3403 said in I guess Skyetel doesn't want business:

                                  @JaredBusch said in I guess Skyetel doesn't want business:

                                  I never, ever, enter a 1 for anything.
                                  All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                                  I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                  I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                                  I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                                  I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                                  Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

                                  That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

                                  That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.

                                  Yeah - even requiring the 1 just seems odd considering it's US only. But if the goal is branch out and do international - then why not make 001 or 011, or whatever, required instead?
                                  but ultimately - this is a huge 'meh' to me.

                                  There is no such thing as 001 or 011. The country code is +1.

                                  011 is a common dial out prefix method for the US, no different than dialing 9 for an outside line.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in I guess Skyetel doesn't want business:

                                    Yeah - even requiring the 1 just seems odd considering it's US only.

                                    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by JaredBusch

                                      @scottalanmiller said in I guess Skyetel doesn't want business:

                                      @Dashrender said in I guess Skyetel doesn't want business:

                                      Yeah - even requiring the 1 just seems odd considering it's US only.

                                      They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

                                      Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

                                      I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 2
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @JaredBusch said in I guess Skyetel doesn't want business:

                                        @scottalanmiller said in I guess Skyetel doesn't want business:

                                        @Dashrender said in I guess Skyetel doesn't want business:

                                        Yeah - even requiring the 1 just seems odd considering it's US only.

                                        They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

                                        Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

                                        I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

                                        I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

                                        JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in I guess Skyetel doesn't want business:

                                          @JaredBusch said in I guess Skyetel doesn't want business:

                                          @scottalanmiller said in I guess Skyetel doesn't want business:

                                          @Dashrender said in I guess Skyetel doesn't want business:

                                          Yeah - even requiring the 1 just seems odd considering it's US only.

                                          They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

                                          Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

                                          I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

                                          I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

                                          My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

                                          My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

                                          scottalanmillerS ObsolesceO 3 Replies Last reply Reply Quote 2
                                          • scottalanmillerS
                                            scottalanmiller @JaredBusch
                                            last edited by

                                            @JaredBusch said in I guess Skyetel doesn't want business:

                                            @scottalanmiller said in I guess Skyetel doesn't want business:

                                            @JaredBusch said in I guess Skyetel doesn't want business:

                                            @scottalanmiller said in I guess Skyetel doesn't want business:

                                            @Dashrender said in I guess Skyetel doesn't want business:

                                            Yeah - even requiring the 1 just seems odd considering it's US only.

                                            They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

                                            Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

                                            I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

                                            I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

                                            My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

                                            My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

                                            Town next to mine was five digit dialing when I was super little. But mine was always seven, but my classmates were always eleven, because kids in my school (and on my little country road) were considered long distance from each other, so we needed eleven digits even for half of the neighbours.

                                            1 Reply Last reply Reply Quote 0
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