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    I guess Skyetel doesn't want business

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    • SkyetelS
      Skyetel
      last edited by Skyetel

      Hey Guys,

      Behold our new sign up page!

      Screen Shot 2019-07-09 at 8.44.30 AM.png

      From the feedback here, we made the following changes:

      1. You can now re-use your mobile number on 5 new accounts per month (so go nuts @JaredBusch )
      2. The new field "Direct Contact Number" serves as the direct phone number for the customer; this is the number we call if there is a fraud event or a porting emergency. (so please make it a real phone number)
      3. We made it prettier 🙂

      Thanks for everyone's feedback - feel free to take it out for a spin!

      C scottalanmillerS DustinB3403D 3 Replies Last reply Reply Quote 6
      • C
        Curtis @Skyetel
        last edited by

        @Skyetel Nice work

        @JaredBusch seems like the title needs to be changed 😉

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @Skyetel
          last edited by

          @Skyetel Awesome!

          1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403 @Skyetel
            last edited by

            @Skyetel are you kidding I need a password, bah1111

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              Looks awesome. I’ll be signing up a client today.

              1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch
                last edited by

                @Skyetel you should put the note that it needs to be an 11 digit number there before I hit submit..

                892b9e87-3ba9-4d89-b255-d26a0e590bb0-image.png

                2bd56db2-1abe-4d65-8de4-c096d34e17f0-image.png

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  Same for the SMS.
                  e5b2b3ba-c00b-4c07-82c5-153fb86b49fd-image.png
                  f762b9b4-6dfb-49b9-b00f-3e008fa3837c-image.png

                  3212419a-a342-4cce-bdc3-5132159428af-image.png

                  Works though, once added.
                  340bfaeb-c5cf-4e71-a89f-1375e4873015-image.png

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    @JaredBusch put in a 1

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Same issue on the Company info screen.

                      fc57719a-e428-43de-9d44-6474ea7f7c3b-image.png

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @DustinB3403
                        last edited by

                        @DustinB3403 said in I guess Skyetel doesn't want business:

                        @JaredBusch put in a 1

                        The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                        Also, you only need a single ` for an inline code highlight, not 3.
                        846edced-774a-469c-ad72-8a7844d40c0d-image.png

                        DustinB3403D 2 Replies Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          I think this is the same as before? So I assume the number port in process is what was updated for that process.
                          9f3592b7-b497-41d8-972c-f8f2ce05db37-image.png

                          SkyetelS 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            I'll be calling

                            7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                            SkyetelS 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              Account was created, just the error after clicking finish.
                              Manually wnet to the sign in screen and was able to sign in.

                              d14d95a0-67ce-4c5f-b136-fb550b6dad61-image.png

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                but no payment method added to the account.
                                7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

                                SkyetelS 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @JaredBusch
                                  last edited by

                                  @JaredBusch said in I guess Skyetel doesn't want business:

                                  Also, you only need a single ` for an inline code highlight, not 3.

                                  I've just always done 3 ``` good to know though.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @JaredBusch
                                    last edited by DustinB3403

                                    @JaredBusch said in I guess Skyetel doesn't want business:

                                    The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                                    How is it not intuitive?

                                    Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @DustinB3403
                                      last edited by

                                      @DustinB3403 said in I guess Skyetel doesn't want business:

                                      @JaredBusch said in I guess Skyetel doesn't want business:

                                      The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                                      How is it not intuitive?

                                      Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

                                      I never, ever, enter a 1 for anything.

                                      All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.

                                      I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        @scottalanmiller if you are alive and in a place with internet, it would be great if you split the last few posts about the new sign up to a new thread. I didn't think about it until after I posted.

                                        "Skyetel new signup comments" or something.

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @JaredBusch
                                          last edited by

                                          @JaredBusch said in I guess Skyetel doesn't want business:

                                          I never, ever, enter a 1 for anything.
                                          All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                                          I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                          I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                                          I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • SkyetelS
                                            Skyetel @JaredBusch
                                            last edited by Skyetel

                                            @JaredBusch said in I guess Skyetel doesn't want business:

                                            I'll be calling

                                            7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                                            @JaredBusch and I just emailed about this. Should be fixed within a few hours - it's an edge case that is related to the payment method.

                                            1 Reply Last reply Reply Quote 1
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