What Are You Doing Right Now
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@wirestyle22 said in What Are You Doing Right Now:
Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.
The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.
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@dafyre said in What Are You Doing Right Now:
@wirestyle22 said in What Are You Doing Right Now:
Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.
The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.
I wish I was allowed to have that policy. . .
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@dustinb3403 said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@wirestyle22 said in What Are You Doing Right Now:
Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.
The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.
I wish I was allowed to have that policy. . .
I fail to understand why more places don't. If you're trying to get hold of somebody and you can't... Don't waste any more time than you have to. If they're still having the issue, then close the ticket and when they call about it, just reopen it.
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@dafyre said in What Are You Doing Right Now:
@wirestyle22 said in What Are You Doing Right Now:
Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.
The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.
We should have a policy about that
But we just move it to "waiting on user" so it clocks against the user.
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Building a new Windows 10 vm to use with SmartDeploy
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Dealing With an IPhone 7 and no service, although there is service...
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Just ordered some pizza for dinner with the kids.
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Trying to connect to my wireless network without if config.
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Running Sage 50 and Windows desktop updates.
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Still running updates.
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Finally heading off to bed.
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3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.
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@hobbit666 said in What Are You Doing Right Now:
@jaredbusch @scottalanmiller yeah that's what was thinking.
What about photos? My mum has 100's of photos ok only 20-30gb but I'd prefer them not to be on the laptop once "backed up/sync'd" so would you trust OneDrive and Microsoft or upload to another cloud or even back to good old USB external drive?
OK scratch that it's more like 100GB of photos
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Re-installing ScreenConnect onto a clean VM then will be trying to get it work via external IP and nginx proxy.
Or should forget the proxy and do it direct ? -
Getting ready for work
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Morning all.
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@siringo said in What Are You Doing Right Now:
3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.
Wow, nice. Going to go somewhere?
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It's finally cool enough here that we've opened the windows and gone to fresh air.
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