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    What Are You Doing Right Now

    Water Closet
    time waster
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    • scottalanmillerS
      scottalanmiller
      last edited by

      On a weekly "touchy feely" conference call 🙂

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller said in What Are You Doing Right Now:

        On a weekly "touchy feely" conference call 🙂

        Usually conference calls are audio only. . . but OKAY. . .

        1 Reply Last reply Reply Quote 1
        • dafyreD
          dafyre @wirestyle22
          last edited by

          @wirestyle22 said in What Are You Doing Right Now:

          Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

          The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

          DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 2
          • DustinB3403D
            DustinB3403 @dafyre
            last edited by

            @dafyre said in What Are You Doing Right Now:

            @wirestyle22 said in What Are You Doing Right Now:

            Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

            The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

            I wish I was allowed to have that policy. . .

            dafyreD 1 Reply Last reply Reply Quote 0
            • dafyreD
              dafyre @DustinB3403
              last edited by

              @dustinb3403 said in What Are You Doing Right Now:

              @dafyre said in What Are You Doing Right Now:

              @wirestyle22 said in What Are You Doing Right Now:

              Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

              The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

              I wish I was allowed to have that policy. . .

              I fail to understand why more places don't. If you're trying to get hold of somebody and you can't... Don't waste any more time than you have to. If they're still having the issue, then close the ticket and when they call about it, just reopen it.

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @dafyre
                last edited by

                @dafyre said in What Are You Doing Right Now:

                @wirestyle22 said in What Are You Doing Right Now:

                Finally closed a ticket that was opened for a doctor who was trying to access the spam filter from home and couldn't access it. Gave no information and wouldn't call me from home to troubleshoot. Couldn't close the ticket because I couldn't confirm that it wasn't a problem until now.

                The fastest way to get hold of somebody who is having an issue is to close the ticket. They get a 5 day grace period here before we close a ticket due to inactivity.

                We should have a policy about that 🙂

                But we just move it to "waiting on user" so it clocks against the user.

                1 Reply Last reply Reply Quote 1
                • jmooreJ
                  jmoore
                  last edited by

                  Building a new Windows 10 vm to use with SmartDeploy

                  1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato
                    last edited by

                    Dealing With an IPhone 7 and no service, although there is service...

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Just ordered some pizza for dinner with the kids.

                      1 Reply Last reply Reply Quote 0
                      • ObsolesceO
                        Obsolesce
                        last edited by

                        Trying to connect to my wireless network without if config.

                        1 Reply Last reply Reply Quote 0
                        • EddieJenningsE
                          EddieJennings
                          last edited by EddieJennings

                          Finished some tweaks on this, which is this as a script that can be run on Fedora for installing OSTicket. My first time making a real bash script. 🙂

                          Next is seeing how to script the database configuration part.

                          1 Reply Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Running Sage 50 and Windows desktop updates.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Still running updates.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Finally heading off to bed.

                                1 Reply Last reply Reply Quote 0
                                • siringoS
                                  siringo
                                  last edited by

                                  3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                                  • hobbit666H
                                    hobbit666 @hobbit666
                                    last edited by

                                    @hobbit666 said in What Are You Doing Right Now:

                                    @jaredbusch @scottalanmiller yeah that's what was thinking.

                                    What about photos? My mum has 100's of photos ok only 20-30gb but I'd prefer them not to be on the laptop once "backed up/sync'd" so would you trust OneDrive and Microsoft or upload to another cloud or even back to good old USB external drive?

                                    OK scratch that it's more like 100GB of photos 😄

                                    1 Reply Last reply Reply Quote 1
                                    • hobbit666H
                                      hobbit666
                                      last edited by

                                      Re-installing ScreenConnect onto a clean VM then will be trying to get it work via external IP and nginx proxy.
                                      Or should forget the proxy and do it direct ?

                                      1 Reply Last reply Reply Quote 1
                                      • dbeatoD
                                        dbeato
                                        last edited by

                                        Getting ready for work

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Morning all.

                                          ObsolesceO 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @siringo
                                            last edited by

                                            @siringo said in What Are You Doing Right Now:

                                            3 days to go until I have 3 weeks off. the slowest 3 days ever to dawn on the planet I'm sure.

                                            Wow, nice. Going to go somewhere?

                                            siringoS 1 Reply Last reply Reply Quote 0
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