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    Office 365 Email Gone After Forced Logoff

    IT Discussion
    o365 exchange microsoft office 365
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Still waiting on the original call, MS just went on hold and never picked up.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        It's nice listening to someone else be mad at MS for a change.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          O365 support couldn't help, they are passing the buck to another department and making us call there.

          1 Reply Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce
            last edited by

            Who/what is managing your licensing? What's the chain?

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              MS can't transfer us to the right department, maybe this is a Skype for Business feature they should add?

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Obsolesce
                last edited by

                @tim_g said in Office 365 Email Gone After Forced Logoff:

                Who/what is managing your licensing? What's the chain?

                In what sense?

                1 Reply Last reply Reply Quote 0
                • CloudKnightC
                  CloudKnight
                  last edited by

                  I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @CloudKnight
                    last edited by

                    @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                    I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                    Don't conflate organizations.

                    CloudKnightC 1 Reply Last reply Reply Quote 0
                    • CloudKnightC
                      CloudKnight @JaredBusch
                      last edited by

                      @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                      @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                      I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                      Don't conflate organizations.

                      oh, different organisation then?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @CloudKnight
                        last edited by

                        @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                        @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                        @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                        I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                        Don't conflate organizations.

                        oh, different organisation then?

                        Yes, we already have Zimbra with other companies. NTG is moving to it now, as well. NTG has remained on O365 thus far.

                        CloudKnightC 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Paul is still on the phone. Danielle still can't get a call back.

                          1 Reply Last reply Reply Quote 0
                          • CloudKnightC
                            CloudKnight @scottalanmiller
                            last edited by

                            @scottalanmiller out of interest - Do you have the just email plan "E1" or do you have the plan with the office applications included? If so, what will you do about Office moving forward?

                            scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @CloudKnight
                              last edited by

                              @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                              @scottalanmiller out of interest - Do you have the just email plan "E1" or do you have the plan with the office applications included? If so, what will you do about Office moving forward?

                              E3, but we've been phasing them out for a long time. We are very unhappy with the O365 tools in general, so we have been down to "just email" for 6-12 months in practical terms.

                              But getting old data from Sharepoint has proved to be horrific.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @CloudKnight
                                last edited by

                                @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                If so, what will you do about Office moving forward?

                                We've never really needed that. I've not had it installed in a very long time.

                                Minion QueenM 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  MS support can't get working tokens now. They are really struggling with this issue.

                                  1 Reply Last reply Reply Quote 0
                                  • bbigfordB
                                    bbigford
                                    last edited by

                                    Man, it's insane how plagued you are with O365 issues. I've never had any clients or personally experienced that in various organizations. Not to say I haven't had any issues... PowerBI has been a pain in the ass.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • Minion QueenM
                                      Minion Queen Banned @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                                      @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                      If so, what will you do about Office moving forward?

                                      We've never really needed that. I've not had it installed in a very long time.

                                      I am pretty sure I am the only one here who uses pretty much the full suite (not Access, why would anyone use that).

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @bbigford
                                        last edited by

                                        @bbigford said in Office 365 Email Gone After Forced Logoff:

                                        Man, it's insane how plagued you are with O365 issues. I've never had any clients or personally experienced that in various organizations. Not to say I haven't had any issues... PowerBI has been a pain in the ass.

                                        Some of our issues come from being so close to MS. We had MS staff do some work at some point and I think that that put us on some really unhealthy paths.

                                        1 Reply Last reply Reply Quote 2
                                        • WLS-ITGuyW
                                          WLS-ITGuy
                                          last edited by

                                          We had a corporate meeting yesterday and they keep suggesting that we move from our in house exchange system to O365. NO CHANCE IN HELL! For this exact reason.

                                          Minion QueenM CloudKnightC ObsolesceO 3 Replies Last reply Reply Quote 0
                                          • Minion QueenM
                                            Minion Queen Banned @WLS-ITGuy
                                            last edited by

                                            @wls-itguy said in Office 365 Email Gone After Forced Logoff:

                                            We had a corporate meeting yesterday and they keep suggesting that we move from our in house exchange system to O365. NO CHANCE IN HELL! For this exact reason.

                                            To be fair. We have done 100's of migrations and have LOTS of clients using it with little to no issues.

                                            WLS-ITGuyW 1 Reply Last reply Reply Quote 1
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