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    Office 365 Email Gone After Forced Logoff

    IT Discussion
    o365 exchange microsoft office 365
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    • NashBrydgesN
      NashBrydges @scottalanmiller
      last edited by

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      Still on hold. "Experiencing longer than normal wait times"

      That's code for "aw shit it's that guy again" 😉

      scottalanmillerS 1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller @NashBrydges
        last edited by

        @nashbrydges said in Office 365 Email Gone After Forced Logoff:

        @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

        Still on hold. "Experiencing longer than normal wait times"

        That's code for "aw shit it's that guy again" 😉

        Seriously.

        1 Reply Last reply Reply Quote 0
        • NashBrydgesN
          NashBrydges
          last edited by

          If you go Zimbra does that mean you're bringing email back in-house again?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Still on hold.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @NashBrydges
              last edited by

              @nashbrydges said in Office 365 Email Gone After Forced Logoff:

              If you go Zimbra does that mean you're bringing email back in-house again?

              Yes, more or less.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                A tech just called @pchiodo back, after an hour.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  @pchiodo was able to confirm that MS is having an issue. They don't know what is wrong, but after over an hour of us asking them what is wrong, they finally see the problem. Argh. They can see that our account is current, but that they expired the account anyway.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    And the Partner Portal isn't accessible (for us at least), as well.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by scottalanmiller

                      Totally separate company that we know just lost their email, too. TMQ isn't related to NTG in any way.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I can hear them trying to get Paul to run an executable on his laptop to fix a back end billing issue at MS. How clueless can MS be!

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          MS support keeps trying to email Paul at the account that isn't working. They are struggling with the fact that they are an email provider.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Still waiting on the original call, MS just went on hold and never picked up.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              It's nice listening to someone else be mad at MS for a change.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                O365 support couldn't help, they are passing the buck to another department and making us call there.

                                1 Reply Last reply Reply Quote 0
                                • ObsolesceO
                                  Obsolesce
                                  last edited by

                                  Who/what is managing your licensing? What's the chain?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    MS can't transfer us to the right department, maybe this is a Skype for Business feature they should add?

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Obsolesce
                                      last edited by

                                      @tim_g said in Office 365 Email Gone After Forced Logoff:

                                      Who/what is managing your licensing? What's the chain?

                                      In what sense?

                                      1 Reply Last reply Reply Quote 0
                                      • CloudKnightC
                                        CloudKnight
                                        last edited by

                                        I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @CloudKnight
                                          last edited by

                                          @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                          I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                                          Don't conflate organizations.

                                          CloudKnightC 1 Reply Last reply Reply Quote 0
                                          • CloudKnightC
                                            CloudKnight @JaredBusch
                                            last edited by

                                            @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                                            @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                            I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                                            Don't conflate organizations.

                                            oh, different organisation then?

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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