Office 365 Exchange: 5.2.2 Submission quota exceeded
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We got this today and while the title gives away some of the details, here is what Technet has to say to provide more clarity.
Office 365's Hosted Exchange product has a 30 message per minute recipient quota, and 10K messages per day quota. Exceeding these limits will result in a "550 5.2.2 Submission quota exceeded" error.
http://technet.microsoft.com/en-us/library/exchange-online-limits.aspx#RecipientLimits
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I'm guessing this is some kind of mailing server, like an alert or a billing server?
Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?
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@nerdydad said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
I'm guessing this is some kind of mailing server, like an alert or a billing server?
Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?
It is for Scan to Email - From a set for Xerox and Canon MFPs.
The issue started on the 16th and not been resolved yet. They use a mail relay, IIS on Server 2012 to O365.
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Is the sending mailbox full?
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Try sending something manually through the relay and see if that works or not.
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In looking at the IIS log directory, most previous log files are between 4k and 300k.
Log file for the other day is 347,391k
I've imported it into Excel, which chocked on the last part of it..
421 4.4.2 Message submission rate for this client has exceeded the configured limit [ThisNameID.Nambi.prod.outlook.com] 421 4.4.2 Message submission rate for this client has exceeded the configured limit [ThisNameID.Nambi.prod.outlook.com]
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Any idea if it is beyond the minute or the day rate?
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@dustinb3403 said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Is the sending mailbox full?
Check the Quota on all boxes - not a single box is close to the limit
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Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.
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@tim_g said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.
It's for sending to themselves, internally. It's not even sending to the outside.
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@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@tim_g said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.
It's for sending to themselves, internally. It's not even sending to the outside.
Oh, I missed that!
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Something I read in the docs made me think that you could get around the limit by using a distribution group.
For distribution groups stored in an organization's address book, the group is counted as one recipient. For distribution groups stored in the Contacts folder of a mailbox, the members of the group are counted individually.
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@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Exchange: 5.2.2 Submission quota exceeded:
This has nothing to do with limits of sending, it has to do with the mailbox running out of space.
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@dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Exchange: 5.2.2 Submission quota exceeded:
This has nothing to do with limits of sending, it has to do with the mailbox running out of space.
That's not what Technet said.
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@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Exchange: 5.2.2 Submission quota exceeded:
This has nothing to do with limits of sending, it has to do with the mailbox running out of space.
That's not what Technet said.
What is the Outbound Connection Limits on IIS?
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Does exchange now have some built in spam filter control?
I know I saw something about there being a send quota that can be set. I just didn't think anything of it.
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@dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Exchange: 5.2.2 Submission quota exceeded:
This has nothing to do with limits of sending, it has to do with the mailbox running out of space.
That's not what Technet said.
What is the Outbound Connection Limits on IIS?
Should be none. I think they said that the error was coming from Office 365.
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@dustinb3403 said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
Does exchange now have some built in spam filter control?
I know I saw something about there being a send quota that can be set. I just didn't think anything of it.
Exchange online has it for both directions.
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@gjacobse said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
@nerdydad said in Office 365 Exchange: 5.2.2 Submission quota exceeded:
I'm guessing this is some kind of mailing server, like an alert or a billing server?
Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?
It is for Scan to Email - From a set for Xerox and Canon MFPs.
The issue started on the 16th and not been resolved yet. They use a mail relay, IIS on Server 2012 to O365.
This is why I am asking about IIS here.
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O365 has always had limits like this. it is not new.
This is why I have a postfix server setup at one client.
They send out huge bursts of email every night at 5pm when new pricing is available.
Exchange Online would not let me send through it, so the Postfix server sends out directly.