@thecreativeone91 said:

I've done something similar with ring groups. Have a set of extensions that are where most phone calls are answered ring says 2-3 times and then if the call isn't taken in that time it fails over to another set of ring groups for other people to answer. There's probably a better way of doing it though.

This is how it works right now with some of our other groups, and it's not working for us.

I would love a smart queue - when breaching 5 people in queue, add person 1, if I'm still over 5, add person two, if I'm still over 5, add person three, etc. Then when each of those persons hangup, the system asks, are there still more than 5 calls in that queue, if yes, transfer one to this now open line, if not, remove them from the queue.

@thecreativeone91 said:

Did the headset have a good charge?

Fully charged. I thought of that too. It's not a power issue.

Sorry you ran into this one - yeah there's a lot of discussions about it on the community. Anyway, glad you found the fix.

Cool, let me know if you have any questions.

CloneZilla it is. I've used it a few times, it's not like Ghost or Acronis of course. But it gets the job done.

Got the source system back to about were I was the first time and run CloneZilla on it last night. All said and done, I have two systems now.. just need to run Sysprep to re-create the UUIDs.

We do the bulk of our SIP (internal and customers) on the open Internet. The sound quality issues are tiny, but the reliability and cost savings are huge.

@ajstringham said:

@JaredBusch said:

@ajstringham you stated networking industry. That implies business.

I wouldn't say that's the case, but whatever.

Industry means business. Just what the word means.

@Dashrender

Mail from the website should always be from the domain. It's more professional and it continues the branding.

However with the use of support desks and contact forms, it might be possible to make all that transparent to the website visitor.

@Dashrender said:

it's not bad.. but it's to large...

We went looking at what they had in the local stores this afternoon so she could get a rough idea of what was out there in this market - and she shot down anything larger than what she already has...

What's the exact model so I can get perspective?

I've wondered this myself, but more generically than just Ciscos and ASAs.

I did this with Barracudas when I demo'ed them a few years ago. The Barracuda each had their own self signed cert, and you imported their public key portion into the remote side for authentication.

I'm not sure how it would work if both sides are using the same wildcard cert - I would think you would loose a large part of the security.

@Minion-Queen said:

Tell them you are unable to work on any machines in that environment as an IT Professional as this violates legalities. Also as a MS partner you are required to turn them in for an audit.

I like it, very diplomatic sounding.

@JaredBusch said:

@Hubtech said:

dont know if i'd be typing my email address into that website...seems like you're inviting spam

It would be a gmail address you enter, are you telling me it does not already get spam?

not to my inbox.

@Reid-Cooper ooo...like iMocked...the device that mocks apple users?

Thanks guys for all the help! I'm going to fix this...except I somehow lost access to the vSphere lab...I opened a helpdesk request but likely it'll be tomorrow before I can get access again. The helpdesk here, internally, is not particularly quick...