@Dashrender said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change. š
Bringing this full circle, the point is that you need a main DID for everyone to call into and get the operator, and then a second DID for everyone to call into and get the IVR directly so they can dial straight to the person.
No need for hundreds of DID.
If you have no operator, then your main number would just be the DID with the IVR.