OK. So...

O365 with hosted Exchange - Good idea.
Azure - Bad idea.

@LilAng said in What Are You Doing Right Now:

Persuading the boss to lemme drive his new car. @CCWTech

Make and model, please

I haven't seen many posts about SodiumSuite. The most recent blog post is dated from Aug 2017.

Job Description: IT Help Desk Specialist

Duties and Responsibilities:

• Field all incoming help requests from end users via a variety of intakes (phone, email, etc.).
• Install and configure computer hardware, operating systems and applications.
• Proactively monitor and maintain computer systems and networks.
• Troubleshoot hardware and software issues on desktops, laptops and mobile devices.
• Document issues and maintain the internal knowledge base and other IT documentation.
• Evaluate documented resolutions and analyze trends for ways to prevent future problems.
• Create new user accounts and profiles.
• Build and maintain Windows desktop images.
• Follow best practices and SOP, as determined by management.
• Assist in other projects and duties, as assigned.
• Flexibility to occasionally work outside normal business hours.

Soft Skills Required:

• Enthusiastic self-starter with patience and a keen eye for detail.
• Effective communicator, both verbally and in writing.
• Efficient and logical troubleshooter.
• Able to follow written and verbal instructions and perform tasks with minimal supervision.
• Desire to learn new technologies and procedures.
• Possess the ability to prioritize and manage multiple issues at one time.
• Able to lift 50 pounds.
• Aspire to do things correctly the first time.

Knowledge Requirements:

• Microsoft Windows 7/8.1
• Microsoft Office 365/2013
• Microsoft Active Directory
• NTFS permissions
• Basic TCP/IP Network connectivity troubleshooting
• Network and local printer troubleshooting
• Antivirus software/Virus detection and removal
• DNS Concepts
• Network Cabling
• Desktop and laptop hardware
• Mobile Devices (iOS and Android)

Knowledge pluses:

• ShoreTel IP phones
• SpiceWorks
• WDS/MDT

Desired Educational Qualifications and Experience:

• High School Diploma
• Formal education in computer science or information systems or a related field and/or 2-3 years of experience working in a corporate IT environment.
• CompTIA A+ and/or Network+
• MCP

I am upgrading our existing 50/50Mbps fiber circuit to 150/150Mbps. Currently, there is a fiber to copper hand-off in my MPOE and I just have CAT6 running to my server room, where my router is located. For some reason, Frontier won't do fiber to copper for anything over 100Mbps and was told by my ISP (3rd party) that they will be using SC connectors so I would need an MMF jumper with dual SC on one end, to connect to Frontier's equipment, and the corresponding connectors for my equipment.

I was thinking about doing this -

In the server room, I have a Sophos SG 210 (yeah, I know... I know) that I would need to add a flexiport module (~$649) to add some SFP ports and get an SFP SX transceiver that has LC connectors (~$35). I would run some multimode fiber from my server room to the MPOE and use a patch panel/adapter to convert my multimode LC to their multimode SC.

Doing this would be a pain for a couple of reasons. First, I would have to modify the NAT and ACLs for everything WAN-related. Second, I would have to run the fiber between the two locations and address the fiber jumper and patching/connectivity.

But then I saw these media converters-

http://www.fibersavvy.com/store/p/7761-Media-Converter-Multimode-Gigabit-Ethernet-500M-SC-Connector.aspx

This would potentially save me tons of time and some money. No router/firewall reconfiguration or running of new cables. Potentially, I would just connect their SCs into the media converter and connect this to my existing CAT6 that corresponds with my current WAN interface.

My questions are -

Would the media converter even work in this scenario?
If not, how should I do it?

@dafyre said in Random Thread - Anything Goes:

@scottalanmiller said in Random Thread - Anything Goes:

Was this ever true?

Sure. They don't ever say what it is that they are comparing it to.

Does more than the piece of fruit it is named for.
Costs less than putting a man on the moon.
It's that simple.

Oh thank goodness. I thought this was going to be a sob story post about these people who should be able to earn something even though they made horrible decisions to take out insane student loans for something almost nobody cares about. It's not. It is about people wanting the rest of us to pay them to do something society doesn't really want or need.

These people need a dose of reality and a lesson in the sunk cost fallacy. Cut bait, head into the real world and learn a real skill.

@quixoticjustin That's right. You did say SaaS. Hosted was one of my requirements

Account created.

Hi everyone!

It's been over 8 years since I updated my resume. I know that there has been some changes in what employers want to see (and don't). I am looking to revamp my resume and start applying for some more lucrative positions.

As indicated by the title, I am looking for advice on a resume layout and what to present that will increase my chances of being interviewed/hired. How much detail do you go into for projects? Do you itemize/list technologies you have experience with?

Thanks in advance.

@kelly said in Color Laser Printer - Recommendations, Please:

@wrx7m said in Color Laser Printer - Recommendations, Please:

I have an old Brother 4150 CDN color laser printer that is used by about 20 people. I am estimating that it does about 15,000 pages a month. The toner likes to leak out of the sides by the rollers and contaminate the rest of the rollers and ultimately the pages. So, I am looking for a decent color print-only replacement.

I know HP printers aren't what they used to be. Are the "Enterprise" printers any good?

What are you using (or would you use) in this scenario?

Retire some of the people. What reason would those people have for printing an average of 25 color pages every day? Not being helpful at all (sorry), I was just blown away by the volume.

My best color experience was with the OfficeJet Pro x line. Very fast, way better color than a laser, and not much more expensive than laser to operate: http://store.hp.com/us/en/pdp/hp-officejet-pro-x576dw-multifunction-printer.

Thanks but I don't want/need a multi-function, just a printer. I would also like for some of these people to retire. It is mostly the old-timers that aren't savvy enough to use digital. I do have a couple of younger people that are just out to lunch when it comes to tech and they do everything on paper too.

I have made some progress on eliminating printers. When I first got here at the end of 2010 , they were using 4 dot matrix printers for invoicing and whatever else was involved in that process. I have since had them go to pdf/e-mail only for the vast majority of our customers. Some "require" paper. Not sure why, though.

My next two hills to die on are:

The last dot matrix printer that they use to print checks in triplicate. I kept asking them why they had to use a dot matrix printer for this. The ONLY reason - "We just bought a few more boxes of checks". I tell them to stop buying the checks but they never do. SMH

and

I shit you not, a vacuum tube that runs from the front office to the other end of the warehouse. This isn't some relic from the 40s. This was installed in 2007 or so. The purpose? To transport printed pick tickets for the warehouse team to pull orders! If they absolutely had to print the thing in the first place, why didn't they print it to a networked printer in the warehouse, where they have several computers and laser/label printers. Or, slightly less efficient but WAAAAAAAY better than a vacuum tube, e-mail it to someone out there or save it to a shared folder and have them print it. Nope - We will install a relic from the past to handle our problem of getting a piece of paper from one end of the building to the other, without having someone walk back and forth.

Not only that, but 2 years ago, they moved some things around on the warehouse end and added 2 more computers. What did they do when they needed to move the vacuum tube system/equipment 20 feet to the right? Paid someone to come in and reroute it. ARGH. This stuff drives me insane.

One thing to note is that if you slowly migrate and you have systems that come from beyond the /24, you will get a lot of traffic looking for the gateway to get to that other subnet. I went from a /24 to a /22 several years ago and am still good to go.

Whichever way you go, make sure that you adjust your DHCP lease times to a very brief time so that they will get the new IP scheme sooner than later.

Edit: adjust the DHCP lease times far enough in advance so it will make a difference. After they all have new leases with the new scheme, you can lengthen the lease time.

I have wanted to ask this for awhile, but haven't gotten around to it. CentOS 7 seemed to be used fairly heavily, at least when looking through the tutorials here. Why did most of you stop deploying/using CentOS and start using Fedora instead?

I need to re-work our MDM procedures a bit. How do you deal with Apple IDs on company-issued iOS devices?

Looks like our newly-assembled marketing team is going to be upping the ante by doing some promotional videos. That means, I need a place to store all this stuff.

I am already planning on replacing our 2 existing R720XD servers (running esxi). Most likely, with R740XD servers early next year. They just told me that their current project is at least 500GB of critical data that needs to be backed up. Between the 2 servers, I only have 9TB of usable space (OBR10). One server only has 1.1TB of free space and the other has 2TB.

They have told me that they will be doing more of these, but we don't know what to expect, as this is the first real project.

Any suggestions on how to handle this influx of data? Should I be asking for more information from them? What questions would you ask?

*Doctor Who not included

https://www.netwrix.com/account_lockout_examiner.html I have used this in the past. It is a great help. Sometimes, it is mapped network drives with old credentials.

Yeah, they are saying that they want all the email communications between us and our customers in order to audit the info to find any discrepancies that we could challenge. First off, that sounds like they would have access to way too much sensitive information. Second, this sounds like a PITA.

@Nic said in ANU hacked by phishing email through the preview pane:

https://10daily.com.au/news/australia/a191002eazpk/state-of-the-art-cyber-attack-on-australian-uni-shocks-experts-20191002

No clicking on links or downloading attachments required - they payload got executed just by being previewed. No mention of what email client they were using yet.

Probably Outlook. I am pretty sure that vulnerabilities like this have surfaced and been patched several times over in various versions of Outlook.

@scottalanmiller said in City of Munich Moving to Closed Source Software:

After fifteen years, they now have entrenched Linux users. Windows and MS Office normally win because of "familiarity", not because they are easier to use.

I wonder how much of the OS is actually visible to them. I would think that they have some antiquated software that they spend all day in.

I have been using PSWindowsUpdate for several months now, and it is great. The only exception being that if you install a feature update (1703 to 1809, or 1809 to 1903, etc), it requires the end-user or, in this case, me, to connect to the UI of the client computer and select the "Update and Restart" option. A simple restart command doesn't perform the update step, just the restart, so the update doesn't get applied.

I have tried this, as per a recent technet forum post-

Start-Process -FilePath 'C:\$WINDOWS.~BT\Sources\SetupHost.exe' -WorkingDirectory 'C:\$WINDOWS.~BT\Sources' -ArgumentList '/finalize /update'

It doesn't give an error, but the system I ran it on, doesn't do anything. Has anyone come across a command that will actually force the update and restart option?