@scottalanmiller said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

@prcssupport said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

Guess I may go with the iphone... it'll be a first for me. I have been having issues over the years with my android.

I love my iPhone. Went to Android for a year and really regretted it. I like Android for non-critical tablets, but for my phone I take the iPhone every time.

I'm glad to hear. .. I have always loved my android. I have used the galaxy note series for a while.

Tools\apps are important to me.

I use screenconnect, fing, and other tools to help me work quickly.
What's your experience there?

The other thing that was so hard with iPhone for me was storage. I will get the 128gb model.

Guess I may go with the iphone... it'll be a first for me. I have been having issues over the years with my android.

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@prcssupport said in Thoughts on the BBB! Good ~ Bad:

Well we will see how this rabbit hole ends.

The question really comes down to... how many businesses do you want to acquire based on having good ethics, or questionable ones?

Well, that's were this gets hairy... I wish I had this convo before my conversation with them!

I was busy waiting for another customer when I got the call, I did what I thought was "a good move" to help develop more business.

So know that they hook, and lined me, I wonder what happens on the sinker...

That's when the extortion probably kicks in.

You stop paying or tell them you dont want to do this. Then do they hold your hand to the grinder till you pay (by way of Changing your brand new public profile to "F")

Or do they just let you go? I doubt it...

Well maybe there is one other way... encourage my existing customer base to leave a message about my services while i helped them. Before I become a nonpaying business.

Then when I left at least some honest feedback has been left. And people can see it and make a decision. Of course I would have to screen grab it all, in case they decided to try and destroy me on their platform and say there was never anything good just bad or What have you not.

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@prcssupport said in Thoughts on the BBB! Good ~ Bad:

Did I just lose a customer that I was really hoping to get, due to there being no info (accreditation)

Or... did you just lose one you shouldn't have wanted but didn't know any better?

Yes I know, same thought in my head too. I have had customers that turned out to be ones I didn't want to have. I like to help everyone, but fairness to both sides has to be there.

@scottalanmiller said in Email Issue:

@thwr said in Email Issue:

Yeah, got a couple dozen mails yesterday too. Glad you managed to get that working.

Nice, maybe posting will pick up now!

I know one thing that picked up...

The speed at which my inbox is filling. Holy Crap Batman!

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@prcssupport said in Thoughts on the BBB! Good ~ Bad:

The sceptic in me, says maybe it's for something else all together (a scammer.)But with my "understanding, and what mom always told me was they worked to validate businesses, and help the customers keep them accountable. While also providing a platform for people to weed out the "bad ones from their decisions."

One thing I've noticed in my travels.... good businesses never use the BBB. Ones that you'd likely want to complain about do, often.

I had never thought gees, I'm going to call up the BBB to cover me.

That said I'm a bit biased (I think I'm a good guy trying to make it.) I certainly don't think of myself looking to extort someone, and try to hide and crush opposition to the contrary.

Another part of my mind thinks about how many people\companies look up to and make decisions based on BBB info that they don't know otherwise.

My mind thinks...

Did I just lose a customer that I was really hoping to get, due to there being no info (accreditation)

Obviously the same can be said for how many I lose due to it.

Well we will see how this rabbit hole ends.

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@prcssupport said in Thoughts on the BBB! Good ~ Bad:

I figured the possibility existed of that. Of course "me being me!" My mind says that could be the BBB, maybe they are calling because of a complaint. The guy that wants to do good by everyone says (take that call if there is an issue you need to fix\address)

If there is a complaint, then they are extorting you. You are not a member so they have no business calling you. Who are they? Just some random person looking to take advantage of you. They are not an innocent third party in any way. If there is something to fix, whoever had that complaint needed to tell you, not them. If they accepted a complaint from a random person you don't know, they are scammers. If they try to make money off of you because someone might do that, they are scammers.

No legit reason that they could call you.

Very true! I should have ignored it!

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@prcssupport said in Thoughts on the BBB! Good ~ Bad:

I started this thread because the BBB called, and said there had been inquiries into my business by several larger companies in my area. Coincidence... Maybe, But not sure it is possible.

That's the exact same scam that Dunn and Bradstreet runs. They are both the exact same thing, social engineering scams.

I figured the possibility existed of that. Of course "me being me!" My mind says that could be the BBB, maybe they are calling because of a complaint. The guy that wants to do good by everyone says (take that call if there is an issue you need to fix\address)

The sceptic in me, says maybe it's for something else all together (a scammer.)But with my "understanding, and what mom always told me was they worked to validate businesses, and help the customers keep them accountable. While also providing a platform for people to weed out the "bad ones from their decisions."

@scottalanmiller said in Thoughts on the BBB! Good ~ Bad:

@MattSpeller said in Thoughts on the BBB! Good ~ Bad:

BBB is pay to play but I've heard they will negotiate disputes a bit.

Essentially, it's a little bit of extortion - "oh I see your BBB ratings / reviews are poor, would you like to pay us to fix that?"

If by negotiate you mean "deny them to people not paying", then yes. I've tried to report companies before and found out that since they were paying, I couldn't file a complaint. Total extortion.

I've even tried reporting the BBB themselves and they hide themselves as a Bait and Tackle Shop in Texas.

That's not cool, I've always thought they were a good org. I know my mother and others always looked to them with favor.

I find that type of behavior to be unacceptable, if you wanted to lodge a complaint you should be able to!

I seen things before on companies with the BBB and it list good and bad. It seemed to be fair.

Grr why do companies have to act shady!

I don't care when it is... I just want to be there! If I know in advance I would like to think I can make it (short of any disasters)

@IRJ said in Upcoming Job couple thoughts on DC demotion:

Maybe you mentioned this earlier, but why did you remove the workstation from the domain just to re-add it?

Due to the fact that they had some business critical functions happening tonight I wanted to return it to what was working. The easiest way to help not have calls. I became unavailable after 3pm so I wanted them to be ok for the night.

@IRJ said in Upcoming Job couple thoughts on DC demotion:

@prcssupport said in Upcoming Job couple thoughts on DC demotion:

We are locked out of the local admin. Ok, no issue. Cue up a dvdrw, and another system. I created an NT offline Password reset disk.

I learned this the hard way just like you did, but if you are in environment that you don't control,You can just do a quick run as command to verify credentials. That way if it doesn't work, just reset the password.

Good idea I hadn't thought of that before hand. That would have been a great way to check.

This brings me to a question on you're last statement. About resetting the local admin password.

Can you change a local user\admin password as a domain admin? I wasnt sure if they could control at that level. Maybe I have done it in the past, but I'm having a hard time remembering it if I did.

@IRJ said in Upcoming Job couple thoughts on DC demotion:

@prcssupport said in Upcoming Job couple thoughts on DC demotion:

Why in the world did the secondary dc being down cause all the systems to not login. I didn't have time to check any of it out this is just the latest info on it.

Any thoughts... (I know dumb question) lol

What roles were on each server?

Operations master role is the set to physical server
It maintains all of the 3 roles, the VM dc confirms this...

However, I found why it went down. When I was looking to change to the vm dc from the main interface (on the physical server)
It showed the primary dc was unavailable.

OK up update on this job...

Today I started this job, it didn't go as planned.

With the owner approving the start.

I started by spooling down the secondary dc.

Then I went to one desktop and started preparing for the disconnection from the domain. I prepped the user profile for the local account. I check the local user names. It looked good. Then I made the disconnect.

Once the system completed the reboot, all of the passwords they had for the local accounts didn't work. We were locked out!

I told the password hint to the owner, he was like oh no issue. Here is that password. Nope. Crap...

I told the user it wasn't a big deal that with the design they could still use any other desktop in the office (because of the AD and roaming profiles)
That's when they said that there was one program they had to use tonight for a required data transfer. And part of their complete transition to the cloud. She hadn't mentioned this, and the owner had forgotten. I asked if she could use it in another system. She said no thats the only PC that can do it.(due to liscensing)

Now at this time the others in the office are complaining they can't login, that there is no available domain servers. CRAP! I don't have time for this. I took down the secondary and the primary was still up and running. Not sure why the secondary being down caused that. So I spooled that server back up. Fast forward 5 min and everyone can login again. (Thank you Lord!)

Back to the workstation...

We are locked out of the local admin. Ok, no issue. Cue up a dvdrw, and another system. I created an NT offline Password reset disk.

We attempted to boot to Dvd (sucess). The user described the black screen with txt. Then we get a fatal error on the kernal. Grrr. So now I can't Crack this system quickly. My time is running out, and the heat is on.

We brainstormed more, I attempted a restore to see if I could get it back in time (and back on the domain) to do that we needed the admin password (of course we do!)

So after some thought and over 2 hrs of fussing around. They tried a password and we were in. "Finally"

My time was almost out, once we were in with administration I rejoined the domain and returned it to normal.

I told them before we can work on this project anymore they need to figure out all the usernames and admin passwords for the local accounts.

There were many things that happened just right to cause those issues. I mean how many systems refuse to run NT reset?

Why in the world did the secondary dc being down cause all the systems to not login. I didn't have time to check any of it out this is just the latest info on it.

Any thoughts... (I know dumb question) lol

I found that I wasn't receiving emails either. Didn't really look in to it. Just thought none came through.

Yesterday I started getting the emails. Seems as tho that resolved alot more than just your issue!

@MattSpeller said in Thoughts on the BBB! Good ~ Bad:

BBB is pay to play but I've heard they will negotiate disputes a bit.

Essentially, it's a little bit of extortion - "oh I see your BBB ratings / reviews are poor, would you like to pay us to fix that?"

Lol I love where this has gone. I'm chuckling here.

Anyways. When I spoke with them They had sad when it comes to disputes they will work to be the mediator of the parties involved. They look to resolve the issue as best as possible.

Also they said they provide assistance on Bad debt collection (Invoices greater than 45days late, and in excess of $200.) At no charge, and all received funds from the collection are the business owners.

I under stand pay to play. I wouldn't mind if I had positive, and negative feedback posted about me.

As I said it is how you handle the issue afterwards.

I had a vendor that I purchased a 4bay 4tb synology rack NAS from(AND paid more because it had disks) When I got it they had sent me a diskless system. They refused to resolve the issue saying that the unit doesnt had HDDs installed, and they would sell me more of them. I told them if I had made that mistake I would have sent the drives and ate it. In the end I shoved it back in their face and put the big FU in their future (As the song goes!)

I can understand mistakes, They happen. But they were wrong in their description. And wrong for not honoring what they marketed!

I will never buy from them again!

Ok I'm wondering about the BBB,

I have always be told and felt that they were a trust worthy source for info on a company.

I would hope that that would take a neutral stance and provide mediation when needed. I have seen good and bad things about companies on there

I have seen a post from about a year ago, and how they aren't really to be trusted.

Now I have always tried to operate with fairness to myself and my customers, and I I tend to bias my customers more.

I know this will bring out some discussion.

I ask because how many people "Companies" look at a BBB status about another organization before they do business with them?

I have been working in my area, and one of the areas largest companies was knocking on my "Door" they are valued at somewhere around 100mil. They have had some IT issues and needed some help.

I have recently received a call again from them this past month (I missed it, and they didn't leave me a message) I only have one contact there and he said it wasn't him. Which means it is likely the CIO or other C level. (He was going to set up a meet)

I started this thread because the BBB called, and said there had been inquiries into my business by several larger companies in my area. Coincidence... Maybe, But not sure it is possible.

It is also possible that is just the hook phrase, and its not true.

My thought is, if there are companies out there that still rely and trust them for "Assistance" in a decision on whether or not to do business. Maybe it could be helpful. I have zero desire to squash negatives, they happen. It is through the resolution of those issues and how you handle it, that others will determine if they will conduct business with you.

@scottalanmiller said in Avatars:

@DustinB3403 said in Avatars:

@prcssupport said in Avatars:

I want to go but time and finances won't allow it.

I configured my gravitar, but it doesn't work here. But it is on the gravitar site... not sure what I did wrong.

Chad

The gravatar site had a rather major security flaw that if used on other NodeBB sites, a users contact information was presented to everyone.

Just apply your avatar directly on this site.

Yup, just upload.

I finally found it. I kept seeing upload a photo. I didn't realize that was for the little icon. I was thinking it was the full page banner photo on the profile.

@dafyre said in Home business ideas for transition out of 9-5?:

@BRRABill said in Home business ideas for transition out of 9-5?:

@guyinpv

That was basically my exact argument.

I'm sure @scottalanmiller will chime in to present his side.

grabs popcorn
Welcome to the show, been here all day! I think I'm on my 3rd bag. Grabs another

@IRJ said in Upcoming Job couple thoughts on DC demotion:

@prcssupport said in Upcoming Job couple thoughts on DC demotion:

He had about 6 servers spun up(running on no better than server 2003) in that network between the two sets of hardware. They only had the creds for 2, or 3 of them, several were nonfunctional. But the systems were necessary for business function. They ended up "figuring something else out since they didn't know how to fix anything"
But all of the systems were still running and using resources despite the fact they had all mostly failed.

This "business" sounds terrible. They definitely need cloud services since they obviously don't give a crap about IT and will only upgrade and fix systems when they have no choice.

Hahaha lol yes. It was a bit if a disaster. But I think we are finally moving forward. And actually it is all forced. The software vendor for the CRM has started EOL on the Hosted CRM deployment. He has alot of bad taste in his mouth for everyone in our field. But we have been able to maintain a good line of trust and communication.

Before I forget...

The CRM solution uses Microsoft access for database storage, And I know somewhere above @scottalanmiller mentioned something about there likely being encryption with the database software. But there is zero encryption whatsoever. I told them we needed to vacate the solution asap. His business insurance carrier agreed! lol