Things really are starting to grow!

@ajstringham I will not be able to check that until the issue crops up again, but to my knowledge the printer should be set statically, and the queue still shows up on the print server and refreshes. So it still communicates with the server.

@NetworkNerd Yeah, the documents hang in the queue and still show up on the print server, even while others can print. To the best of my knowledge every computer is hooked to the printer via the server.

This one is starting to stump me. Occasionally we get this error with 2 printers at a clients office. First response, of course, is 'check paper, check toner doors, etc.' but about 80% of the time that is not the case. This is where it gets a bit more interesting.

Sometimes when this is happening and showing as such on the print server, the macs can still print, which made me think driver, but the amount of times those have been replaced is ridiculous. And sometimes it seems to go away by itself. At least, if there is a solution that is being done onsite by the users, I do not know it and they do not share it.

Has anyone experienced this before?

@NetworkNerd said:

@FiyaFly said:

@NetworkNerd said:

@FiyaFly said:

@thecreativeone91 said:

@FiyaFly said:

@thecreativeone91 We ran a set of commands to ensure that the router would respond to pings:

configure
set firewall all-ping enable
commit
save

Is there additional steps needed?

From what I read that only enables the OS to respond it doesn't open of the firewall ACL.

http://community.ubnt.com/t5/EdgeMAX/bug-in-firewall-all-ping-option/td-p/735073

From what I read the code is something like this

set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'action' 'accept'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'description' 'ICMP 50/m'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'burst' '1'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'rate' '50/minute'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'log' 'enable'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'protocol' 'icmp'

Okay, I see. You're right. Adding a rule to that set in the UI and we are now seeing pings to the Edge Router. However, we are still having issues getting inbound calls to our PBX (They time out) and cannot register a softphone internally onto a hosted system (backup plan)

Any other ideas for that part, then?

Does the SIP trunk show registered when you look at the PBX despite the behavior you mention here?

Yes it does. I have also ensured that ports are open and forwarded to the PBX.

If this is Asterisk (which I am guessing it may be), what happens in the CLI for inbound calls?

Sadly, FortiVoice, so unable to get in via CLI

@NetworkNerd said:

@FiyaFly said:

@thecreativeone91 said:

@FiyaFly said:

@thecreativeone91 We ran a set of commands to ensure that the router would respond to pings:

configure
set firewall all-ping enable
commit
save

Is there additional steps needed?

From what I read that only enables the OS to respond it doesn't open of the firewall ACL.

http://community.ubnt.com/t5/EdgeMAX/bug-in-firewall-all-ping-option/td-p/735073

From what I read the code is something like this

set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'action' 'accept'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'description' 'ICMP 50/m'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'burst' '1'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'rate' '50/minute'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'log' 'enable'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'protocol' 'icmp'

Okay, I see. You're right. Adding a rule to that set in the UI and we are now seeing pings to the Edge Router. However, we are still having issues getting inbound calls to our PBX (They time out) and cannot register a softphone internally onto a hosted system (backup plan)

Any other ideas for that part, then?

Does the SIP trunk show registered when you look at the PBX despite the behavior you mention here?

Yes it does. I have also ensured that ports are open and forwarded to the PBX.

@thecreativeone91 said:

@FiyaFly said:

@thecreativeone91 We ran a set of commands to ensure that the router would respond to pings:

configure
set firewall all-ping enable
commit
save

Is there additional steps needed?

From what I read that only enables the OS to respond it doesn't open of the firewall ACL.

http://community.ubnt.com/t5/EdgeMAX/bug-in-firewall-all-ping-option/td-p/735073

From what I read the code is something like this

set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'action' 'accept'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'description' 'ICMP 50/m'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'burst' '1'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'limit' 'rate' '50/minute'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'log' 'enable'
set 'firewall' 'name' 'WAN_LOCAL' 'rule' '5' 'protocol' 'icmp'

Okay, I see. You're right. Adding a rule to that set in the UI and we are now seeing pings to the Edge Router. However, we are still having issues getting inbound calls to our PBX (They time out) and cannot register a softphone internally onto a hosted system (backup plan)

Any other ideas for that part, then?

@thecreativeone91 We ran a set of commands to ensure that the router would respond to pings:

configure
set firewall all-ping enable
commit
save

Is there additional steps needed?

At one of our client sites, we are having issues pinging the static public IP of our EdgeRouter on Verizon FiOS. I can ping the public IP from an internal source, but nothing externally. Has anyone had any experience related to this, either from an EdgeRouter or FiOS?

Welcome to the family!

@JaredBusch said:

@FiyaFly said:

I was taking notes during this one when my laptop died halfway through. I was pretty disappointed, but now I can run through it again. Sweet!

I think you died halfway through, not your laptop.

No. Laptop died halfway. I died 3/4 way because I can't just sit somewhere and stay alive lol. I don't get enough sleep for that.

@Joyfano said:

me today..

I think it is just one of those days.

I was taking notes during this one when my laptop died halfway through. I was pretty disappointed, but now I can run through it again. Sweet!

Making headway with a drive mapping issue with a client only to find that several of the users left files open in the share I have to move, meaning it might be possible these files get corrupted.

Do ya feel lucky, punk? Well, do ya?

I Just tested it with Lync. It minimized to my taskbar, not notification area. I have not messed with default settings.

@scottalanmiller said:

@JaredBusch said:

Many, many communication applications have this option. It is an option.

To keep it in the taskbar as a duplicate functionality of two buttons? What other software does this?

Lync, for starters.

@JaredBusch said:

The people you know and the people I know are different then because of the 15 people in my contact list they almost always have Skype on for ease of communication.

I have 15 in mine as well. 4 are offline, but on with different accounts, 3 are marked 'away'. And that is my business account. Don't get me started on personal.

@scottalanmiller said:

@Dashrender said:

I think most people realize that it's a program that is designed to have a continuously running process waiting for incoming calls, but it doesn't need to be 'fully launched' to do that.

I know of almost no one who uses it and wants it to stay on. I know some people do, but lots don't. It's not like normal communications software that you pretty much only run and want running continuously. It's "addendum" communications software that you turn on just for a special purpose.

I never close it, and never want it to. Infact, Generally I run two instances of it. I have a personal Skype account and one for business use. It was what I use for the main form of communication to coworkers as it works better than Lync for Office 365 in my opinion. I use it as a central communications application throughout every day.

Been up for hours, which is unnatural for me. Talking to people close to me and working at the same time. Multi-tasking ftw

@NetworkNerd said:

Does connecting to the PBX via SSH and running asterisk -rvvvv show any kind of activity when you are not making / receiving calls?

Is there any way for you to block anonymous inbound? Some providers won't let you, and it looks like from that destination field that this might not be feasible, but if you can block anonymous inbound in your SIP settings in freepbx, that will help.