GPO forcing a default app has changed the desktop icon.
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Here is most likely a very simple one to resolve.
I had a customer whose users suddenly, randomly, began having .doc and .docx files begin opening with Word Pad instead of Word on their desktops. I went in to the DC, and GPO's, set up the default app to open all .doc and .docx files with winword.exe. Now, it seems to be working properly, but the desktop icons are no longer the typical "Word" icon, but instead show a generic winword.exe icon. What did I do wrong, or how can I fix it? Of course, even though it works, the customer is irate that it doesn't show the Word icon. Ugh... -
What icon IS showing up?
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@scottalanmiller I haven't seen it with my own eyes yet. I am guessing the "page" icon with winword.exe under it.
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Find the file IconCache.db in %UserProfile%\Appdata\Local and delete it, make a backup before.
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I just found this:
- Delete the existing corrupted shortcut from the desktop.
- click the Start orb and type winword.exe into the search bar.
- You should see winword.exe appear in the top of the white box.
- Right-click it and choose Send to >> Desktop (create shortcut)
- Right-click that new winword.exe desktop shortcut and Rename it "Microsoft Word 2010".
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Going to have to do that machine by machine?
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Might be best to get a machine to test on and get a look at it directly and see both what is there now and what manual process gets to a fix.
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I am testing on a local win7 machine here.
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Okay
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Pretty sure it appears such as this.
It's not a Shortcut, but the actual document itself. Instead of showing as a W for Word, it just shows DOCX
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Oh, I would have guessed that that was what it should have looked like.
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@scottalanmiller said:
Oh, I would have guessed that that was what it should have looked like.
The default is the big W
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@IRJ said:
@scottalanmiller said:
Oh, I would have guessed that that was what it should have looked like.
The default is the big W
Normal Word Document Icon:
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The one in the video looks like the Word 2010 icon.
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@brianlittlejohn said:
The one in the video looks like the Word 2010 icon.
Yep, that's what I have. This icon thing is pretty trivial in the grand scheme of things. I wonder if this customer is going to freak out when every release of Office using a different icon.
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@IRJ Yes the answer is yes.....
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@JaredBusch said:
@Minion-Queen said:
@IRJ Yes the answer is yes.....
Yes and always and forever.
Freaking customers...
