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    GPO forcing a default app has changed the desktop icon.

    IT Discussion
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    • iroalI
      iroal
      last edited by

      Find the file IconCache.db in %UserProfile%\Appdata\Local and delete it, make a backup before.

      1 Reply Last reply Reply Quote 0
      • art_of_shredA
        art_of_shred Banned
        last edited by

        I just found this:

        1. Delete the existing corrupted shortcut from the desktop.
        2. click the Start orb and type winword.exe into the search bar.
        3. You should see winword.exe appear in the top of the white box.
        4. Right-click it and choose Send to >> Desktop (create shortcut)
        5. Right-click that new winword.exe desktop shortcut and Rename it "Microsoft Word 2010".
        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Going to have to do that machine by machine?

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Might be best to get a machine to test on and get a look at it directly and see both what is there now and what manual process gets to a fix.

            1 Reply Last reply Reply Quote 0
            • art_of_shredA
              art_of_shred Banned
              last edited by

              I am testing on a local win7 machine here.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Okay

                1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse
                  last edited by

                  Pretty sure it appears such as this.

                  It's not a Shortcut, but the actual document itself. Instead of showing as a W for Word, it just shows DOCX

                  0_1450199154782_2015-12-15 11_54_53-Photos.png

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Oh, I would have guessed that that was what it should have looked like.

                    IRJI 1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      Oh, I would have guessed that that was what it should have looked like.

                      The default is the big W

                      gjacobseG 1 Reply Last reply Reply Quote 1
                      • IRJI
                        IRJ
                        last edited by IRJ

                        @gjacobse According to what is shown in this youtube video, that is a wordpad icon

                        Youtube Video

                        gjacobseG brianlittlejohnB 2 Replies Last reply Reply Quote 1
                        • gjacobseG
                          gjacobse @IRJ
                          last edited by

                          @IRJ said:

                          @scottalanmiller said:

                          Oh, I would have guessed that that was what it should have looked like.

                          The default is the big W

                          Normal Word Document Icon:

                          0_1450199802018_2015-12-15 12_15_46-Documents.png

                          1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @IRJ
                            last edited by

                            @IRJ said:

                            @gjacobse According to what is shown in this youtube video, that is a wordpad icon

                            Will try that.

                            1 Reply Last reply Reply Quote 0
                            • brianlittlejohnB
                              brianlittlejohn @IRJ
                              last edited by

                              The one in the video looks like the Word 2010 icon.

                              IRJI 1 Reply Last reply Reply Quote 1
                              • IRJI
                                IRJ @brianlittlejohn
                                last edited by

                                @brianlittlejohn said:

                                The one in the video looks like the Word 2010 icon.

                                Yep, that's what I have. This icon thing is pretty trivial in the grand scheme of things. I wonder if this customer is going to freak out when every release of Office using a different icon.

                                Minion QueenM 1 Reply Last reply Reply Quote 4
                                • Minion QueenM
                                  Minion Queen Banned @IRJ
                                  last edited by

                                  @IRJ Yes the answer is yes.....

                                  JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 4
                                  • JaredBuschJ
                                    JaredBusch @Minion Queen
                                    last edited by

                                    @Minion-Queen said:

                                    @IRJ Yes the answer is yes.....

                                    Yes and always and forever.

                                    art_of_shredA 1 Reply Last reply Reply Quote 1
                                    • art_of_shredA
                                      art_of_shred Banned @JaredBusch
                                      last edited by

                                      @JaredBusch said:

                                      @Minion-Queen said:

                                      @IRJ Yes the answer is yes.....

                                      Yes and always and forever.

                                      Freaking customers...

                                      dafyreD 1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre @art_of_shred
                                        last edited by

                                        @art_of_shred said:

                                        @JaredBusch said:

                                        @Minion-Queen said:

                                        @IRJ Yes the answer is yes.....

                                        Yes and always and forever.

                                        Freaking customers...

                                        Can't live with them... totally broke without them.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @Minion Queen
                                          last edited by

                                          @Minion-Queen said:

                                          @IRJ Yes the answer is yes.....

                                          Sigh!

                                          1 Reply Last reply Reply Quote 0
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