Zoho ManageEngine ServiceDesk Plus is Now Free!

[A Former User]

Starting today, over 60,000 customers of ServiceDesk Plus Standard Edition will not pay any additional fee, irrespective of whether they are using the software in the cloud or on premise.

http://techcrunch.com/2014/03/05/zoho-seeks-to-disrupt-it-helpdesk-market-by-offering-servicedesk-for-free/?ncid=rss

Woah, so they will host it for free too?

[A Former User]

Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

[Nic]

Shots fired!

[A Former User]

No Support is included, wowever you can buy support if you want it.

[Nic]

@Aaron-Studer also limited to 5 techs, IIRC

[A Former User]

I can't seem to find any info on the Free MSP version.

[A Former User]

It's not limited to 5 techs anymore.

Watch the video - 00:51

[scottalanmiller]

@Aaron-Studer said:

Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

Thanks

[scottalanmiller]

@Nic said:

@Aaron-Studer also limited to 5 techs, IIRC

No that's the unupdated page. The weekend change is that it is unlimited. See the video above.

[Bud]

Nice! I'll be downloading and installing this at work in the next couple of days for evaluation.

[A Former User]

Still can't find anything about the MSP Edition.....

[scottalanmiller]

@Aaron-Studer said:

Still can't find anything about the MSP Edition.....

Huge MSP link on their page. On a phone right now but it was very in my face when I looked this morning.

[A Former User]

@scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

[scottalanmiller]

@Aaron-Studer said:

@scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

We keep posting this..... Their site has not been updated with the "free" info yet for any edition.

[A Former User]

Hi Aaron,

The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

Hope it will be announced soon.

Regards,
Sameer

Sameer Khan
ZOHO Corp.,
4141 Hacienda Drive
Pleasanton, CA 94588, USA
Ph - + 1 (408) 454 4219
Toll Free: +1[888] 720 9500
Fax - +1 925 924 9600
[email protected]

[scottalanmiller]

@Aaron-Studer said:

Hi Aaron,

The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

Hope it will be announced soon.

Regards,
Sameer

Sameer Khan
ZOHO Corp.,
4141 Hacienda Drive
Pleasanton, CA 94588, USA
Ph - + 1 (408) 454 4219
Toll Free: +1[888] 720 9500
Fax - +1 925 924 9600
[email protected]

Thanks. Techcrunch said it already had. Although the MSP version is behind the other.

[Bill Kindle]

This FB response made me chuckle, I guess the guy never heard of Spiceworks....

[thanksajdotcom]

@Bill-Kindle That's funny!

[scottalanmiller]

@Bill-Kindle said:

This FB response made me chuckle, I guess the guy never heard of Spiceworks....

Very few actually have. I've never worked anywhere that knew of it b

[scottalanmiller]

Spiceworks does not dominate any software market. They are a minuscule player in the helpdesk software space.