Zoho ManageEngine ServiceDesk Plus is Now Free!

thanksajdotcom

@ajstringham The one thing that we've been discussing and that this thread is about.

Ok, got it. In that case, if it's free, would that be worth looking at as an alternative to using Dynamics as a helpdesk AND CRM?

thanksajdotcom

I think as a CRM Dynamics is awesome. As a helpdesk, eh, it's so-so.

scottalanmiller

@ajstringham said:

@scottalanmiller said:

@ajstringham The one thing that we've been discussing and that this thread is about.

Ok, got it. In that case, if it's free, would that be worth looking at as an alternative to using Dynamics as a helpdesk AND CRM?

It's not a CRM.

Minion Queen

link text

scottalanmiller

Awesome, glad you found the video. I heard that they are giving away over nine figures (that's more than one hundred million dollars US) in revenue to do this!! That it is completely free, unlimited, no adds, enterprise, secure and runs on Linux are all huge.

Minion Queen

This is really a big deal for certain companies.

scottalanmiller

@Minion-Queen said:

This is really a big deal for certain companies.

For a lot of them. There hasn't been any product like this for free before. Very big deal.

thanksajdotcom

@scottalanmiller Would this be worth firing up in the lab environment ONCE IT'S SETUP? @art_of_shred

downloading both linux and windows version now. maybe it wont be a bad gig to dive into linux with.

Dashrender

Interesting.. though it's going to have to wait a month or two until I can play with it.

This is excellent new.

I am researching now....

Starting today, over 60,000 customers of ServiceDesk Plus Standard Edition will not pay any additional fee, irrespective of whether they are using the software in the cloud or on premise.

http://techcrunch.com/2014/03/05/zoho-seeks-to-disrupt-it-helpdesk-market-by-offering-servicedesk-for-free/?ncid=rss

Woah, so they will host it for free too?

Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

Nic

Shots fired!

No Support is included, wowever you can buy support if you want it.

Nic

@Aaron-Studer also limited to 5 techs, IIRC

I can't seem to find any info on the Free MSP version.

It's not limited to 5 techs anymore.

Watch the video - 00:51

scottalanmiller

@Aaron-Studer said:

Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

Thanks

scottalanmiller

@Nic said:

@Aaron-Studer also limited to 5 techs, IIRC

No that's the unupdated page. The weekend change is that it is unlimited. See the video above.