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    Is VOIP.MS down?

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    • DashrenderD
      Dashrender @Danp
      last edited by

      Jeez.. down again?

      WTF?

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @Dashrender
        last edited by

        @dashrender said in Is VOIP.MS down?:

        Jeez.. down again?

        WTF?

        Looks like it's their website that's down
        a09f4c0c-e80a-4612-ba36-a619ad816a37-image.png

        I get resolution, so that's no longer the issue.

        and I can resolve chicago4.voip.ms as well - so at least service seems to still be functioning.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          The following item has been updated:
          ORIGINAL ISSUE:
          Website and Service Issues
          LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
          We are currently experiencing intermittent issues with our website and customer portal.
          At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
          The website and customer portal issues are not affecting the calls service.
          Issues and Maintenance
          https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Well this is new for them

            3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

            syko24S 1 Reply Last reply Reply Quote 0
            • syko24S
              syko24 @Dashrender
              last edited by

              @dashrender said in Is VOIP.MS down?:

              Well this is new for them

              3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

              I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

              DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @syko24
                last edited by

                @syko24 said in Is VOIP.MS down?:

                @dashrender said in Is VOIP.MS down?:

                Well this is new for them

                3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                but now that they have "fixed" that.. perhaps they are being attacked directly.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Dashrender
                  last edited by

                  @dashrender said in Is VOIP.MS down?:

                  @syko24 said in Is VOIP.MS down?:

                  @dashrender said in Is VOIP.MS down?:

                  Well this is new for them

                  3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                  I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                  yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                  but now that they have "fixed" that.. perhaps they are being attacked directly.

                  But my Trunks are still up - but now the service has gone to shit..
                  customers are complaining

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @syko24
                    last edited by

                    @syko24 said in Is VOIP.MS down?:

                    @dashrender said in Is VOIP.MS down?:

                    Well this is new for them

                    3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                    I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                    They have always been publicly posted.

                    Even if not, you cannot hide them.

                    So no idea wtf you think could be changed.

                    syko24S K 2 Replies Last reply Reply Quote 0
                    • syko24S
                      syko24 @JaredBusch
                      last edited by

                      @jaredbusch said in Is VOIP.MS down?:

                      @syko24 said in Is VOIP.MS down?:

                      @dashrender said in Is VOIP.MS down?:

                      Well this is new for them

                      3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                      I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                      They have always been publicly posted.

                      Even if not, you cannot hide them.

                      So no idea wtf you think could be changed.

                      Agreed. I just mean all the targets were posted in a nice list.

                      1 Reply Last reply Reply Quote 0
                      • K
                        krzykat @JaredBusch
                        last edited by

                        @jaredbusch What if they get some new IP's to route their web stuff through those? Obviously they could get attacked as well, but perhaps it would take whoever is attacking some time or they'd lose some interest.

                        1 Reply Last reply Reply Quote 0
                        • syko24S
                          syko24
                          last edited by

                          Voip.ms website is up currently if you need to make changes.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @syko24
                            last edited by

                            @syko24 said in Is VOIP.MS down?:

                            Voip.ms website is up currently if you need to make changes.

                            I got a copy of the bill yesterday at one point. Already started the port out process.

                            I also set failover on all numbers. So hopefully if only the link to the PBX fails, they can still reroute calls. But not expecting much.

                            Because inbound calls were not even seemingly hit their system yesterday at times.

                            1 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              Claimed as a malicious attack on Twitter. Almost certainly is based on what has been happening.

                              https://twitter.com/revil92457183/status/1439275794942005253?s=21

                              12269533-3349-4947-A505-C07D20C6870F.jpeg

                              1 Reply Last reply Reply Quote 0
                              • 1
                                1337 @JaredBusch
                                last edited by 1337

                                @jaredbusch said in Is VOIP.MS down?:

                                Already started the port out process.

                                What does that mean Jared? That you're moving (porting) the numbers to another provider?

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @1337
                                  last edited by

                                  @pete-s said in Is VOIP.MS down?:

                                  @jaredbusch said in Is VOIP.MS down?:

                                  Already started the port out process.

                                  What does that mean Jared? That you're moving (porting) the numbers to another provider?

                                  Yes. This outage is not the reason, but it did accelerate the timeline.

                                  This was the last client that I active support day to day that used VoIP.ms as their primary provider. It was previously planned to migrate in October after another project was completed.

                                  hobbit666H syko24S 2 Replies Last reply Reply Quote 1
                                  • hobbit666H
                                    hobbit666 @JaredBusch
                                    last edited by

                                    @jaredbusch what you moving to?

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @hobbit666
                                      last edited by

                                      @hobbit666 said in Is VOIP.MS down?:

                                      @jaredbusch what you moving to?

                                      I run everything on @Skyetel unless there is some non-technical restriction imposed on me.

                                      B 1 Reply Last reply Reply Quote 0
                                      • B
                                        BraswellJay @JaredBusch
                                        last edited by

                                        @jaredbusch What is your sense of if @Skyetel or any other provider could contain such an attack?

                                        Do you think voip.ms just got caught unprepared or is there just not really a defense for such an attack on a SIP service?

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @BraswellJay
                                          last edited by

                                          @braswelljay said in Is VOIP.MS down?:

                                          @jaredbusch What is your sense of if @Skyetel or any other provider could contain such an attack?

                                          Do you think voip.ms just got caught unprepared or is there just not really a defense for such an attack on a SIP service?

                                          Any service provider can be attacked. @Skyetel is much better designed on the backend to handle things in the first place. But of course they could be targeted. I think they have better mitigations in place already though.

                                          VoIP.ms' model is very rigid, with a DID pointing to a specific POP and all traffic having to go through that. This is one of the reasons I began looking at other providers. If you dig through my history on this community, you will see where I started using Twilio and then @Skyetel over the years. I have consistently kept VoIP.ms as the backup provider though.

                                          There is also the cost difference in the service as well as telecom taxes. When setup right, @Skyetel has the taxes all handled for you and on your bill.

                                          K 1 Reply Last reply Reply Quote 3
                                          • K
                                            krzykat @JaredBusch
                                            last edited by krzykat

                                            @jaredbusch What do you mean by "setup right" ?

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