Is VOIP.MS down?
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The following item has been updated:
ORIGINAL ISSUE:
Website and Service Issues
LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
We are currently experiencing intermittent issues with our website and customer portal.
At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
The website and customer portal issues are not affecting the calls service.
Issues and Maintenance
https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852 -
Well this is new for them
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@dashrender said in Is VOIP.MS down?:
Well this is new for them
I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.
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@syko24 said in Is VOIP.MS down?:
@dashrender said in Is VOIP.MS down?:
Well this is new for them
I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.
yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...
but now that they have "fixed" that.. perhaps they are being attacked directly.
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@dashrender said in Is VOIP.MS down?:
@syko24 said in Is VOIP.MS down?:
@dashrender said in Is VOIP.MS down?:
Well this is new for them
I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.
yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...
but now that they have "fixed" that.. perhaps they are being attacked directly.
But my Trunks are still up - but now the service has gone to shit..
customers are complaining -
@syko24 said in Is VOIP.MS down?:
@dashrender said in Is VOIP.MS down?:
Well this is new for them
I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.
They have always been publicly posted.
Even if not, you cannot hide them.
So no idea wtf you think could be changed.
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@jaredbusch said in Is VOIP.MS down?:
@syko24 said in Is VOIP.MS down?:
@dashrender said in Is VOIP.MS down?:
Well this is new for them
I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.
They have always been publicly posted.
Even if not, you cannot hide them.
So no idea wtf you think could be changed.
Agreed. I just mean all the targets were posted in a nice list.
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@jaredbusch What if they get some new IP's to route their web stuff through those? Obviously they could get attacked as well, but perhaps it would take whoever is attacking some time or they'd lose some interest.
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Voip.ms website is up currently if you need to make changes.
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@syko24 said in Is VOIP.MS down?:
Voip.ms website is up currently if you need to make changes.
I got a copy of the bill yesterday at one point. Already started the port out process.
I also set failover on all numbers. So hopefully if only the link to the PBX fails, they can still reroute calls. But not expecting much.
Because inbound calls were not even seemingly hit their system yesterday at times.
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Claimed as a malicious attack on Twitter. Almost certainly is based on what has been happening.
https://twitter.com/revil92457183/status/1439275794942005253?s=21
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@jaredbusch said in Is VOIP.MS down?:
Already started the port out process.
What does that mean Jared? That you're moving (porting) the numbers to another provider?
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@pete-s said in Is VOIP.MS down?:
@jaredbusch said in Is VOIP.MS down?:
Already started the port out process.
What does that mean Jared? That you're moving (porting) the numbers to another provider?
Yes. This outage is not the reason, but it did accelerate the timeline.
This was the last client that I active support day to day that used VoIP.ms as their primary provider. It was previously planned to migrate in October after another project was completed.
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@jaredbusch what you moving to?
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@hobbit666 said in Is VOIP.MS down?:
@jaredbusch what you moving to?
I run everything on @Skyetel unless there is some non-technical restriction imposed on me.
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@jaredbusch What is your sense of if @Skyetel or any other provider could contain such an attack?
Do you think voip.ms just got caught unprepared or is there just not really a defense for such an attack on a SIP service?
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@braswelljay said in Is VOIP.MS down?:
@jaredbusch What is your sense of if @Skyetel or any other provider could contain such an attack?
Do you think voip.ms just got caught unprepared or is there just not really a defense for such an attack on a SIP service?
Any service provider can be attacked. @Skyetel is much better designed on the backend to handle things in the first place. But of course they could be targeted. I think they have better mitigations in place already though.
VoIP.ms' model is very rigid, with a DID pointing to a specific POP and all traffic having to go through that. This is one of the reasons I began looking at other providers. If you dig through my history on this community, you will see where I started using Twilio and then @Skyetel over the years. I have consistently kept VoIP.ms as the backup provider though.
There is also the cost difference in the service as well as telecom taxes. When setup right, @Skyetel has the taxes all handled for you and on your bill.
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@jaredbusch What do you mean by "setup right" ?
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@jaredbusch said in Is VOIP.MS down?:
@pete-s said in Is VOIP.MS down?:
@jaredbusch said in Is VOIP.MS down?:
Already started the port out process.
What does that mean Jared? That you're moving (porting) the numbers to another provider?
Yes. This outage is not the reason, but it did accelerate the timeline.
This was the last client that I active support day to day that used VoIP.ms as their primary provider. It was previously planned to migrate in October after another project was completed.
@JaredBusch - Just curious, were you able to port out or is the request still pending?
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@syko24 said in Is VOIP.MS down?:
@jaredbusch said in Is VOIP.MS down?:
@pete-s said in Is VOIP.MS down?:
@jaredbusch said in Is VOIP.MS down?:
Already started the port out process.
What does that mean Jared? That you're moving (porting) the numbers to another provider?
Yes. This outage is not the reason, but it did accelerate the timeline.
This was the last client that I active support day to day that used VoIP.ms as their primary provider. It was previously planned to migrate in October after another project was completed.
@JaredBusch - Just curious, were you able to port out or is the request still pending?
It ported out on Monday. Their Toll-Free ported out on Tuesday. VoIP.ms still has it in their system, but I expect them to take days/weeks to process all the port outs.
