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    BraswellJay

    @BraswellJay

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    Posts made by BraswellJay

    • Formbuilder services for tablet / phone ...

      Has anyone used one of the form builder type services where you can define a form for an onsite technician to complete while on site. We have a few field techs which visit some of our company farms to check on operations at these remote sites and right now we are still using the paper / clipboard approach for their site visit reports.

      I had found the following which looked like they might be worth checking into but would be interested in checking out others if someone had a recommendation.

      https://www.fastfieldforms.com
      https://www.zerionsoftware.com/iformbuilder

      Thanks.

      posted in IT Discussion
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      BraswellJay
    • RE: Webcam recommendations for desktop users ...

      @Dashrender said in Webcam recommendations for desktop users ...:

      @JaredBusch said in Webcam recommendations for desktop users ...:

      At this point, whatever you can find in stock.

      Exactly. I've purchased a few Taotuo cameras from Amazon (about all i could find) one was OK, the other was crap.

      Good luck finding much of anything.

      Ok. I didn't realize supply was still that tight. I thought it had loosened some. I'll see what I can find then and hope for the best.

      posted in IT Discussion
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      BraswellJay
    • Webcam recommendations for desktop users ...

      We're looking to get some webcams for some of our desktop users to have for web conferencing. I'm not looking for anything real high end. Just decent camera with built in microphone. Does anyone have any recommendations on one's they've been happy with?

      Thanks

      posted in IT Discussion
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      BraswellJay
    • RE: Fanvil transfer to voicemail using dsskey ...

      @JaredBusch said in Fanvil transfer to voicemail using dsskey ...:

      @BraswellJay said in Fanvil transfer to voicemail using dsskey ...:

      Do you know what firmware version is on your phone? I

      x4u-2.2.1.z

      It was a firmware issue for me as well. I was on 1.10.x and upgraded to 2.2.11 and after that it worked exactly as you described above.

      Thanks for the help!

      posted in IT Discussion
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      BraswellJay
    • RE: Fanvil transfer to voicemail using dsskey ...

      @JaredBusch said in Fanvil transfer to voicemail using dsskey ...:

      I do not know of any way to do it with only a single keypress.

      For sending calls to voicemail directly, I make a prefix key.
      The prefix key labeled "To VM" has the dial code. * by default in FreePBX, and in your case, it would be #.

      Then teach the operator this method:

      1. Press Xfer
      2. Press To VM
      3. Press BLF

      This works on both Yealink and Fanvil.

      This didn't work on my system. Do you know what firmware version is on your phone? I notice mine looks pretty old actually so I think I'll upgrade to the latest and see if that is part of my issue.

      posted in IT Discussion
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      BraswellJay
    • Fanvil transfer to voicemail using dsskey ...

      I've been playing with a fanvil phone and the only thing I can't seem to make work like I want is transfer to voicemail with the dsskey.

      On our system the transfer to voicemail code is #<ext>. This seems to be working fine if I directly key in the extension. However, what I'd like to do is be able to in place of dialing the extension, is be able to hit the dsskey of the extension instead. So #<hitDSSkey>. When I do it this way though I simply get a straight blind transfer to the extension but not direct to voicemail.

      Here is the configuration of the key on the phone :

      b5fbc953-b5f4-4467-b6a5-bfb6349b649d-image.png

      The fourth column (BLF/BXFER) I thought maybe I could change this to BLF/DTMF but that didn't seem to have any affect.

      I know Fanvil's are kind of new but has anyone who has tried one know how to program the transfer to voicemail on the dsskey's?

      Thanks

      posted in IT Discussion
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      BraswellJay
    • SIP Intercom for noisy environment ...

      We're looking at adding an intercom solution to facilitate conversation between our operators on one side and on the other side truck drivers that are waiting on a truck scale while product is being loaded. I can work with a direct point to point intercom or we do have a FreePBX phone system and the operations room already has a phone in that location that could be used for that side of the link.

      The concern I have though is that the speaker/microphone on the truck scale side will be in a fairly noisy environment since even idling those trucks generate a fair amount of noise. The proposed mounting position for the equipment on the truck scale will be a good 3-4 feet from the driver as they are sitting in the cab of their trucks and I'm concerned that may be too far away for them to hear or for the microphone to pick up what they are saying.

      Has anyone worked with a vendor that makes an intercom speaker/microphone solution that would work well in a noisy environment such as this? I would prefer a SIP solution but would consider other if that's what is needed.

      posted in IT Discussion
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      BraswellJay
    • FreePBX Server Realm ...

      We're going to be outfitting our conference rooms with some Crestron equipment. One aspect is that the Crestron devices will appear as extensions on our phone system and the vendor has asked for some configuration information including the "server realm" for the phone system.

      This was new to me as I don't remember needing this when we set up our FreePBX systems. From what I have seen by googling it appears to be a way to have separate authentication domains. As best I can tell the realm is used when registering to FreePBX in the form of <extension>@<realm>. On our systems, all of our devices are registered in this format with the realm parameter being the IP address of our FreePBX system.

      Would I be correct to say then that the realm of our system is simply the IP address (or FQDN) of the phone system?

      posted in IT Discussion
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      BraswellJay
    • FreePBX conference scheduling ...

      I have 3 sites that I manage, 2 of which are using FreePBX and the other using a system from emetrotel which I believe to be a knockoff of FreePBX (many of the configuration pages are very similar to FreePBX; it is definitely asterisk based since I can get to the asterisk console).

      One aspect of the emetrotel system that is different though is how the conference bridges work. In FreePBX it doesn't appear that you can schedule conference calls by time nor assign a different meeting ID for separate meetings occurring on the same bridge. On the emetrotel system we can do this. For instance I can set up a number such that the caller is asked to enter a code to identify the meeting and then a PIN for that meeting (which can be different for the call leader). Is there similar functionality in FreePBX?

      With the FreePBX implementation the same PIN is set for every call that occurs on a particular conference bridge which would seem to be a security concern. For instance, you host a non sensitive call and give out the PIN and then later host a call that may contain sensitive discussion for which you wouldn't want callers from the previous call to be able to join even though they would have the PIN. I could use the leader wait option to try and limit the possibility that this could happen but that doesn't seem clean to me.

      Am I overthinking this threat? For those that are using FreePBX for their conference call needs how are you managing setup and scheduling of calls to prevent unauthorized participants and also to keep different conferences with overlapping time periods from trampling each other?

      posted in IT Discussion
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      BraswellJay
    • RE: Cell signal boost in area with limited connectivity ...

      @flaxking said in Cell signal boost in area with limited connectivity ...:

      Some companies around here will install a booster on every vehicle in their fleet.

      That's a really good idea. I hadn't even considered it from that perspective. I'm going to look into this possibility.

      posted in IT Discussion
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      BraswellJay