Office 365 Email Gone After Forced Logoff
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@jaredbusch said in Office 365 Email Gone After Forced Logoff:
The, likely more accurate statement is, "I checked the status page and it currently shows no issues affecting Exchange."
Does the status page belong to MS? Yes. But status pages are only updated after reports are made and confirmed.
Microsoft's statements are their statements, whether made on teh phone or on the web. In either case, MS was asked, MS responded. The statement is true.
I could say the opposite, the rep is just a phone jockey, only the site is real. Chances are, the reps just read the site anyway. You can't just arbitrarily pick which MS resource is real or not based on personal opinion. Both are MS, one is just the official, the other is your person "ask this guy" process.
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@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
MS claims that there are no issues affecting Exchange right now, too, as always.
Did you call and get a rep to say that? If not, this statement is untrue.
They have a health status page. It says it..
Read my entire post.
I did, it was bonkers.
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@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
MS claims that there are no issues affecting Exchange right now, too, as always.
Did you call and get a rep to say that? If not, this statement is untrue.
They have a health status page. It says it..
Read my entire post.
I did, it was bonkers.
No, that would be you.
Even if this issue was something unrelated to your fucked up NTG account, the status page would never show an issue if you were the first to notice and report.
So your statement, as worded, is intentionally loaded and misleading to try and hint that MS is refuting your statement that Exchange is down.
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@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@jaredbusch said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
MS claims that there are no issues affecting Exchange right now, too, as always.
Did you call and get a rep to say that? If not, this statement is untrue.
They have a health status page. It says it..
Read my entire post.
I did, it was bonkers.
No, that would be you.
Even if this issue was something unrelated to your fucked up NTG account, the status page would never show an issue if you were the first to notice and report.
Same with a rep. They don't report things. They just read the official status reports.
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@jaredbusch said in Office 365 Email Gone After Forced Logoff:
So your statement, as worded, is intentionally loaded and misleading to try and hint that MS is refuting your statement that Exchange is down.
No, I reported what I know. I can see an issue. You are misleading by claiming certain kinds of outages as not outages. You redefine outage to make it sound like it is still working when there is clearly an issue.
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Did someone forget to pay the bill? :smiling_face_with_horns:
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@danp said in Office 365 Email Gone After Forced Logoff:
Did someone forget to pay the bill? :smiling_face_with_horns:
You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.
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@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@danp said in Office 365 Email Gone After Forced Logoff:
Did someone forget to pay the bill? :smiling_face_with_horns:
You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.
Obviously they aren't meeting your expectations.
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MS support FINALLY got back to us.
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@danp said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
@danp said in Office 365 Email Gone After Forced Logoff:
Did someone forget to pay the bill? :smiling_face_with_horns:
You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.
Obviously they aren't meeting your expectations.
Not in any way.
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@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
MS support FINALLY got back to us.
And? What was the issue?
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@hobbit666 said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
MS support FINALLY got back to us.
And? What was the issue?
You think they give answers that quickly? LOL
They finally got back to put us on hold.
After a while on hold, they are not connecting us to the tech for a different department. Zero answers or attempts to fix thus far.
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@scottalanmiller ah thought when you said finally it was fixed too
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@hobbit666 said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller ah thought when you said finally it was fixed too
No, we found some weird work arounds, so it is kind of working, but things are clearly messed up.
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Still on hold. "Experiencing longer than normal wait times"
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@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
Still on hold. "Experiencing longer than normal wait times"
That's code for "aw shit it's that guy again"
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@nashbrydges said in Office 365 Email Gone After Forced Logoff:
@scottalanmiller said in Office 365 Email Gone After Forced Logoff:
Still on hold. "Experiencing longer than normal wait times"
That's code for "aw shit it's that guy again"
Seriously.
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If you go Zimbra does that mean you're bringing email back in-house again?
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Still on hold.
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@nashbrydges said in Office 365 Email Gone After Forced Logoff:
If you go Zimbra does that mean you're bringing email back in-house again?
Yes, more or less.
