Sodium Update
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@dustinb3403 said in Sodium Update:
My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.
Did your install show up? I had a minor issue with one,.. but got it resolved.
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@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.
Did your install show up? I had a minor issue with one,.. but got it resolved.
This was weeks ago, I got it resolved by removing salt and reinstalling.
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@dustinb3403 said in Sodium Update:
@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.
Did your install show up? I had a minor issue with one,.. but got it resolved.
This was weeks ago, I got it resolved by removing salt and reinstalling.
Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.
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@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.
Did your install show up? I had a minor issue with one,.. but got it resolved.
This was weeks ago, I got it resolved by removing salt and reinstalling.
Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.
Ah. Thought I had posted about it a while ago.
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@dustinb3403 said in Sodium Update:
@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
@gjacobse said in Sodium Update:
@dustinb3403 said in Sodium Update:
My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.
Did your install show up? I had a minor issue with one,.. but got it resolved.
This was weeks ago, I got it resolved by removing salt and reinstalling.
Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.
Ah. Thought I had posted about it a while ago.
Happens when works gets in the way and (looks at watch) Oh look... is I don't have to;
- think after 5pm EDT
- work after 6pm EDT
- Not OC today
- something else
- Squirrel
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Okay, our latest update has just released. It's up and running now.
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Okay, another release has gone out. Departments are a drop down now, so you can actually track things by department usefully.
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And another release is out. Some additional Organization management in this one.
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Also updated today, the new main landing page for the SodiumSuite!
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@quixoticjustin said in Sodium Update:
Also updated today, the new main landing page for the SodiumSuite!
I'm sure it's just me and my old ludite ways... but this graphic seems entirely to large
https://i.imgur.com/L6jW5rU.png -
Okay, it's Saturday night and we just released our latest update.
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Latest release is out, checking out the new features now.
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New feature is that after a ticket has been opened, you are now able to add additional "CC" contacts on both the customer and the tech support sides.
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And another release is up.
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And another release. We've had a very busy day.
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@quixoticjustin : I notice that the Quixotic team is spending a lot of time on the ticketing end of things but the asset screen is getting little love. When will one be able to view running processes, inspect the event log, uninstall an application, etc?
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@manxam said in Sodium Update:
@quixoticjustin : I notice that the Quixotic team is spending a lot of time on the ticketing end of things but the asset screen is getting little love. When will one be able to view running processes, inspect the event log, uninstall an application, etc?
Well if you go into what we sometimes call the "DeepDive" view of an asset (not the dashboard, but getting the individual machine details) you might notice that in the last release we've added the ability to view available updates and to install them. We've been keeping quiet about it as it is a major feature and we don't know how stable it is yet. We are testing it heavily to try to find issues with it. But this is a pretty major feature release for that side of things. We are running one update after another in testing right now and so far things are good, but there is a lot to test.
Event Log is quite a ways off, it requires a lot of storage and planning. Running processes we hope to have sooner than later. Uninstalling apps is complex because it has to handle a lot of operating systems and installation / uninstallation methods.
Right now, we are carefully trying to get what is there solid and useful before we expand into new features. We don't want to make the mistake of half releasing features (like the helpdesk) that then get abandoned for something newer and shinier. Everything that we do we need to have working solidly and helpdesk is still quite some way from that. We'd absolutely love to be working on the coolest, most fun features immediately, but if we don't have a solid base, no one will care. So we have to balance where we are focused very carefully.
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A late night deployment just went out. Very minor one, just added a UUID generator to the Linux Agent Installers to eliminate the risk of collisions on deployment and make the deployment process a bit more robust. We've already tested and it is looking good.
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@quixoticjustin said in Sodium Update:
And another release. We've had a very busy day.
One heck of a busy weekend. I'm burnt this morning.
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@manxam said in Sodium Update:
@quixoticjustin : I notice that the Quixotic team is spending a lot of time on the ticketing end of things but the asset screen is getting little love. When will one be able to view running processes, inspect the event log, uninstall an application, etc?
Trust me these are the things that I can't wait to get working on. Personally helpdesk isn't exactly the most exciting thing to work on (just a personal preference) but it is absolutely necessary. @QuixoticJustin made some good points about the updates being rolled out but please not that that is a work in progress. There are bugs that I'm actively working on as we speak so have patience with that. Ultimately though I can't wait to spend more time devoted to that side of things than helpdesk. I'm sure it will see far more love in the near future as the helpdesk gets to a fairly solid state (at least for this phase of development).
