O365 and Outlook - Trying to Connect
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Is anyone else having or heard of reports of Outlook stuck trying to connect?
We're having a site-wide issue with this. Only OWA is functional. Mail still flows using OWA, but nothing is connecting.
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Mobile devices, and Outlook all fail to connect. I've got an open ticket with Microsoft, and the tech should be giving me a call within the next hour to try and figure out what is wrong.
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You don't have Pertino running do you? We have seen issues when it is...
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@gjacobse No pertino
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On the phone with Microsoft. It appears that there is an outage that was reported yesterday. Our services appear to be a part of said outage.
Will post an ETA if there is one shared.
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No confirmed ETA as of currently.
The soft guess is "Monday" at some point.
The incident issue is
EX89732 Jan 7, 2017 4:35 PM Restoring service Title: Can't sign in to Skype for Business in Outlook on the web
User Impact: Users in hybrid Skype deployments may be unable to chat or sign in to Skype for Business from Outlook on the web.
Current status: The deployment of the fix is approximately 80 percent complete. We're monitoring the infrastructure to ensure the deployment progresses as expected.
Scope of impact: A few customers have reported this issue, and our analysis indicates that impact is specific to on-premises Skype for Business Server customers configured with hybrid environments.
Start time: Monday, December 26, 2016, at 12:00 AM UTC
Preliminary root cause: An Outlook on the web update to improve feature performance resulted in a code issue that unexpectedly impacted Skype authentication for users in hybrid deployments.
Next update by: Monday, January 9, 2017, at 1:00 AM UTC
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@DustinB3403 gods remove the tabs first.
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@JaredBusch said in O365 and Outlook - Trying to Connect:
@DustinB3403 gods remove the tabs first.
I'm flattered, you referred to me as one of many gods.
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@DustinB3403 said in O365 and Outlook - Trying to Connect:
@JaredBusch said in O365 and Outlook - Trying to Connect:
@DustinB3403 gods remove the tabs first.
I'm flattered, you referred to me as one of many gods.
Do we have a facepalm emoji available? I want one for times like this
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@travisdh1 said in O365 and Outlook - Trying to Connect:
@DustinB3403 said in O365 and Outlook - Trying to Connect:
@JaredBusch said in O365 and Outlook - Trying to Connect:
@DustinB3403 gods remove the tabs first.
I'm flattered, you referred to me as one of many gods.
Do we have a facepalm emoji available? I want one for times like this
How's this?
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Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.
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@DustinB3403 said in O365 and Outlook - Trying to Connect:
Microsoft should be calling me any minute.
Sorry.
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@DustinB3403 said in O365 and Outlook - Trying to Connect:
Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.
Did they?
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@scottalanmiller said in O365 and Outlook - Trying to Connect:
@DustinB3403 said in O365 and Outlook - Trying to Connect:
Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.
Did they?
Ha.. yes they did and there were additional configuration changes made so that users are authentication against out on premise server, but the cached records that O365 collects.
And there is a new issue that I've been dealing with for a few days (4) were we apparently can't sync users / password / dl changes etc.
Even though the sync says everything is functional.
