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    Faxmaker - updating Office 365 for Receiving

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    • scottalanmillerS
      scottalanmiller @gjacobse
      last edited by

      @gjacobse said in Faxmaker - updating Office 365 for Receiving:

      Of note - this is totally different then that which was emailed or discussed via phone yesterday with the person.....

      Well then.... ugh

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in Faxmaker - updating Office 365 for Receiving:

        So why did an IP address change this? Is there a rule in O365 that sent ###@faxmaker.com to a specific IP or Host that wasn't updated?

        Because MS is sending to the old IP address, of course!

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        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in Faxmaker - updating Office 365 for Receiving:

          So why did an IP address change this? Is there a rule in O365 that sent ###@faxmaker.com to a specific IP or Host that wasn't updated?

          Yeah, it's email forwarding and the MX records would point to the wrong place.

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          • gjacobseG
            gjacobse
            last edited by

            so poking around Google, points to the Firewall blocking from the IP / Port aspect.

            so lets see if we can allow all port 25 traffic.

            https://social.technet.microsoft.com/Forums/en-US/ef63dcb2-b814-4638-964c-ef5fc75612df/message-delayed-with-450-44316-connection-refused?forum=onlineservicesexchange

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            • DustinB3403D
              DustinB3403
              last edited by

              But this worked beforehand, why would you have to update your firewall?

              Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                But this worked beforehand, why would you have to update your firewall?

                Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

                I suppose that there could be new rules for the new connection.

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @scottalanmiller
                  last edited by

                  @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                  @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                  But this worked beforehand, why would you have to update your firewall?

                  Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

                  I suppose that there could be new rules for the new connection.

                  I suppose that is possible, if the rules were specific for the original IP address.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @DustinB3403
                    last edited by

                    @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                    @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                    @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                    But this worked beforehand, why would you have to update your firewall?

                    Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

                    I suppose that there could be new rules for the new connection.

                    I suppose that is possible, if the rules were specific for the original IP address.

                    That's normal, that rules apply to a specific address or connection. I'm guessing, but likely the router has a new connection for the new line. So no rules would exist for it by default.

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                    • gjacobseG
                      gjacobse
                      last edited by

                      Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                      Try Twelve Weeks,....

                      sigh

                      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @gjacobse
                        last edited by

                        @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                        Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                        Try Twelve Weeks,....

                        sigh

                        Yeah... I peed in the pool.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @gjacobse
                          last edited by

                          @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                          Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                          Try Twelve Weeks,....

                          sigh

                          OMG, LMAO. We've entered the ridiculous zone.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Did you tell @art_of_shred

                            gjacobseG 1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @scottalanmiller
                              last edited by

                              @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                              Did you tell @art_of_shred

                              Was on a NTG conference call when it was brought up.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @gjacobse
                                last edited by

                                @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                                @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                                Did you tell @art_of_shred

                                Was on a NTG conference call when it was brought up.

                                Oh okay. LOL

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Was there swearing?

                                  gjacobseG 1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                                    Was there swearing?

                                    No, we were all professional and the like.

                                    1 Reply Last reply Reply Quote 0
                                    • gjacobseG
                                      gjacobse
                                      last edited by

                                      Well mostly all of us,.. that guy @art_of_shred was sarcastic the entire call..

                                      1 Reply Last reply Reply Quote 1
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by DustinB3403

                                        So the question is how long ago did this client make these ISP changes, and does the time correlate to this 12 week time frame?

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