Setting up FreePBX 13 - Host Choice
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@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
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We are now going through our email signatures to make sure we are doing them in such a way that customers can touch to call us directly.
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Looks like Android should be the same notation.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
Looks like Android should be the same notation.
Yes, it is a standardized notation. I have no idea if any standards body ratified it, but it has worked for decades.
My old flip phone could do it back in the 90's. I think it was a w and p instead of ; and , on those phones.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
Looks like Android should be the same notation.
Yes, it is a standardized notation. I have no idea if any standards body ratified it, but it has worked for decades.
My old flip phone could do it back in the 90's. I think it was a w and p instead of ; and , on those phones.
I probably used it back then but don't remember.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
Just posted, but so far I found that if you put the comma into the number itself, it works fine. x, ext do the ; by default. But if you put in the , directly into the email signature, it just works.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
Just posted, but so far I found that if you put the comma into the number itself, it works fine. x, ext do the ; by default. But if you put in the , directly into the email signature, it just works.
And that would be why I have never saw this in the wild. No one I have ever done business with uses a comma in a phone number string.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
And that would be why I have never saw this in the wild. No one I have ever done business with uses a comma in a phone number string.
Yeah, needs to be disseminated more. I've seen it, but you are right, super rare.
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I just tested, with the right format I can hit the NTG Conference Bridge, and enter the security code for it and go straight in from a single click. That's nifty!
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change.
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@Dashrender said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change.
Menu system changing is like a DID changing. So you need to put in a new number when that happens no matter what.
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@Dashrender said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change.
Bringing this full circle, the point is that you need a main DID for everyone to call into and get the operator, and then a second DID for everyone to call into and get the IVR directly so they can dial straight to the person.
No need for hundreds of DID.
If you have no operator, then your main number would just be the DID with the IVR.
