Setting up FreePBX 13 - Host Choice
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
I never meet any normal people that actually know how to add a pause to a dial pattern on their mobile phone in order to dial a DID, pause, dial extension.
iPhones add them automatically, for me at least. I do this all the time and didn't know that I needed to add a pause. Just adding the number from someone's email signature, for example, puts the pause in for you.
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DID's lead to lots of problems ESPECIALLY when changing providers. My current company we are trying to reduce DID's because we have over a thousand, based on a lot of legacy systems and ports that were done just blindly rather than surgically. Trying to port those 1000 current DID's to a new provider is a nightmare to say the least!
The trunk to employees rule, the term I've heard is "call path". Specifically you want 1 call path for each call. You need to calculate that based on employees as well as conference calls. I do not have an hard/fast rule but you need to check with your SIP trunk provider as to the number of call paths allowed. then check again, then check a third time! I've already been burned but that carrier everyone loves to hate because they sold us supposedly 100 call paths on the trunk and it turns out they never turned on the feature (default is 25, first big conference we had with outside users many could not connect).
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
I never meet any normal people that actually know how to add a pause to a dial pattern on their mobile phone in order to dial a DID, pause, dial extension.
iPhones add them automatically, for me at least. I do this all the time and didn't know that I needed to add a pause. Just adding the number from someone's email signature, for example, puts the pause in for you.
No @scottalanmiller your iPhone does not add it automatically when you type in a number. It does attempt to parse it from things like email as you say, but no phone currently in existence simply adds a pause when you type in a new number for a contact.
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
I never meet any normal people that actually know how to add a pause to a dial pattern on their mobile phone in order to dial a DID, pause, dial extension.
iPhones add them automatically, for me at least. I do this all the time and didn't know that I needed to add a pause. Just adding the number from someone's email signature, for example, puts the pause in for you.
No @scottalanmiller your iPhone does not add it automatically when you type in a number. It does attempt to parse it from things like email as you say, but no phone currently in existence simply adds a pause when you type in a new number for a contact.
I didn't say type it in, I said add it from the email sig. You can't reasonably type in that way, but you just hit the number in the email and it adds it for you.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
There is no 'mine'. It is iOS and it works the same for everyone.
Touch email in signature.
It translates it as a semicolon.
The semicolon is a wait character.
Always has been. It is a standard.
The phone will never dial the extension until you press Dial on the bottom of the screen.
Note: it says call ended because everytime I hit the button for the screenshot it terminated the call. but you can still see where it shows
Dial "103" -
@JaredBusch just tested mine, worked as I described. The ; is definite wait, but the , is pause. I just called Danielle from her contact entry on my phone and it dialed the extension automatically and went right to her (voicemail).
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested mine, worked as I described. The ; is definite wait, but the , is pause. I just called Danielle from her contact entry on my phone and it dialed the extension automatically and went right to her (voicemail).
Yes, and the point is that I have never, in the seven years I have had an iPhone, had the phone put in a comma by itself.
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@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
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We are now going through our email signatures to make sure we are doing them in such a way that customers can touch to call us directly.
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Looks like Android should be the same notation.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
Looks like Android should be the same notation.
Yes, it is a standardized notation. I have no idea if any standards body ratified it, but it has worked for decades.
My old flip phone could do it back in the 90's. I think it was a w and p instead of ; and , on those phones.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
Looks like Android should be the same notation.
Yes, it is a standardized notation. I have no idea if any standards body ratified it, but it has worked for decades.
My old flip phone could do it back in the 90's. I think it was a w and p instead of ; and , on those phones.
I probably used it back then but don't remember.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
Just posted, but so far I found that if you put the comma into the number itself, it works fine. x, ext do the ; by default. But if you put in the , directly into the email signature, it just works.
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch just tested a few things. All comes down to HOW the extension is written in email. I tried a couple and one notation does your way and one does mine.
Care to share?
Just posted, but so far I found that if you put the comma into the number itself, it works fine. x, ext do the ; by default. But if you put in the , directly into the email signature, it just works.
And that would be why I have never saw this in the wild. No one I have ever done business with uses a comma in a phone number string.
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@JaredBusch said in Setting up FreePBX 13 - Host Choice:
And that would be why I have never saw this in the wild. No one I have ever done business with uses a comma in a phone number string.
Yeah, needs to be disseminated more. I've seen it, but you are right, super rare.
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I just tested, with the right format I can hit the NTG Conference Bridge, and enter the security code for it and go straight in from a single click. That's nifty!
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@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change.
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@Dashrender said in Setting up FreePBX 13 - Host Choice:
@scottalanmiller said in Setting up FreePBX 13 - Host Choice:
@JaredBusch said in Setting up FreePBX 13 - Host Choice:
Additionally, your iPhone does not add a pause automatically. It adds a wait. A wait means you have to push a button to continue dialing. A pause will automatically continue dialing. Every single time I have updated a contact form email data it has added the wait and not a pause.
Mine is a pause, it's fully automatic when I've used it. It's only so often that it has come up, as I basically never call people, but when I've used it, it is 100% automated. I didn't even know the situation that you are running into could come up. Mine takes the number automatically and dials it, including the extension, automatically. At least it did in the past.
I've never even heard of this - of course it makes sense - using the pauses like JB mentions makes sense as long as the menu system doesn't change.
Menu system changing is like a DID changing. So you need to put in a new number when that happens no matter what.
