What Are You Doing Right Now
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
SMS . ...
So I'd chalk all of that up to excuses, because it's more than incompetence would rationally allow for. They can't actually think that that's how a good office would work, and they are making it hard for you to work from home and making the office extra hard just to have the excuse that you can't do it easily from home.
It doesn't add up. All of it points to the same basic issue... lack of fundamental caring and capability on their end.
I realize you "like the job", and that's fine. But be very aware, these people are going out of their way to screw you and are willing to hurt themselves to do so.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
If you are doing SMS only, how do you get links and codes and stuff to your workstation quickly so that you can save time without having to type everything in? How do you deal with communications in real time while on the phone with a customer?
SMS . ...
So I'd chalk all of that up to excuses, because it's more than incompetence would rationally allow for. They can't actually think that that's how a good office would work, and they are making it hard for you to work from home and making the office extra hard just to have the excuse that you can't do it easily from home.
It doesn't add up. All of it points to the same basic issue... lack of fundamental caring and capability on their end.
I realize you "like the job", and that's fine. But be very aware, these people are going out of their way to screw you and are willing to hurt themselves to do so.
And they’re blaming him saying it’s his fault that he can’t learn because their processes are shit
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@JaredBusch said in What Are You Doing Right Now:
And they’re blaming him saying it’s his fault that he can’t learn because their processes are shit
Exactly, that's where the real problem comes in. They are placing the blame where they have to know the blame doesn't go. And they aren't asking him to help them, even though he has resources and information that they are lacking.
They don't appear to be in a position of knowing if he is learning or not, because he's already beyond them.
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Dealing with Mitel Hosted Systems and changing call flows.
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a customer failed their trust-wave PCI test - literally because "PC could not be found"
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@WrCombs said in What Are You Doing Right Now:
a customer failed their trust-wave PCI test - literally because "PC could not be found"
LOL, quality PCI test there.
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The system was so secure, PCI failed them.
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Exactly my thoughts on it..
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@WrCombs said in What Are You Doing Right Now:
Exactly my thoughts on it..
And yet, someone is paying for this service?
These things blow my mind.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Exactly my thoughts on it..
And yet, someone is paying for this service?
These things blow my mind.
/sigh.
We dont pay for this, however almost all of our customers pay for the service of PCI to see if they are vulnerable. It's equal to Pen Testing from what I understand -
And I guess it's potentially because the The site was having internet issues -
@WrCombs said in What Are You Doing Right Now:
We dont pay for this, however almost all of our customers pay for the service of PCI to see if they are vulnerable.
That's not so bad if it is free. I mean.. it's pretty bad to get a fake audit even free. But at least using a failed free service means no money wasted.
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@WrCombs said in What Are You Doing Right Now:
It's equal to Pen Testing from what I understand -
Sort of. But like pen testing, a PCI audit means nothing on its own. It comes down to the quality of the audit or of the pen test. Pen testing has a weak reputation, but PCI audits are a running joke. Essentially all of them are fake and tell you nothing.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
We dont pay for this, however almost all of our customers pay for the service of PCI to see if they are vulnerable.
That's not so bad if it is free. I mean.. it's pretty bad to get a fake audit even free. But at least using a failed free service means no money wasted.
That's understandable.
I think im going to start a new thread and allow everyone to laugh at me.
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@WrCombs said in What Are You Doing Right Now:
And I guess it's potentially because the The site was having internet issues
Possible
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
because you aren't here to learn.
How did such clueless people advance then? Their inability to learn has been a constant point of contention. Clearly, something not true there.
It's not inability to learn .
Its not having time to learn because I'm leaving 1.5 hour early everyday for 5 days at a time .
If you're taking your lunch at 3:30, then really you're only leaving 30 mins early, assuming you work 8-5 with a 1 hour lunch.
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
because you aren't here to learn.
How did such clueless people advance then? Their inability to learn has been a constant point of contention. Clearly, something not true there.
It's not inability to learn .
Its not having time to learn because I'm leaving 1.5 hour early everyday for 5 days at a time .
If you're taking your lunch at 3:30, then really you're only leaving 30 mins early, assuming you work 8-5 with a 1 hour lunch.
that is correct -
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
because you aren't here to learn.
How did such clueless people advance then? Their inability to learn has been a constant point of contention. Clearly, something not true there.
It's not inability to learn .
Its not having time to learn because I'm leaving 1.5 hour early everyday for 5 days at a time .
Wouldn't being pointlessly at a desk instead of a more work conducive environment be the actual barrier to learning? Their story just doesn't add up.
Clearly, the boss is stuck in that - I have to see you, otherwise you're fucking me for a paycheck and not working - earning me money.
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@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
because you aren't here to learn.
How did such clueless people advance then? Their inability to learn has been a constant point of contention. Clearly, something not true there.
It's not inability to learn .
Its not having time to learn because I'm leaving 1.5 hour early everyday for 5 days at a time .
If you're taking your lunch at 3:30, then really you're only leaving 30 mins early, assuming you work 8-5 with a 1 hour lunch.
that is correct -
Then your bosses are just looking for a reason to not let you advance. And that's extra shitty considering they know you have a family and all. Seems like they would be trying to help you advance, because kids are expensive.
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@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
because you aren't here to learn.
How did such clueless people advance then? Their inability to learn has been a constant point of contention. Clearly, something not true there.
It's not inability to learn .
Its not having time to learn because I'm leaving 1.5 hour early everyday for 5 days at a time .
If you're taking your lunch at 3:30, then really you're only leaving 30 mins early, assuming you work 8-5 with a 1 hour lunch.
that is correct -
so make it up - go in 30 mins early! problem solved.
Hell - you could spend that time reading/learning without the phones generally ringing.
win/win..of course that's still a loser because the company - but anyway...