What Are You Doing Right Now
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Good progress on ransomware clean up.
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@scottalanmiller said in What Are You Doing Right Now:
Good progress on ransomware clean up.
From one (or more) clients of Protek Support?
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@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Good progress on ransomware clean up.
From one (or more) clients of Protek Support?
No, unrelated. This was a break/fix client of ours. But we responded and had them back online in ~2 hours (most of that time was them forgetting to go through the helpdesk so no one noticed their emails for a bit). Now just cleaning up.
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@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Good progress on ransomware clean up.
From one (or more) clients of Protek Support?
No, unrelated. This was a break/fix client of ours. But we responded and had them back online in ~2 hours (most of that time was them forgetting to go through the helpdesk so no one noticed their emails for a bit). Now just cleaning up.
Still way faster response time compared to @proteksupport, at least from their lack of communication here.
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@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Good progress on ransomware clean up.
From one (or more) clients of Protek Support?
No, unrelated. This was a break/fix client of ours. But we responded and had them back online in ~2 hours (most of that time was them forgetting to go through the helpdesk so no one noticed their emails for a bit). Now just cleaning up.
Still way faster response time compared to @proteksupport, at least from their lack of communication here.
Yup, we had things fixed before they had even responded. And we made things better, whereas they actually crippled the customers while they were waiting for them to start to fix them!
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On way to San Antonio. kids all on their fire tablets
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@jmoore said in What Are You Doing Right Now:
On way to San Antonio. kids all on their fire tablets
Family stuff? Holiday? Carnival?
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@scottalanmiller both family and going to Sea world
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@jmoore said in What Are You Doing Right Now:
@scottalanmiller both family and going to Sea world
that's cool
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BTW I love how good cockpit has evolved in looks and features. It's come s long ways
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@jmoore said in What Are You Doing Right Now:
BTW I love how good cockpit has evolved in looks and features. It's come s long ways
Even for KVM it works. jsut not all the pieces yet.
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@JaredBusch said in What Are You Doing Right Now:
@jmoore said in What Are You Doing Right Now:
BTW I love how good cockpit has evolved in looks and features. It's come s long ways
Even for KVM it works. jsut not all the pieces yet.
And maybe we will get a leap in Fedora 30 (fingers crossed.)
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Still on the phone, same call since 9am.
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@scottalanmiller said in What Are You Doing Right Now:
Still on the phone, same call since 9am.
Jeez.
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Just grabbed yet another cup of coffee.
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@scottalanmiller wow sorry to hear that
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MeshCentral has been working like a champ today. We did an entire ransomware recover day using nothing but MeshCentral, essentially.
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@scottalanmiller said in What Are You Doing Right Now:
Just grabbed yet another cup of coffee.
Are you still trying to get this customer back in business or what?
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@dafyre said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Just grabbed yet another cup of coffee.
Are you still trying to get this customer back in business or what?
Oh yeah. Our goal is 100% functionality in same day.
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We also did a pretty staggering amount of updates and improvements today, too.
