What Are You Doing Right Now
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@wrcombs said in What Are You Doing Right Now:
@wrx7m said in What Are You Doing Right Now:
@wrcombs - But you have a call logged for the hour that you were on the phone with them. Easy to prove.
and I have all my notes in the ticket that I closed, and Over all I spent 2 hours on the phone and in email dealing with this.
Nice work. Showing them up with professionalism is better for you than stooping to their level.
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I'm about 99% sure that after almost 30 years of supporting end users, I just have no more patience left. I find myself almost immediately going for my sidearm instead of a deep breath and friendly demeanor.
The other day I had an end user ............ . . . . . .. ... . . .... . .. . I can't talk about. That night I drank too much.
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@siringo said in What Are You Doing Right Now:
I'm about 99% sure that after almost 30 years of supporting end users, I just have no more patience left. I find myself almost immediately going for my sidearm instead of a deep breath and friendly demeanor.
The other day I had an end user ............ . . . . . .. ... . . .... . .. . I can't talk about. That night I drank too much.
Very much understand... I started in IT in 1990,.. but had already been working with computers for a few years...
Seen some crazy stupid things,.. and dealt with some of the densest end users,.. Best you can do is vent in a productive way, and move on... at least the best you can.
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@gjacobse said in What Are You Doing Right Now:
@siringo said in What Are You Doing Right Now:
I'm about 99% sure that after almost 30 years of supporting end users, I just have no more patience left. I find myself almost immediately going for my sidearm instead of a deep breath and friendly demeanor.
The other day I had an end user ............ . . . . . .. ... . . .... . .. . I can't talk about. That night I drank too much.
Very much understand... I started in IT in 1990,.. but had already been working with computers for a few years...
Seen some crazy stupid things,.. and dealt with some of the densest end users,.. Best you can do is vent in a productive way, and move on... at least the best you can.
Target practice with said fire arm seems productive to me... and I do mean target practice, lol. I don't want to hear about @siringo in the news for shooting somebody.
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@dafyre said in What Are You Doing Right Now:
@gjacobse said in What Are You Doing Right Now:
@siringo said in What Are You Doing Right Now:
I'm about 99% sure that after almost 30 years of supporting end users, I just have no more patience left. I find myself almost immediately going for my sidearm instead of a deep breath and friendly demeanor.
The other day I had an end user ............ . . . . . .. ... . . .... . .. . I can't talk about. That night I drank too much.
Very much understand... I started in IT in 1990,.. but had already been working with computers for a few years...
Seen some crazy stupid things,.. and dealt with some of the densest end users,.. Best you can do is vent in a productive way, and move on... at least the best you can.
Target practice with said fire arm seems productive to me... and I do mean target practice, lol. I don't want to hear about @siringo in the news for shooting somebody.
I have saved a hard drive or two )just need to find them) for
targetpractice... yea yea,.. I've seen plenty of Youtube videos... but I want one on my shelf... I already have a 2.5" drive that ground itself to death,.. no really... the heads are completely gone - as is nearly half the arm. -
@nadnerb said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
@wrx7m said in What Are You Doing Right Now:
@wrcombs - But you have a call logged for the hour that you were on the phone with them. Easy to prove.
and I have all my notes in the ticket that I closed, and Over all I spent 2 hours on the phone and in email dealing with this.
Nice work. Showing them up with professionalism is better for you than stooping to their level.
Thank you! It was good to fix their issue, and prove them wrong at the same time
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Happy Friday Eve everyone! hope you all have a fantastic day!
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About to attend weekly team project meeting.
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Drinking my 2nd cup of coffee for the day, working on calls and closing more of my open tickets.
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@wrcombs said in What Are You Doing Right Now:
Drinking my 2nd cup of coffee for the day, working on calls and closing more of my open tickets.
Moved on from Coffee to Mountain Dew already..
Updated and closed a few tickets myself.. Even with some documentation.. sigh -
@gjacobse said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Drinking my 2nd cup of coffee for the day, working on calls and closing more of my open tickets.
Moved on from Coffee to Mountain Dew already..
Updated and closed a few tickets myself.. Even with some documentation.. sighVery nice, I only drink soda (pop, whatever) at work, or on the weekends. I have a hard enough time sleeping as it is.
I've been updating gift card information and configurations this morning,
Ready to leave early today
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Trouble shooting Printer Issue
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Meeting done. Just under an hour
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Browsing different Netflix profile icon.
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@wrcombs said in What Are You Doing Right Now:
Trouble shooting Printer Issue
https://thumbs.gfycat.com/HeavenlyGlisteningBergerpicard-size_restricted.gif
Fixed it.
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@gjacobse said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Trouble shooting Printer Issue
https://thumbs.gfycat.com/HeavenlyGlisteningBergerpicard-size_restricted.gif
Fixed it.
That's the truth. I've known that printers suck, but I never knew how bad it could be until I've seen what our Citrix admins go through.
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@gjacobse said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Trouble shooting Printer Issue
https://thumbs.gfycat.com/HeavenlyGlisteningBergerpicard-size_restricted.gif
Fixed it.
YES!
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@black3dynamite I like the colored icons. I HATE the original autoplaying ad on top, and really HATE the 2nd autplaying trailer they just added two rows down.
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@gjacobse said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Trouble shooting Printer Issue
https://thumbs.gfycat.com/HeavenlyGlisteningBergerpicard-size_restricted.gif
Fixed it.
Im still dealing with this printer, finally got it available on the network, can see everything, but now it wont print a test page. Grr..
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@wrcombs said in What Are You Doing Right Now:
@gjacobse said in What Are You Doing Right Now:
@wrcombs said in What Are You Doing Right Now:
Trouble shooting Printer Issue
https://thumbs.gfycat.com/HeavenlyGlisteningBergerpicard-size_restricted.gif
Fixed it.
Im still dealing with this printer, finally got it available on the network, can see everything, but now it wont print a test page. Grr..
Check the port.. I hate that sometimes windows tries to use the WSP driver - I hate that... Port it direct t othe IP
