Is Best Buy the single worst-run company in the history of the world?
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@creayt said:
@scottalanmiller said:
Wouldn't both of those things constitute really liking the store, though? At want point does it beat out lots of alternatives and you still hate it?
I'm not sure what you mean. It doesn't beat out anything. I'm saying someone like me would make an occasional exception to their normal buying habits ( Amazon ) and purchase through, say Best Buy, for those specific reasons. You can still have a terrible experience trying to do so ( which I have, so regularly it's ridiculous with Best Buy ), and can still hate the company ( Best Buy's online-to-in-person back end is so pathetic that one time I ordered an item they had in store online and did in-store pick up, and doing so had locked the inventory such that when I got to the store they said they could'nt complete the order yet because it was locked in processing, and weren't able to cancel the order, and because they only had one in-store they couldn't release the locked one so I could just buy it in person and I had to wait 45 minutes while they made various phone calls to try to get the "order released", I mean it's just incredibly poorly run if you ask me. ).
Which I think a lot of people do. Do you know anyone that actually loves Best Buy nowadays?
I needed to get some RAM in a pinch. I looked online and they had some for like $50. I went to the store to pick it up and it was $65 in the store. So I just did an online order while standing in the store and only paid $50.
Doesn't really have anything to do with your situation there. I just found it amusing.
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Radio Shack
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@johnhooks said:
I needed to get some RAM in a pinch. I looked online and they had some for like $50. I went to the store to pick it up and it was $65 in the store. So I just did an online order while standing in the store and only paid $50.
Doesn't really have anything to do with your situation there. I just found it amusing.
Nice. Yeah, that's happened to me plenty of times. This is another glaring example of a poorly-run company. Their online prices very often don't match their in-store ones, but here's the kicker, they'll price match their web site but... wait for it... it's a completely loose, at-the-discretion-of-the-employee policy. Which means that you can flash something on your phone ( which I did accidentally a few weeks ago ), and have it not even be the same product, and have them price match it to literally whatever you say sometimes. They didn't have the graphics card I went to purchase in-store, but had one whose box looked similar and was about $100 more expensive, and price matched it to the lower card because it rang up way more expensive. I didn't realize until I got home that I'd gotten the much better card for the cheaper card's sale price, which of course made me feel guilty and terrible so I returned it haha. But the point is: shitshow.
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@scottalanmiller said:
@creayt said:
Do you know anyone that actually loves Best Buy nowadays?
"Loves" I would define as shops there regularly. And yes, tons of people I know shop there all of the time. Because there are lots of alternative, some really awesome ones like Amazon, that they choose BB over regularly.
My guess is that they're either uninformed consumers, not that invested in making the best purchasing decisions, or just want instant gratification. In the 40 or more products I've purchased from Best Buy, just about every single one of which I've price checked against Amazon, I've almost never ( maybe there was one or two times ) seen Best Buy beat Amazon's price without the consumer being savvy enough to acquire and use a coupon.
I guess we'll see what happens. I'd heard they closed a crap ton of stores as they were plummeting towards bankruptcy but never bothered to fact check it. Maybe it'll get better.
I did just spend 20 minutes on the phone w/ Best Buy trying to get the correct laptop sent out and after that much of an investment my answer was "this was a special order fulfillment, and we can't help you, you're going to have to go into a Best Buy store and try to get them to return the item and then order you the correct one. We're showing that we shipped you the 32GB versions so everything on our end is ok." So, f[moderated] Best Buy.
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@johnhooks said:
@creayt said:
Challenge: Name a worse company than Best Buy.
The company I work for
I once could say they BB and the company I worked for,..
No longer. NTG has been great - the staff even better. @Minion-Queen; @art_of_shred; @scottalanmiller; @GregoryHall; @Mike-Ralston are the best!
(out reaches hand waits for tokens to be place in palm for above statement....)
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We need to make a website, something like "Crazy AJ's Discount Computer Warehouse" and have it scour the web for the best possibly prices on any product that you type in and then display a "Crazy AJ Sale Price" that is 5% or more lower than even that price. You could go to any price match place, show that and be like "Crazy AJ will sell it for less..."
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@scottalanmiller said:
We need to make a website, something like "Crazy AJ's Discount Computer Warehouse" and have it scour the web for the best possibly prices on any product that you type in and then display a "Crazy AJ Sale Price" that is 5% or more lower than even that price. You could go to any price match place, show that and be like "Crazy AJ will sell it for less..."
Sounds like what the Computer Shopper of the day was for.
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I'm up for Crazy AJ's
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Brand new server with $15000 dollars worth of PCI SSD's for only $6000 at AJ's.
Price match it Best Buy, plus I want 15% off of that.
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I'm trying to convince AJ to open a Crazy AJ's for real in Panama. I think that it would work here.
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Dear Best Buy, you've outdone yourself.
After more research and looking the exact model up by code in other suppliers, it turns out that the laptop Best Buy sold me is imaginary. It's made up. The model I ordered actually IS 24GB of RAM, both on Amazon and Asus.com, and they don't sell a 256GB PCIe SSD, 4720HQ, 980M laptop w/ 32GB of RAM, they're all 24.
So Best Buy is just listing the laptop they are selling w/ 8GB more RAM than it actually has anywhere on Earth in the real world. I've been duped by the ineptitude of their web developers yet again.
Fool me once...
The worst part is the 2 accessible slots are taken, so in the inaccessible slots there's just one empty, so I can't even upgrade to 32 myself.
F, ML my friends. F. M. L.
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@creayt said:
Dear Best Buy, you've outdone yourself.
After more research and looking the exact model up by code in other suppliers, it turns out that the laptop Best Buy sold me is imaginary. It's made up. The model I ordered actually IS 24GB of RAM, both on Amazon and Asus.com, and they don't sell a 256GB PCIe SSD, 4720HQ, 980M laptop w/ 32GB of RAM, they're all 24.
So Best Buy is just listing the lapto they are selling w/ 8GB more RAM than it actually has anywhere on Earth in the real world. I've been duped by the ineptitude of their web developers yet again.
Fool me once...
The worst part is the 2 accessible slots are taken, so in the inaccessible slots there's just one empty, so I can't even upgrade to 32 myself.
F, ML my friends. F. M. L.
Crazy AJ sells the 32GB model.... but shipping from Panama can be steep.
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@RojoLoco said:
@creayt said:
Dear Best Buy, you've outdone yourself.
After more research and looking the exact model up by code in other suppliers, it turns out that the laptop Best Buy sold me is imaginary. It's made up. The model I ordered actually IS 24GB of RAM, both on Amazon and Asus.com, and they don't sell a 256GB PCIe SSD, 4720HQ, 980M laptop w/ 32GB of RAM, they're all 24.
So Best Buy is just listing the lapto they are selling w/ 8GB more RAM than it actually has anywhere on Earth in the real world. I've been duped by the ineptitude of their web developers yet again.
Fool me once...
The worst part is the 2 accessible slots are taken, so in the inaccessible slots there's just one empty, so I can't even upgrade to 32 myself.
F, ML my friends. F. M. L.
Crazy AJ sells the 32GB model.... but shipping from Panama can be steep.
There's a 32GB model w/ a 512GB PCIe SSD, but it's $3000. It's not the one I'm talking about.
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@scottalanmiller said:
We need to make a website, something like "Crazy AJ's Discount Computer Warehouse" and have it scour the web for the best possibly prices on any product that you type in and then display a "Crazy AJ Sale Price" that is 5% or more lower than even that price. You could go to any price match place, show that and be like "Crazy AJ will sell it for less..."
Isn't that what happened with Walmart and the Xbox One? People made fake amazon sales for Xbox ones of like $50 and Walmart price matched them.
Why can't I think of this stuff that quickly?
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@creayt said:
@RojoLoco said:
@creayt said:
Dear Best Buy, you've outdone yourself.
After more research and looking the exact model up by code in other suppliers, it turns out that the laptop Best Buy sold me is imaginary. It's made up. The model I ordered actually IS 24GB of RAM, both on Amazon and Asus.com, and they don't sell a 256GB PCIe SSD, 4720HQ, 980M laptop w/ 32GB of RAM, they're all 24.
So Best Buy is just listing the lapto they are selling w/ 8GB more RAM than it actually has anywhere on Earth in the real world. I've been duped by the ineptitude of their web developers yet again.
Fool me once...
The worst part is the 2 accessible slots are taken, so in the inaccessible slots there's just one empty, so I can't even upgrade to 32 myself.
F, ML my friends. F. M. L.
Crazy AJ sells the 32GB model.... but shipping from Panama can be steep.
There's a 32GB model w/ a 512GB PCIe SSD, but it's $3000. It's not the one I'm talking about.
(there's not an actual Crazy AJ...)
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Are you kidding? AJ is pretty crazy!
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@scottalanmiller said:
Are you kidding? AJ is pretty crazy!
I meant as a retailer... and I'll refrain from comment on anyone else's craziness... -
So far, but I've already found a spot of him in Rio Hato.
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Little storefront, plenty of parking, right on the PanAmerican.
@Bob-Beatty knows the place I'm talking about, next to the coffee shop on the north side of the highway.
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@RojoLoco said:
@creayt said:
@RojoLoco said:
@creayt said:
Dear Best Buy, you've outdone yourself.
After more research and looking the exact model up by code in other suppliers, it turns out that the laptop Best Buy sold me is imaginary. It's made up. The model I ordered actually IS 24GB of RAM, both on Amazon and Asus.com, and they don't sell a 256GB PCIe SSD, 4720HQ, 980M laptop w/ 32GB of RAM, they're all 24.
So Best Buy is just listing the lapto they are selling w/ 8GB more RAM than it actually has anywhere on Earth in the real world. I've been duped by the ineptitude of their web developers yet again.
Fool me once...
The worst part is the 2 accessible slots are taken, so in the inaccessible slots there's just one empty, so I can't even upgrade to 32 myself.
F, ML my friends. F. M. L.
Crazy AJ sells the 32GB model.... but shipping from Panama can be steep.
There's a 32GB model w/ a 512GB PCIe SSD, but it's $3000. It's not the one I'm talking about.
(there's not an actual Crazy AJ...)
Hahahaha. Was multitasking and the Panama bit made me believe you.
